Haagse Harry
Level 1 (10 points)

Q: ios 6 no internet on 3G

I've just upgraded my iPhone 4S to iOS 6 and now internet isn't working on 3G anymore. 3G is switched on and the network strength shows 4 bars.

 

For the record, internet works as soon as wifi is switched on and connected.

 

(oddly enough, it shows iPad 2 Wi-Fi, iOS6 whereas I've selected iPhone 4S, iOS 6 as Product when posting this message...)

iPad 2 Wi-Fi, iOS 6

Posted on Sep 20, 2012 11:57 AM

by Mada1981,Solvedanswer
Mada1981 Mada1981
Level 1 (10 points)
A:

Problem solved :-) My 3G is up and running :-)

 

I found that the iOS6 installment somehow changed the existing Cellular Data Network settings of the APN (the 1st one).

For fixing this issue follow the path:

Settings > General > Cellular > switch Cellular Data from ON to OFF in order to enable the Cellular Data Network > click on Cellular Data Network and here I think that based on the country/ contract/ carrier/ you have 3 options:

1. you know your APN settings and you modify them, turn the Cellular Data back to ON, switch off your and after that switch on phone and it works (my case :-)

2. click on Reset Setting (you have to scroll down), turn the Cellular Data back to ON, switch off and after that switch on your phone and it works

3. you dont know your settings and therefore you call your carrier customer care and they will help you (Vodafone, Orange, ...)

 

Good luck and if it works please let me know and spread the word,

M

Posted on Sep 22, 2012 4:49 PM

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Haagse Harry

Q: ios 6 no internet on 3G

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  • by Haagse Harry,

    Haagse Harry Haagse Harry Sep 20, 2012 1:42 PM in response to Haagse Harry
    Level 1 (10 points)
    Sep 20, 2012 1:42 PM in response to Haagse Harry

    i've tried switching off and on cellular network, 3g and resetting mobile data network settings - didn't help

     

    i've also tried restoring iOS 6 using iTunes to factory defaults and then restore a backup - didn't help

  • by ChromiumTHC,

    ChromiumTHC ChromiumTHC Sep 20, 2012 1:52 PM in response to Haagse Harry
    Level 1 (0 points)
    Sep 20, 2012 1:52 PM in response to Haagse Harry

    I too am having this issue, but my 3G/4G was working fine up until around noon today and I have tried all of those things as well, to no avail.

     

    I upgraded to iOS 6 and it was working just fine for several days. (I'm a developer and have had access to the final version since it was available).

     

    I'm not sure why today it just suddenly stopped working.

     

    This is distressing me greatly as I don't have access to wifi during the day and this makes my phone useless for little else except making calls.

  • by Haagse Harry,

    Haagse Harry Haagse Harry Sep 20, 2012 2:07 PM in response to ChromiumTHC
    Level 1 (10 points)
    Sep 20, 2012 2:07 PM in response to ChromiumTHC

    I'm just hoping to see a 6.0.1 within the next couple of hours to fix this a a few other issues which I've read on the forum...

  • by Jen14121994,

    Jen14121994 Jen14121994 Sep 21, 2012 1:12 AM in response to Haagse Harry
    Level 1 (0 points)
    Sep 21, 2012 1:12 AM in response to Haagse Harry

    I have the same issue! Upgraded to ios 6 yesterday, and my Internet works with wifi but not without wifi. Can't find any other people with this issue, I'm planning to take my iPhone to apple tomorrow. Any luck with yours?

  • by Haagse Harry,

    Haagse Harry Haagse Harry Sep 21, 2012 4:40 AM in response to Jen14121994
    Level 1 (10 points)
    Sep 21, 2012 4:40 AM in response to Jen14121994

    Jen, I think that there are quite a few people with this issue and so far all attempts did not resolve the problem. If Apple doesn't post a fix by tomorrow I'll bring my phone in as well. I'm not sure if it is an iOS issue or if the upgrade has corrupted the baseband firmware or something like that.

     

    One thing is sure, 3G internet stopped working after upgrading to iOS 6. It worked like a charm on iOS 5.1.1.

  • by ryguy76,

    ryguy76 ryguy76 Sep 21, 2012 7:29 AM in response to Haagse Harry
    Level 1 (0 points)
    Sep 21, 2012 7:29 AM in response to Haagse Harry

    I had the same exact problem after upgrading to IO 6 on my iPhone 4S, and I think I figured out a fix!

