Lightning cable USB connector stuck!

Just experianced this with my cable too, in my laptop, the tip is too lift gently up and down to release, seems the socket gets locked into position. Really bad design. Looks like apple will be supplying these one after another. Not good.

People wont be happy!

Managed to get mine out DO NOT PULL ON THE CABLE up and down movements

The deep notches are the source of my problems too. I purchased another Lightning cable and it has the same "deep notch" problem as the cable included with the iPhone 5. See photos:

OLD "dock cable" versus NEW "Lightning cable":

http://www.flickr.com/photos/unten44/8027076173/in/set-72157631629336819/ (Creative Commons: Flickr user unten44 / Richard Unten)

Lightning cable included with my iPhone 5 (Note the depth of the notch):

http://www.flickr.com/photos/unten44/8027072252/in/set-72157631629336819/ (Creative Commons: Flickr user unten44 / Richard Unten)

Lightning cable purchased separately (same problem):

http://www.flickr.com/photos/unten44/8027160479/in/set-72157631629336819/ (Creative Commons: Flickr user unten44 / Richard Unten)

I thought I was the only one with this issue. I first thought it was my PC. I then changed USB port and same thing. It would not come out of the port. If I squeeze the USB cable at it's entrance (the white part) , I can then slowly, with some resistance, pull it out of the port safely. I have read eleswhere on the forum other similar threads. Hopefully, Apple will address this soon with a replacement cable.

I am having the same issues also. It got stuck to my USB port on my computer. It would not come out on its own until I forcefully had to remove it (Constant increasing pressure, not a yank). It ended up, as you see in this picture, that it took the metal clip (finger pointing at it) that held it in place in the port with it.

The port is still useable, it just is more loose now, but I am concerned what this may do to other equipment that I own where the clips that hold it are unable to be removed with it.

Thought id enlighten you on a little magic trick

How strong a new lightning cable is..... into my laptop

No photoshop has touched this photo.

It could also be described as the Kensington Lock?

Enjoy!

Cmon Apple sort this out why should we have to end getting all these tool to remove this.

😠 Cable was almost causing a big FIRE!!! 😠

I was charging my iPhone 5 and I saw flame-sparks with very heavy smell coming from the Lightning to USB Cable I bought from Apple. I was lucky to be right next to the charging place that I saw it. Otherwise it would be very dangerous and can be a big fire. It smelled so bad and heavy people from other offices came to my office to see what happened.

I contacted Apple support on 10/24/2012 but they did not replaced my cable yet. I have never seen a bad customer service like this and very disappointed. 😠

Scrivo dall'Italia e venerdi scorso mi è rimasto il cavo bloccato nella presa USB della mia auto FIAT 500.
Per toglierlo, oltre a dover staccare tutto il blocco dall'auto, ho dovuto forzarlo *** un trincetto a lama fine(per fortuna senza danneggiare le parti).
Nell'Apple store dei Gigli (Capalle Firenze), pur portandogli il pezzo dell'auto attaccato al cavetto USB sono stato trattato a pesci in faccia.Senza la minima collaborazione da parte del manager Genius(che non riconosce in nessun modo il problema al cavetto USB/lightning Apple, ma facendo e dando la colpa al pezzo dell'auto FIAT).
Stamani ho spiegato il problema all'assistenza telefonica, comunicando anche gli altri casi evidenziati in questa community.Ho ottenuto la sostituzione del cavetto(spedito a casa).Speriamo che siano casi isolati, perchè se davvero i cavi USB del nuovo IPHONE5 sono stati fatti tutti fuori standard USB.....sarebbe davvero una barzelletta.
Saluti

Scrivo dall'Italia e venerdi scorso mi è rimasto il cavo bloccato nella presa USB della mia auto FIAT 500.
Per toglierlo, oltre a dover staccare tutto il blocco dall'auto, ho dovuto forzarlo *** un trincetto a lama fine(per fortuna senza danneggiare le parti).
Nell'Apple store dei Gigli (Capalle Firenze), pur portandogli il pezzo dell'auto attaccato al cavetto USB sono stato trattato a pesci in faccia.Senza la minima collaborazione da parte del manager Genius(che non riconosce in nessun modo il problema al cavetto USB/lightning Apple, ma facendo e dando la colpa al pezzo dell'auto FIAT).
Stamani ho spiegato il problema all'assistenza telefonica, comunicando anche gli altri casi evidenziati in questa community.Ho ottenuto la sostituzione del cavetto(spedito a casa).Speriamo che siano casi isolati, perchè se davvero i cavi USB del nuovo IPHONE5 sono stati fatti tutti fuori standard USB.....sarebbe davvero una barzelletta.
Saluti

Don't throw the plastic wrapper which comes along with the cable. Trim slightly to fit the USB slot. It worked for me to pull it out. Apple has wrapped the faulty cable with solution 😍. (Apple could trim to fit the USB slot) Next time insert with the wrapper on top of the white plastic side. Use untill Apple replaces the faulty one.

Have you had any joy from apple about this. Mine was well and truly stuck so I followed your tip and used a small piece of plastic cut from the protective cover the phone came with. It worked but I think apple will be getting a lot of complaints about this. Thanks for the tip though.

Mine got stuck when I tried to unplug it from the wall wart. The white sleeve at the hub also wanted to move up and uncover it. It worked a little better with my laptop, but it seemed to be a looser fit. I plan to either call Apple for a replacement since the cable actually has a problem itself, or go to the Apple store. If I go to the store, I am taking the cable and wall wart so they can see the issue. I hope to not have to unplug the USB end of the cable before then.

I checked mine after reading all this and mine seems to be working just fine it is a little tight but not to the point that I cannot get it out, but that is to be expected from any new usb device. Hope this does not turn into a major problem.

This happened to me as well. I put the USB cable into my Apple wired keyboard and simply could not remove it.

I even tried using pliers (gently—I wrapped a cloth around the cable first). But I just could not get the cable out.

I brought the keyboard/Lightning cable into the Apple Store; the Genius gave it a good hard pull and destroyed the cable. In the end, I got a replacement keyboard and cable, but yeah, I won't be plugging it into the keyboard sockets again... feels like they might have cut corners a bit here. Hopefully it's not a universal problem.

Same thing happened to me today with and Acer laptop. Thanks for the idea on using the the thin plastic from the shipping box to get it to release. I was afraid I would have to cut it off and pick out the leftover pieces.