Anyone still having IOS 6 wifi issues?

I'm currently waiting on Apple support to call me back about this issue, but I thought I would reach out here to see if anyone else is having similar issues.


I upgraded to IOS 6 yesterday afternoon, and immediately after I could no longer connect to the Wifi at my place of employment. Everyone had this issue, no big deal.


Went home, Wifi worked fine.


Came into work this morning and I am still unable to connect. I have tried all of the various recommended fixes, and even gone so far as to do a complete restore. I work at a university with multiple networks and access points and have tried connecting to several, both secure and unsecure, with no luck.


This is what happens:

Unsecure Networks: Attempt to connect, wheel spins, Error Message: "Unable to Connect"

Secure Network: Attempt to connect, prompted for password, enter password, Error Message: "Incorrect Password" (Yes I entered the correct password, I tried multiple times, and the IT tech was able to connect to it with his iPad 2 running IOS 5)


I am also not the only one, everyone on campus who has upgraded their iPad 3 to IOS 6 is unable to connect. (All staff/factulty have iPads, most have upgraded)


I have spoken with the IT department and they are baffled, they have tried rebooting various routers and access points to no avail.


Obviously there is something different happening in IOS 6 that is causing these issues. My question is has anyone else encoutered this issue, and if so what have you done to fix it?


I have seen people above who have upgraded firmware on their personal wireless routers with success, but for a university with literally hundress of access points and routers this is out of the question, at least in the short term.

iPad (3rd gen) Wi-Fi, iOS 6

Posted on Sep 20, 2012 9:39 AM

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1,541 replies

Jan 31, 2013 7:13 AM in response to Shanon.Roberts

Gary: Are you saying that the other networks work and its just one that is causing your issue? If thats the case you may want to consider doing a few things to that one router first (to avoid loosing all your other connections).


Change the SSID to something else. Change modes like WPA2 /TKIP to WPA2/AES or the other way around. Sometimes making those simple changes in the particular router resolves it. Again may be worth a try before you reset the idevice if its just the one router.


I agree with Shanon. While it is a little bit of a pain to get your connections back the reset network settings seems to also help with this issue. Not everyone but a lot of folks. Guess its a gamble but if it works then it's worth the trouble IMO.

Jan 31, 2013 3:53 PM in response to sevesp

sevesp,

Hate to say it, but this is the kind of thing that's usually fixed by a network reset. You could try a soft reset (home/power button), but the network reset clears out old or bad bad certificates, flushes DNS caches, etc. -- the kind of stuff that could be preventing you from talking to your router.


I deal with a captive portal at work (we have to authenticate like a hotel or airport to get WiFi access). This was a nightmare in 6.0.x but it's beginning to look like 6.1 may have fixed this even though Apple didn't say anything about networking in its release notes.

Jan 31, 2013 4:12 PM in response to jeewizz101

Jee: If all these IOS updated from IOS 6.01 - IOS 6.1 still to this point have not resolved any wifi issues, i could only hope and pray you're not the most unluckiest 😟.


Aside from that, have you WIPED your Iphone to FACTORY settings without performing a RESTORE ?. give that a try then manually add your music, documents etc etc


you might also want to try and change your firmware on your WAP, either upgrade/downgrade it as you dont make any reference to say you've tried anything from your WAP side ?. If you dont know how to do this, i would recommend contacting support for your product and they can go through it.

Jan 31, 2013 4:16 PM in response to Ric Getter

Ric.. Have to agree with you on your comments, nothing in the tech notes about network specific resolutions 😟.

My Netgear WAP's at work decided to work again for no reason after i applied the latest firmware again to them and using IOS 6.1. The IOS 6.01, 6.02 was a train wreck for my company like you said and now it all seems to be working now.


PS: I dont think i'll UPDATE past IOS 6.1 and i'll decline my staff as well just for piece of mind 🙂

Jan 31, 2013 6:32 PM in response to Shanon.Roberts

Aside from that, have you WIPED your Iphone to FACTORY settings without performing a RESTORE ?. give that a try then manually add your music, documents etc etc

Yes I have reset to factory and attempted to sustain a connection prior to a restore and it failed. If my restore is a problem then Apple has more serious software problems than just faulty WiFi. I have app data that I will not part with that can only be obtained from a restore so there is no way I am doing a fresh install and starting over.

you might also want to try and change your firmware on your WAP, either upgrade/downgrade it as you dont make any reference to say you've tried anything from your WAP side ?. If you dont know how to do this, i would recommend contacting support for your product and they can go through it.

Thanks for the suggestion but I'm already running the latest version of DD-WRT on a Linksys E3000. I am quite familiar with installing and debugging wired and wireless networks. I will only run my internal wireless under WPA2. There are no laptops, iPads, PS3 or Xboxes I have in the residence that have a problem reconnecting when ever they feel like. The iPhones is the only one that has a problem and has had since I took it from the box.

Jan 31, 2013 7:25 PM in response to jeewizz101

Jee: I dont see you mentioning that you've updated to IOS 6.1, your only comment was that its been like this since out of the box ?. IOS 6.0 to and including IOS 6.02 has been a problem. the IOS 6.1 has addressed some WiFi concerns such as my experiences, but apple never published what they did in that context.


The reason i made a mention to manually reloading them, is that a forum posted did this and luckily enough it worked. We all need luck on our side here 🙂 as opposed to putting the blame game on someone as this gets you no-where. Backup your phone, then WIPE it and manually restore, you've got nothing to lose have.


