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Sound problems since IOS 6 update

Yesterday I updated my iPhone 4s to IOS 6 and since I´ve experienced problems with my speakers. Before the update my phone was working like a charm, but now the sound I low and sound metallic. I've been looking online for solution, but nothing helps!! All volume bottoms are on high, the mono sound is off and I have several times rebooted the phone.. All without luck. I´m desperate so please help..

iPhone 4S, iOS 6

Posted on Sep 20, 2012 10:15 PM

Reply
317 replies

Oct 16, 2012 9:41 PM in response to Nitelight

The iPhone was working just fine before the update to iOS6. This sound problem with a iPhone 4s started when I updated to iOS6 too. But I did figure out that there are two different sound controls with the iPhone. There is a ringer volume control for when phone rings. The complaint I had is when I was talking on the phone and I could not hear the other person on the phone. I realized that I needed to use the same ringer volume controls on the side for the volume of the phone speakers to hear the other person. Once I made the volume go up while on a phone call I could hear the other person very clearly and loudly.

Oct 17, 2012 7:37 AM in response to JannieRatke

hello, i m writing from uruguay.

have same problem. i updated my iphone 4s to ios 6 a month ago and since two days ago it started to has problems with sound. when i touch side buttons + / - there is no bar for volume. no message sound, no plays sound, when somebody calls me the phone sounds well and when i conect the headphones it works great.

sometimes it works great and after a few minutes starts to work bad again.

Do you think is hardware problem?

thank you for your help, sorry for my english.

byee

Oct 17, 2012 11:14 AM in response to JannieRatke

Hello,

I have a Iphone4 16GB it was working fine and everything was ok but yesterday i upgraded to IOS6 and some troubles have arised. Always if someone will ring me it is only vibrating no sound, furthermore if i have a conversation the sound level is so low i hear the other person very distantly. Im very frustrated 😟 Maybe any one knows the solution or maybe anyone experienced anything similar? Is it possible that a fix will be released in near future.

Thank you for your answers.

Oct 19, 2012 6:57 AM in response to JannieRatke

Settings/General/Reset/Reset All Settings


i did that and it not fix the problem.

i cant belive, i bought this phone unlocked (700 U$S) and in a less than a year is bad.

i cant turn off the phone. when i do it it restarts.

think is still in warranty but i bought it in usa and i m in uruguay so if i want to use the warranty i need to go to usa again 😟

Oct 19, 2012 9:10 AM in response to JannieRatke

I have a 3GS. My problem has been that the phone will be working fine, then all of a sudden the sounds go off. That is, the ringer no longer rings nor does the phone vibrate when a call comes in, the key sounds are gone, the sound when I slide the phone on no longer is there, and the sound when I plug the phone in to the charger is gone. Also when I try to use the volume up buttons, the display shows that there is no volume and I can't change it.


I then have to turn the phone off, wait a minute, turn it back on, then the problem is fixed -- for a while anyway.


I've been having problems with the screen being unresponsive quite a bit since the iOS 6 update also.

Oct 19, 2012 10:12 AM in response to JannieRatke

Oh yeah, I also had the issue where it wouldn't stay turned off. This is because, as has been said about a million times now in this thread, it thinks its in a dock. This is the same reason the volume slider disapears.


When this problem first surfaced on my phone it was nowhere near as widely known as it is now. Being a somewhat savy user I tried EVERYTHING these people are suggesting the very morning it happened to me as did a friend of mine with an iPad 2. Cleaning the connector, resetting, restoring, its highly unlikely any of this would work because its a software issue. You can go get a new phone, and yeah, that will fix it, but only because the bug didn't manifest itself for whatever reason on the new phone. The problem is the software. THE PROBLEM IS THE SOFTWARE. If you pay $200+ for a new phone now its kind of a waste of money since it will be fixed as soon as iOS gets updated.


BTW, as an update to my situation, my phones has been working perfectly for the past few days...no idea what happned since Apple, amazingly, still hasn't shipped 6.01+ yet. The only things that has changed is 3rd part apps being updated so its possible that the problem does actually result from a combination of background apps and the buggy iOS6 itself. I'm not sure how that could be the case though since I force killed every app, rebooted, and restored the phone day one and had the issue still.

Oct 19, 2012 11:17 AM in response to SignOfZ

Good post. I pretty much did exactly the same things as others, including a complete factory reset, and not using my backup data....sounds didn't exist, thinks it's docked. This is easily confirmed, if I connect my iPhone to a Bluetooth speaker, and use music app to play a song, I get the little icon on the bottom right of the screen that allows you to either send the sound to the blue tooth speaker, or.......under the old ios I have the option to play music through the iPhone.....under the new ios, it only gives me the option to play via the docking station (that it is not connected to).


If do exactly the same as above with my old 3GS that is not running ios6 it all works as it should.


Ergo...


I'm hoping that the upcoming mini iPad launch will coincide with an ios update and that this will sort out this, the power issue and the problems with music sync I've been having....

.

Oct 21, 2012 10:49 AM in response to JannieRatke

I had the same problem with my Old iPhone 4. I went to the Apple Store twice and they finally replaced my phone for free but the problem came back with the new iPhone 4 after a week. This has to be a software bug. If I turn the phone off and wait a minute and then turn it back on it starts working again. I am sure it will quit again in a few days lkike the old iPhone did. I was going to upgrade to and iPhone 5 next month but will have to reconsider after all the iOS 6 troubles.

Oct 23, 2012 1:37 PM in response to SignOfZ

Exactly this is a software issue. I have an Iphone 4s Black.

After I updated to IOS 6 I noticed two things. The first of them was BATTERY DRAINAGE. I tried everything since I had some experiance with battery drainage issue that come with IOS 5 too. I did knew some tricks that helped fixing it like setup as a new phone and load all the mail in your inbox and etc.. I did try these things with IOS 6 but nothing !! My usage time and stand by time are the same !! The second issue was the sound issue...Same as you guys no slide bar no sound except ringing. THE phone thinks it is connected to a dock connector. An easy fix for that is to plug a dock station and unplug it and voalaa it works. But everytime you turn off the phone and back on there will be no sound. I can't go to apple store because my phone is out of waranty. I am not paying 200++ for something that can be fixed with an update. Somehow I think these to issues are connected. It makes me think that the phone is draining its battery on a "dock connector" which is not there. My girlfriend has a white 4S. she did the update over the air. Her phone is just fine ! battery is good, sound is not a problem nothing(for now). So my conclusion is that IOS 6 somehow has a bug that conflicts only with certain devices.

P.S

I just read that Apple are testing there new update 6.0.1.


Apple has reportedly begun testing iOS 6.0.1 with carrier partners in the U.S., reports BGR. The update is said to fix a screen glitch but that causes horizontal lines and a bug in which the camera flash doesn't go off.

In addition, the new software will improve Wi-Fi support, fix cellular data not working in some cases, add a consolidated cellular data switch for iTunes Match, fix a bug that allowed access to Passbook pass details from the lock screen, and also finally fix the bug that caused Exchange meetings to be unexpectedly cancelled for the entire calendar invite group.

Finally, the site says Apple just began testing iOS 6.0.1 which makes it unlikely that iOS 6.1 will ship before the holidays unless there is a build just for the new iPad.


Sound problems since IOS 6 update

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