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Sound problems since IOS 6 update

Yesterday I updated my iPhone 4s to IOS 6 and since I´ve experienced problems with my speakers. Before the update my phone was working like a charm, but now the sound I low and sound metallic. I've been looking online for solution, but nothing helps!! All volume bottoms are on high, the mono sound is off and I have several times rebooted the phone.. All without luck. I´m desperate so please help..

iPhone 4S, iOS 6

Posted on Sep 20, 2012 10:15 PM

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317 replies

Oct 7, 2012 9:54 AM in response to carlwb

The same with me, but I looked at the right of my laptop screen and saw that the sound seems to be a problem with the major updates when there is one.


Nevertheless that being said do I only have no problems with sound as such after the update to ios 6. Everything plays fine and volume is no problem either.


The only problem I have had since installing ios6 is that now no music is playing when someone calls and neither music when a new sms arrives as neither when new emails enter the phone.


All that happened when i tried out the new don´t disturb button in settings.


Before I did tried it out everything kept working fine, but because of my type of job I found this new feature very interesting as people could still make a call en sms and even when I don´t hear one coming in I could later on when possible still see if someone had called and call that person back. The same with the sms thus.


And it did its work sublissimo as I hoped for...


...but with one nasty problem, namely that once I returned the button to its off position so I could hear someone is calling or has send me an sms my Iphone 4S stays in don´t disturb modus operandi, or thus in its on position even when you visually see it standing in its off position.


With me this is the only issue sinde updating my phone. Everything else works super and had no problems whatsover... till I tried out that don´t disturb button and did put it on instead of keeping my fingers off it.


But who would have known what would happen afterwards...



And yes like with all of you guys, nothing seems to restore it to its previous glory just after the update, even after doing a full restore through iTunes and thus a reinstalling of ios 6 by its factory settings and afterwards all my apps again through the iCloud copy of it.

Oct 10, 2012 3:10 PM in response to JannieRatke

I have same problem: I noticed mine imediately after the upgrade. Phone was in my hand and call was coming in just after the upgrade. Vibrated only, no ring tone. Did not think anything of it untill I hit the speaker button and nothing, took off speaker and Icould listen out of head set only. Shortly thereafter discovered all speaker output functions no longer work, music, Turn by Turn GPS, pad sounds, phone ringer etc. All other functions work fine except this. Took phone today to a very knowIedgable verzon phone consultant locally and confirmed all settings correct, no mechanical issues. Definitely a software problem. Phone is not quite a year old. The upgrade disabled all speaker audio output of the phone.

Oct 10, 2012 8:49 PM in response to JannieRatke

After upgrade to iOS 6 on iPhone 3 gs, there was no ring or vibration on the incoming calls. Outgoing calls no problem but no ringer sound on incoming but vibration worked after resetting it. Speaker works with phone calls and music but sound on videos is absent on some apps. No "click" sound when locking phone anymore and no more "alert" sounds. Sending emails do not go "swoosh" anymore and only vibration when emails are downloaded--no sound. Messages are silent.


Hope there is a system fix soon as this phone is my primary business phone.

Oct 12, 2012 12:10 PM in response to JannieRatke

Me too. Mine is fixed by resetting; at least that has worked the last few times. I have had the no sound low sound and distorted sound. Can’t really get a handle what sequence of events cause the issue. It’s some kind of software/iOS issue. Likely will not get any help from Apple until next update. I am also having WiFi performance issues that come and go, requiring resetting.

Oct 14, 2012 12:10 AM in response to JannieRatke

I had this problem,immediately after upgrading to iOS 6 on my iPhone 4S When it's docked I see the audio routing option for "iPhone" available and sound plays via the unmuted speaker like it should when undocked, and when I remove the phone from the dock it shows "Dock Connector". Meaning the software in iOS6 has the designator/status for audio dock backwards. I don't think I have a bad/dirty/faulty connector, the new bahvior started immediately after updating with no prior symptoms. Headphones work as expected, so it's just the dock connector really. I'm seeing number of posts and videos, people reporting the same issue as soon as they update to iOS 6.


If you don't have Airplay enabled (or more than one audio output option available), you won't see the an enumerated list with the audio output selector and just experience a "missing volume slider." In this case the phone is in on "Dock" mode and will not present the slider (it's sending the audio to an external device), and becomes something of a mystery to the user given the lack of choice, and lack of information. This is made even more confusing in all the above cases since some audio comes out the speaker, audio that is always supposed to route via the phone's speaker (e.g. adjusting the ringer) always plays just fine.


This is a SOFTWARE bug.


Also, Apple should ALWAYS show the option for sending iPhone audio out via the phone's speaker, since it's always present it's should always be an option! In my case, the dock doesnt even feature audio anyway --it's just a charging station! Having this option would have helped.

Oct 15, 2012 8:47 AM in response to joetabla

I also have determined that the dock connector/charger is an issue. I went to the Apple store, they tried to tell me that there might be some corrosion on the pins, he tried to show me with a magnifier, it was bogus, they did the diagnostics, no water, etc., I'm a photographer by trade, for 30 years, I know how to treat electronics, I couldn't see anything with a magnifier on the pins. I also have a 4s. I think they just want to blame something.


I spoke to someone with Apple on the phone, they urged me to go to the store. In the conversation he believes that some un updated apps with sound might be interfering with the iOS 6 update. He encouraged me to get rid of any apps from tv cable companies, coupon apps, some games that may not have been updated. This really has helped. Since I threw these apps away last Thursday, I have had it happen only 2 x and turning the phone off has reset it immediately. So I probably still am running at least one app that I'm using that is not working properly with the new software.


Prior to the deleting, the volume control graphic was without the slider, sometimes it didn't even say "ringer" just blank over the speaker icon. Sometimes it said "ringer" with no slider. I do not think there is anything wrong with my connector pins, this started immediately the same day Sept 25, that I downloaded the new software. I have not experienced issues with the quality of the sound, just no ringer when the phone is supposed to ring, no pings on text sending or receiving, no clicks when typing, etc. The phone still vibrates though.


I now make sure that I quit my apps and restart the phone. It seems to be solving my problem. Now if they would figure this out and send us an update.

Sound problems since IOS 6 update

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