Previous 1 2 3 4 5 6 Next 82 Replies Latest reply: Apr 12, 2013 1:38 PM by eleshadawns Go to original post
  • TheAnimaster Level 1 (0 points)

    I have two Apple IDs: One in the US which I hardly use (I've only used it to purchase a FEW apps) and one that I use here in Thailand all the time.


    The AppStore only crashes with the Thai Apple ID -- the one that I've used to purchase over 260 apps. I'm thinking this has a LOT to do with the number of apps it's trying to load, with all the extra bells-n-whistles Apple included... I'm not surprised.


    I am surprised that it's crashing on the iPhone 4 and 4s as well (based on the reports here). I'm using a 3GS.


    Can someone else confirm this? That it crashes only on accounts that have loads of purchases?

  • Alexinator05 Level 1 (15 points)

    Hi everyone,


    I had the EXACT same problem with my iPod Touch 4G. All you have to do to fix the App Store is to power off (hold down sleep/wake button) and turn it back on again. It worked perfectly for me after I did this. Hope this helped!

  • darian1996 Level 1 (0 points)

    I think you will find that iOs 6 is for iPhone 3Gs, iPhone 4, iPhone 4s, iPhone 5, iPod touch (Gen 4), iPod touch (Gen 5), iPad 2, The New iPad.

  if you scroll down on this link, you will find that :)


    iOS 6 is nothing but a beta, and should have never been released! It has rendered my iPad 2, iPhone 4 and iPod Touch (Gen 4) almost useless!


    And Apple say there is nothing I can do... Good one Apple! Way to treat loyal customers!

  • Kren64 Level 1 (0 points)

    The "time fix" worked for me.  Disabled auto time update, set year forward by 1 year, closed all apps, and tried to access iTunes (could not connect).  Set year back to where it was and left Automatic Date OFF.


    Fixed App Store and iTunes search problems!

  • SeaBeast Level 4 (2,870 points)

    Trockman5150 wrote:


    Ok, I spoke to Verizon as well as the Apple store - they claim my iPhone 4 has a hardware issue which is causing the problem and needs to be repalced. Apple is not acknolowdging that it is an IOS 6 problem or that anyone else has complained of having the same issue. Thankfully I had the warranty or they will charge you around $200 for a repalcement iphone. I think it is a big conspiracy.


    Do you have proof to support this?  There is no way I will beleive that the AppleStore crash could be because of a faulty hardware. My iPod Touch 4g is crashing and doesn't even got the same processor as your iPhone.


    You shouldn't try to mislead users of this forum.

  • alchemst Level 1 (0 points)

    Here's a possible fix.  At least it worked for me.


    I finally force closed every app and then did a power off/power on cycle.  After doing that, I went to the App Store and was able to download an app that had always caused a crash before (Youtube).

  • tmorris301 Level 1 (0 points)

    I've been having the same issues on my iPhone 4 since I upgraded from 5.1 to ios 6. I've lost numerous phone calls, email/text drafts, etc because of this issue...not to mention countless hours of frustrated cursing. I think it centers around the iPhone/Facebook integration. That's the only denominator I can conclude from all my hard and soft resets and restores from backup. I also deleted the app for now, but will try reinstalling it from the app store once I ensure regained stability. It's really not a hardware issue. I have apple care and am not even going to go down that path.

    I've removed my facebook account integration from Settings and have even deleted my Facebook app from my iphone. Once I did that, i did a soft reset and all appears to be fine least until my iphone 5 arrives next week. Regardless, this is the best/fastest and least battery consuming my phone has been in 2 weeks so we'll see how long it takes before things start crashing again.

  • Scrumper Level 1 (10 points)

    What on earth makes you think that? It clearly states here that this update is compatible with the iPod Touch 4th gen. That fact that it is not working properly is due to Apple's failure to test on the devices it is intended for. Simple as that.


    Maybe YOU should read the update info before making untrue statements. Just saying...


    Screen Shot 2012-10-15 at 13.58.36.png

  • Yosief2012 Level 1 (0 points)

    Yes same problem here will you plz update it all over again please it keep crashing when ever I search on the App Store.

  • Gabot Level 1 (0 points)

    ever since i upgraded to IOS 6 in my iPod Touch 4gen almost every app i use keeps crashing o i cant even open it because it crashes immediately!

    you have to fix this, it seem a lot of people are having a lot of trouble because of your negligence

    pleas fix it!!!!!

  • Lt. Leviathan Level 2 (450 points)

    Hello everyone,


    The AppStore crashing problem can been seen everywhere with almost every iPod Touch 4th Generation user who has updated to iOS6. Even I have experienced this issue. A simple reset has been suggested and indeed, this does do the trick for many a bug on this new iOS. For me however, it did not do the job for the AppStore issue.

    I finally opened the AppStore and went to the search tab, this is where I don't usually have long before it crashes. While in the AppStore, I reset my device by holding the power and home buttons down until the device rebooted. (No data or settings are erased with these actions)

    After the device powered back on, I reopened the AppStore and not only was I able to view and download the desired app, but I was also able to smoothly slide and browse though other apps.

    I recommend trying this course of action if you have the same issue.

    I hope this helps you guys out.


    ~Lt. Leviathan

  • SeaBeast Level 4 (2,870 points)

    AppStore issue seems to be memory related.


    First, it seems to affect mostly the iOS devices that have less memory.  Second I found that specific search that will gives a relative low number of apps will work correctly while search giving a large number of apps will always crash.  As for Genius crashing all the time, I also do have a quite large number of apps on my iPod Touch.  (However, I don't know the tools to validate this hypothesis looking at memory usage of the AppStore apps.)


    I still have no idea if this will be solve on the app servers or with the first iOS update but I will not put more enery on trying to solve this on my side.  Multiple reset haven't done anything to solve the issue.  I would still guess that reseting your device probably only free up memory for a while.

  • SeaBeast Level 4 (2,870 points)

    Gabot wrote:


    ever since i upgraded to IOS 6 in my iPod Touch 4gen almost every app i use keeps crashing o i cant even open it because it crashes immediately!

    you have to fix this, it seem a lot of people are having a lot of trouble because of your negligence

    pleas fix it!!!!!


    Gabot, you should address your post to other users and not Apple.  I don't think you got trouble because of the negligence of the users of this forum.  To address to Apple, you must use the feedback page:


    With initial OS release, you should consider at least waiting after at least one update before upgrading if your life depends on it.  Still, I do share your frustration.


    If you do some research, you will find that AppStore crash is widely spread.  However, if every apps you use are crashing, then you do have a more specific issue since it is not widely spread.  First, you should check if the apps crashing have been update for iOS6.  If not, wait for an app update and/or contact the company.  If you got updated apps that does crash, then I suggest that you first try to restore from your backup which could solve your issue.

  • Ichigokurosaki Level 1 (0 points)

    I am having the same problem! I wonder if its because they screwed something up while the update was being created or what is going on? I would like to know. Does anyone know how to fix this?


    I tired many times to reset my iPod and reboot it, but I have absolutely no idea how to fix it. Even though I know how to fix most things, this? I am not capeable of fixing.

  • Dan Gossel Level 1 (0 points)

    Try and reset the App Store by double tapping the home button then when you see the App Store icon hold your finger on it then when it starts shaking press the red button then try opening the app. It will have reset the app. I hope that helps.