As for stating you are running the latest firmware on your Linksys, i'd also like to point out i was running the LATEST firmware on my Netgear WAP's on IOS 6.01, IOS 6.02 and no connectivity, i had to DOWNGRADE firmware, now with IOS 6.1, i UPGRADED firmware again and everything back to normal.


the latest and greatest is not always the best.

Jan 31, 2013 8:38 PM in response to Shanon.Roberts

Jee: I dont see you mentioning that you've updated to IOS 6.1, your only comment was that its been like this since out of the box ?. IOS 6.0 to and including IOS 6.02 has been a problem. the IOS 6.1 has addressed some WiFi concerns such as my experiences, but apple never published what they did in that context.

quote from original post.

I was hoping 6.01 would fix it but no joy there, and now after the 6.1 firmware update my connection is extremely worse.

Yes, I have updated to 6.1 and I can't connect for more than 5 minutes at a time now. I have to "Renew Lease" on the connection multiple times before I get a signal back, then it only last for 5 minutes again. This not what I expect when I pay this kind of money for a phone.

Backup your phone, then WIPE it and manually restore, you've got nothing to lose have.

As I indicated in my second post I also tried that and it did'nt work. It took over 15 minutes to establish a connectio, and then it connected for 5 minutes and dropped again.

We all need luck on our side here as opposed to putting the blame game on someone as this gets you no-where.

Putting the blame is exactly what we need to do, and Apple need to fess up that there is a problem. I had no problems with my ipad 2, ipad 3, or any iteration of the iphone from gen1 up to now except for the 5. My network set up has not changed in a few years other than firmware updates. I caqn connect any device in the house to my wireless network flawlessly except for the iPhone 5. I know exactly where the blame lies.

i had to DOWNGRADE firmware, now with IOS 6.1, i UPGRADED firmware again and everything back to normal.

If I have to expect that Apple is going to ship hardware that will not be compatible with network standards, and have to tweak my network to get to work properly, then something is entirely wrong at Apple. This would mean that I would not be able to run on any WPA2 network except mine that I tweaked to get it to work. If I sound irritated it's because I am. I expect better from them. I am not in the habbit of posting a problem here until I have exhausted the testing and diagnostics of my own network first. It's solid!

Jan 31, 2013 9:36 PM in response to jeewizz101

i agree Jee with your comments, you shouldnt have to make changes to your home network as everything works fine.


How about my situation: Spare a moment for myself where i have to explain myself to a MD as to why i had to make outages to our companies WAP's all because of an IOS update no longer compatible and knocked out our staff's Iphone connections to out WAP's. Some worked, some didnt.


Now to ensure EVERYONE was working, i downgraded our WAP's firmware PRIOR to IOS 6.1 and everyone worked again.


unfortunately i didnt have a luxury to say, "no im not changing anything" like you dont want do, i had to find a work around that wasnt an apple solution, it was Netgear's...


Im simply saying, there's no harm in making this adjustment, IF you're IT savvy this shouldnt be a great deal to make this change. Backup up your WAP settings, upgrade/downgrade firmware, if it works great for you, if not then restore


Atleast you will know the end result and you'll be sitting on the fence waiting for another IOS Update again.


I also like to add, during the WiFi problem of around 2/3 months, the MD went and bought a Samsung Galaxy S3 and walked past me with a grin 🙂 , no WiFi issues

Feb 1, 2013 3:42 AM in response to Shanon.Roberts

Maybe I have the cause and a solution for the problem:

It seems that there is some trouble with the heat sensor of the iPhone. You can reset the sensor by heating up the iPhone (with a hairblower for example) untill the iPhone automatically goes into protection mode. Then wait untill it has cooled down and do a hard reset of it. After that the Wifi works again.


For some people however this solution works for only a few hours.

In my opinion this is depending on a combination of factors, which differs on your personal situation:

1) Which iOS do you have? iOS 6.0.1 seems to use a lot of battery power --> heatens the iPhone more

2) Where do you live? The hotter it is in your country, the sooner the problem happens again

3) Which case do you have on your iPhone? If you have a thick case for example, it can impede the cooling of your iPhone.

4) How do you use your iPhone? If you play heavy games for example, the iPhone heatens up more quickly


In my situation I was at Barbados (27 celsius) and I was playing games there. Normally I live in The Netherlands and I don't play games. So far Wifi on my iPhone is working now.


Maybe it will help others.

Feb 1, 2013 2:17 PM in response to Gary 777

Think i may have a fix for alot of you people out there.

first things first turn your hair dryers off.

i have an ipad 3rd gen and updated to ios6 the other day, tried to connect to wifi and just get the spinning circle.if you have the same problem this will fix it i,m pretty sure.

i ve tried everything, reset my router, changed all router settings, security encryptions, changed the channel of the router, full factory reset of my ipad and still same problem,

i thought id check my iphone wifi which was connected as it always is, and there lies the problem.

it seems to me ios6 doesnt like 2 ios6 devices connected to the same wifi router at the same time.

the way i fixed it was by copying the wifi router settings from my iphone wifi connection, to the static router setting of my ipad wifi settings, clicked join and it connected straight away but the iphone disconnected, i then tried to connect my iphone again expecting it not to connect, but it did connect.

It might be easier to disconect all your ios6 devices from your wifi ,or turn them off and turn them back on one at a time. thats if youve not melted them with your hair dryer.

i, ve searched the web, like everyone here no doubt and everyone is saying the same things about your router settings,

its a load of rubbish, its the apple hardware or software thats the problem.

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