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Lightning cable USB connector stuck!

I plugged my lightning usb cable into my apple wired keyboard, and after a while tried to remove it.

It was stuck, no matter how I tried to (carefully) pull the cable and hold the keyboard.


After about 30mins trying, I shoved some thin cardboard in between the bottom of the usb connector and the slot in the keyboard, it helped to remove it.


On closer inspection after I had the cable out, I noticed that the indents in the bottom usb connector are deeper than many of the other usb (apple and non-apple) connectors that I have.


A warning to others out there!


User uploaded file

iPhone 5, iOS 6

Posted on Sep 20, 2012 8:44 PM

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Question marked as Top-ranking reply

Posted on Sep 21, 2012 9:54 AM

Just experianced this with my cable too, in my laptop, the tip is too lift gently up and down to release, seems the socket gets locked into position. Really bad design. Looks like apple will be supplying these one after another. Not good.


People wont be happy!User uploaded file


Managed to get mine out DO NOT PULL ON THE CABLE up and down movements

171 replies

Sep 15, 2014 9:37 PM in response to nclose

Thank you! Just had this problem when I replaced an old USB 2.0 hub with a new USB 3.0 hub. I took an old expired cardboard wallet card (thin, but firm cardboard, cut a piece out just about the width of the inside of the USB connector, and wedged it under the bottom of the lightning connector, but above the bottom of the metal housing of the USB 3.0 receptable. I had to then push the cardboard in (that's why firm cardboard helps, try bending the end closer toward you to give leverage) and then push it in. Once the cardboard is in, the connector will come out.


I now have the lightning connector attached to a USB extension cable as GabeZs suggested.

Oct 2, 2014 5:50 AM in response to nclose

I had the exact same problem, I had to use a needle nose pilers to get it off... Of course it scratched the cable plastic holder, but at least the damage is merely aesthetically… However, when I plugged it into the USB port on my Mac Mini I had no problem. It also works fine with the charger.

I'm fanatic for Apple and its products, but there is a lesson here not only for them but to all electronic manufacturers: The smallest, tiniest, microscopic design problem may cause a giant headache for all your users!

Lightning cable USB connector stuck!

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