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Exchange mail after iOS 6 upgrade not working

I had this working fine and then upgraded to iOS 6. I now get "cannot get mail the connection to the server failed". Anyone else having issues with Exchange mail after iOS 6 upgrade?

iPad, iOS 6

Posted on Sep 20, 2012 12:42 PM

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Posted on Sep 20, 2012 12:43 PM

I should also mention that my Gmail is working fine and I have tried powering the iPad off and back on.

41 replies

Oct 4, 2014 4:07 PM in response to Schwindy City

THIS WORKED!


I have the iPhone 6 and have had 3 previous iPhones without ever having a problem with Microsoft Exchange email. However, since getting the iPhone 6 I've had to restart (off/on) my phone every day or it has trouble connecting to the internet via WIFI and to Exchange. Then, the past couple days I had trouble connecting to Exchange despite the internet working. Here's what fixed it (at least for now):


- Log into your Exchange account on the internet (desktop/laptop). For instance, my address is: www.exchange.iu.edu

- Go to "phones"

- Delete all phone accounts. You should see all previous phones that connected to your exchange server listed.

- Go to your iPhone and in Settings delete your Exchange account

- For good measure, I also powered down and powered up my phone.

- Set up you exchange account again on your phone

- Remember that you will need to make it your default mail and default calendar again if you wish.

Exchange mail after iOS 6 upgrade not working

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