Anyone still having IOS 6 wifi issues?

I'm currently waiting on Apple support to call me back about this issue, but I thought I would reach out here to see if anyone else is having similar issues.


I upgraded to IOS 6 yesterday afternoon, and immediately after I could no longer connect to the Wifi at my place of employment. Everyone had this issue, no big deal.


Went home, Wifi worked fine.


Came into work this morning and I am still unable to connect. I have tried all of the various recommended fixes, and even gone so far as to do a complete restore. I work at a university with multiple networks and access points and have tried connecting to several, both secure and unsecure, with no luck.


This is what happens:

Unsecure Networks: Attempt to connect, wheel spins, Error Message: "Unable to Connect"

Secure Network: Attempt to connect, prompted for password, enter password, Error Message: "Incorrect Password" (Yes I entered the correct password, I tried multiple times, and the IT tech was able to connect to it with his iPad 2 running IOS 5)


I am also not the only one, everyone on campus who has upgraded their iPad 3 to IOS 6 is unable to connect. (All staff/factulty have iPads, most have upgraded)


I have spoken with the IT department and they are baffled, they have tried rebooting various routers and access points to no avail.


Obviously there is something different happening in IOS 6 that is causing these issues. My question is has anyone else encoutered this issue, and if so what have you done to fix it?


I have seen people above who have upgraded firmware on their personal wireless routers with success, but for a university with literally hundress of access points and routers this is out of the question, at least in the short term.

iPad (3rd gen) Wi-Fi, iOS 6

Posted on Sep 20, 2012 9:39 AM

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1,541 replies

Jan 16, 2013 2:48 AM in response to clemon85

In reply to the title of this now very long there'd (which I don't have time to read)...


YES.


Lots of issues connecting. My ipad mini. At all free wifi places (Starbucks, McDonald's, etc) at hotels. And at home.

Meanwhile, my iPhone and laptop have no issues


Even as I write this my connection shows the lowest signal strength whereas my other devices are at full bars


Mo

Jan 16, 2013 11:51 AM in response to clemon85

Good news and findings


Before talking about good news I have to point out that it is still unbelievable how apple is handling the issues with their latest wifi implementation.

The top information from an apple customer care servant was:

"We do not know of any wifi problems..."

Well this speaks for itself.


Now to the good news:

I actually managed to upgrade my router from 1998 with a new firmware which the company provided.

This company is called LanCom - not apple...


From LanCom I got the information how the whole issue was handled by apple:

Apple announced to the network companies that apple was going to implement a change in their wifi protocol and the companies would have to make the changes accordingly.


Well - we have put apple into a position where they can impose such things to other companies.

Is this the power/ influence we want apple to get?

Actually not me - only - their products are still intriguingly good - besides these **** wifi issues...


Good luck for you other guys which did not buy their hardware from a company which takes customer care really serious and provides firmware for their old stuff.

Jan 16, 2013 2:23 PM in response to lkrupp

You guys might be having other problems then this, but I assure you it was the SSID name that was my problem. It is documented by Apple right here:


http://support.apple.com/kb/HT4199#


My wireless network name was "wireless" When iOS 6 came out, my iOS devices kept losing track of my wireless network. In fact, it wouldn't even remember the password I had typed in. This is not a bug, it is a security feature that is very obscure. It turns out, as a security measure, they don't want iOS devies just automatically connecting to these generic names and default SSID names that a lot of people are using. Read the notes.


SSID (Service Set Identifier—Wi-Fi network name)
Set toAny unique name.
DescriptionThe SSID, or network name, identifies your Wi-Fi network to users and other Wi-Fi devices. It is case sensitive.
More detailsChoose a name that is unique to your network and is not shared by other nearby networks or other networks you are likely to encounter. If your router came with a default SSID (network name), it is especially important that you change it to a different, unique name. Some common default SSID names to avoid are "linksys", "netgear", "NETGEAR", "dlink", "wireless", "2wire", and "default", but there are others. If your SSID is not unique, Wi-Fi devices will have trouble identifying your network. This could cause them to fail to automatically connect to your network, or to connect to other networks sharing the same SSID. In addition, it may prevent Wi-Fi devices from using all base stations in your network (if you have more than one Wi-Fi base station), or prevent them from using all available bands (if you have a dual-band Wi-Fi base station).

Jan 16, 2013 2:51 PM in response to Bigabiga

Bigabiga wrote:


Well, I do not understant really, since I have got the same problems with Apple Aiport Extreme and Apple Aiport Express routers. They should have the change implemented, don't they?

I have two Apple AirPort Extreme routers with the latest firmware. One is used as a bridge to extend the wireless access to cover my entire property. As a result the signal strength is very good throughout my property.


To date I have exactly one problem with wi-fi on my iOS devices (it occurs on both my iPhone 5 units and iPad '4' units).


Connections go through immediately and are always handled without problems. They are dropped and re-connected properly when I leave coverage and return to coverage. Some of my family members also have routers and iPhones at their residences and when I come into range of their systems wi-fi is automatically connected to those systems. They are NOT Apple routers. One is supplied by Comcast and the other is a Netgear (not sure of the model) but it does have the latest firmware. In other words, for connecting I have absolutely no issues with any of my 5 iOS 6 devices. A situation that is the opposite of most who post to this thread.