     

    Go to:

    Settings > General > Cellular > Roaming > Data Roaming ON

     

    It looks like after the upgrade it thinks I'm roaming and restricted data over 3G. Not sure if this will impact my phone bill (theoretically it shouldn't, since I'm not in roam), but we'll see.

     

    Hope this helps!

  • by Haagse Harry,

    Haagse Harry Haagse Harry Sep 21, 2012 7:59 AM in response to ryguy76
    Level 1 (10 points)
    Sep 21, 2012 7:59 AM in response to ryguy76

    tried that as well ryguy but no luck.

     

    i even tried downgrading to 5.1.1 via iTunes (3G internet worked again) and then upgrade again to 6 via iTunes, but again no luck. I'm back on 5.1.1 until there's a real fix for this.

  • by Jen14121994,

    Jen14121994 Jen14121994 Sep 21, 2012 8:02 AM in response to Haagse Harry
    Level 1 (0 points)
    Sep 21, 2012 8:02 AM in response to Haagse Harry

    This may sound strange but have you tried using it outside of your house? I went to college today and 3G worked. But it won't work at my house which is strange. Can't be to do with my house because it always worked before. I think I'll take mine to apple next Saturday as it will be very busy with all the iPhone 5's tomorrow. I'll update you with news :)

     

    Ryguy76, tried that and it won't work either, thanks though :)

  • by ChromiumTHC,

    ChromiumTHC ChromiumTHC Sep 21, 2012 8:08 AM in response to Haagse Harry
    Level 1 (0 points)
    Sep 21, 2012 8:08 AM in response to Haagse Harry

    I went to the Apple store yesterday and they confirmed my diagnosis.  They then replaced my iPhone after backing it up to iCloud.  Unfortunately it was a 5.1.1 phone so it tried to download the full iOS6 upgrade which was going to take 3 hours.  Luckily I had my MacBook Air, and I upgraded it and restored it from that.  45 minutes later, and guess what?  It had the same issue.  No 3G or Edge.

    They hadn't a clue what to do.

     

    Flabbergasted I went to the AT&T dealer also in the mall, and I explained it to them, and forced them to switch out my SIM card.  I'm not sure why, but once activated, this fixed my issue.  Took me several hours to get to this point but at least it's fixed and working now.

  • by Haagse Harry,

    Haagse Harry Haagse Harry Sep 21, 2012 8:40 AM in response to ChromiumTHC
    Level 1 (10 points)
    Sep 21, 2012 8:40 AM in response to ChromiumTHC

    interesting... what do you mean exactly with 'switch out my sim card'?

     

    Thx

  • by atlantic_jeta1,

    atlantic_jeta1 atlantic_jeta1 Sep 21, 2012 9:37 AM in response to Haagse Harry
    Level 1 (0 points)
    Sep 21, 2012 9:37 AM in response to Haagse Harry

    I have the same issue on an iPhone 4S. Toggling data roaming made it work, albeit just temporarily. Sometimes I've had to disable cellular data completely then toggle data roaming and it would suddenly work again then stop working again.

  • by ChromiumTHC,

    ChromiumTHC ChromiumTHC Sep 21, 2012 9:51 AM in response to Haagse Harry
    Level 1 (0 points)
    Sep 21, 2012 9:51 AM in response to Haagse Harry

    The issued me a new SIM card free of charge and transferred over my subscriber data to the new one.

  • by Jen14121994,

    Jen14121994 Jen14121994 Sep 21, 2012 2:06 PM in response to Haagse Harry
    Level 1 (0 points)
    Sep 21, 2012 2:06 PM in response to Haagse Harry

    Has anyone tried this problem in different areas? My 3G only seems to not work in the house. I phoned apple and they suggested I ring orange because they think it may be a problem with the signal due to ios 6 update. I plan to phone orange tomorrow, and apple gave me the number to ring back if nothing was sorted

  • by Jen14121994,

    Jen14121994 Jen14121994 Sep 21, 2012 2:08 PM in response to Haagse Harry
    Level 1 (0 points)
    Sep 21, 2012 2:08 PM in response to Haagse Harry

    How do you downgrade to 5.1.1?

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