Maintaining connection is another problem. At times the wi-fi connection is just 'dropped' and my internet connection falls back to using cell data. At first I thought this was a random occurance--but one caused by the update to iOS 6 as it never happend with prior versions of iOS, but I'm beginning to think it is caused by the way certain apps access the internet under iOS 6. Normally, there are only two indications of this 'dropout' to cell data. One is the wi-fi icon being replaced by the 4G icon on the status bar. The other is via increased cell data consumption.


I started logging the times my connections reverted to cell data even though I have full bars for wi-fi and they have come down to having one thing that is in common. The switch to 4G always happens when I am connecting to the internet through a 3rd party app. The switch never happens when I'm using a built-in app.


For example, if I'm using a third party browser to access YouTube eventually the wi-fi connection will drop and I'll be using cell data. There is no indication of this other than the wi-fi icon being replaced by the 4G icon. If I'm watching a Netflix video the system never drops back to 4G. If I'm accessing a video using Safari the system never drops back to using 4G. If I'm updating maps from within the Navigon app the system immediately drops back to cell data, and I mean immediately. However, the Navigon app takes notice of this and warns me that cell data is being used. Navigon is the only app I have (so far) that does so.


In all the cases that I've observed if I turn off cell data I have no problems. The system always works using the wi-fi. There are no wi-fi disconnections.


These symptoms lead me to believe that the changes implemented in iOS 6 not only caused 'the failure to connect to certain router' problem that is discussed in this thread, they also caused problems with internet access that is encoded by some third party software. This does not happen with all third party apps, which also leads me to believe that it is not a specific problem with iOS 6 but rather a problem with how some vendors of third party software actually accesses the internet. It's possible that methods which worked fine up until iOS 6 no longer work properly. This is just a WAG on my part, but it does seem to fit the symptoms.


For me it is kind of a moot point other than extended download times as I have unlimited data plans on my devices. For those with a metered data plan this could be a very big issue and one that I believe has not been addressed by Apple. Yes, I have reported it to Apple via their feedback system.


And my SSID is definitely not a generic and it contains only alphabetic characters with no spaces, punctuation, or numbers.

Jan 16, 2013 4:58 PM in response to mrclausen

mrclausen wrote:


.

.

.

From LanCom I got the information how the whole issue was handled by apple:

Apple announced to the network companies that apple was going to implement a change in their wifi protocol and the companies would have to make the changes accordingly.

This is nonsense; WiFi is governed by an International standard (IEEE 802.11 a/b/g/h). You have to conform to those standards to be certified by the WiFi Alliance. Apple nor any other vendor can arbitrarily change the standard.

Jan 16, 2013 8:45 PM in response to Johan12

Johan12 wrote:


In fact, only iphone4 is listed as wifi certified. None of the iPad is listed as certified in the wifi website.

You are looking under the wrong categories. Of course, all Apple products are WiFi Certified.


Here are some of the most recent relevant certifications:


iPad


iPad 3: http://certifications.wi-fi.org/pdf_certificate.php?cid=WFA13218

iPad 4: http://certifications.wi-fi.org/pdf_certificate.php?cid=WFA15930

iPad Mini: http://certifications.wi-fi.org/pdf_certificate.php?cid=WFA15992


iPhone


iPhone 4S: http://certifications.wi-fi.org/pdf_certificate.php?cid=WFA12368

iPhone 5: http://certifications.wi-fi.org/pdf_certificate.php?cid=WFA15993


Good grief, this thread has become a major source of disinformation

Jan 16, 2013 9:29 PM in response to clemon85

I am having pretty significant problems. I bought a new IPad three days ago, excited to take with me on vacation.


First of all, I rented a movie on ITunes and after waiting 2 hours it reached approximately 90% complete and then switched from a progress bar to reading "processing". It never snapped out of it, my movie wouldn't play, and now I can't even rent it because it's stuck doing nothing.


Even more importantly, being so excited to have my new iPad I wanted to download some Apps. Unfortunately, although Safari has no problems browsing the Internet with my Wifi signal, I cannot download any Apps. When I click on Install, the button changes as it should to say "Installing" but then when I go to the home screen, the App Icon just says "waiting..." And never actually does anything.


I was hoping maybe a software update would help, even though it's brand new, but same problem: Says it's downloading, but it's not doing anything.


This is very disappointing since I had looked forward to playing on this new toy.

Jan 16, 2013 9:30 PM in response to JimHdk

Indeed. Probablly wrong category.

The only reason I revisit this thread is that my iPad 3 is acting up again... Let us not mention the missing web page incident. The device had problem right after upgraded to the ios6.0. Every single time I used the bilut in Facebook, the wifi connect would drop. My iPad 1 (can't upgrade to iOS 6) and two iPods 4 (not enough memory to upgard) on the ios5 don't have any such incident. The ios6.0.1 seems to have fixed this problem on my iPad 3. However, it could not stay connected for more than one week to a same router without reset. Again, the other 3 devices had been sitting there... Longer than I can remember. It seems that there is 6.0.2 mentioned earlier, it is not shown in my setting as a available update. Is it for real?

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Anyone still having IOS 6 wifi issues?

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