You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sound problems since IOS 6 update

Yesterday I updated my iPhone 4s to IOS 6 and since I´ve experienced problems with my speakers. Before the update my phone was working like a charm, but now the sound I low and sound metallic. I've been looking online for solution, but nothing helps!! All volume bottoms are on high, the mono sound is off and I have several times rebooted the phone.. All without luck. I´m desperate so please help..

iPhone 4S, iOS 6

Posted on Sep 20, 2012 10:15 PM

Reply
317 replies

Oct 2, 2012 1:36 PM in response to JannieRatke

Same problem here with an iPhone 4. To be specific, the problem seems intermittent for me and will sometimes play music and sounds. Pressing the up or down volume buttons usually triggers the no sound problem when I'm able to get it working.


Sound was never a problem all the way up through iOS 5.1.1. My decision to upgrade to iOS 6 is regrettable as Apple won't even let us downgrade to a working 5.1.1 while they sort out the problems.

Oct 4, 2012 8:44 AM in response to krvh

Having similar problems. Since update, my music won't play thru speakers. Volume buttons do nothing. Phone ringer sound comes thru in settings, but not for a phone call. Siri is silent. I can't say the speakers aren't working.


And many problems with th Apple Support Tey are not willing to solve the problem.Iin Germany we have 24 Month service ( Gewährleistung ) but only if it is a hardware problem vrom the beginning.

I think so but not Apple Support does not.

I have an iPhone 4.

Oct 5, 2012 3:08 AM in response to JannieRatke

I just thought I'd post here to mention that I too have this frustrating sound issue with a Verizon iPhone 4. It thinks its docked, switching to digital out and back randomly.


It's kind of taking too long to fix this issue, IMO. An iPhone without sound is a seriously crippled device. I've temporarily gone back to Minidisc for music! :)


For anyone who wants to fix this on your own using other people's advice regarding docking, restoring, etc, don't waste your time. It's an iOS 6.0 bug that will only be fixed with iOS 6.01 or newer. With all the fallout over maps and wifi it seems Apple has more important issues so we're left waiting...

Oct 6, 2012 5:39 AM in response to JannieRatke

Sorry, The fix is to get a new exchange phone.

We had a Genious bar appt and went through a variety of fixes. The Iphone 4 in some circumstances has hardware issues with such a big softare upgrade (Ios6) that the sound function is disabled or just screws up intermitently. It may relate to a particular batch of phones.

We had to exchange to a new iphone 4 and everything is sweet. It did however cost us $179.

The price you pay for new tech.... but at least we have this kind of technology.

Oct 6, 2012 11:56 AM in response to jkftiger

Yeah, I'm not buying a replacement iPhone because Apple's software mistakes destroyed one of its major functions. That's...ridiculous. The sound worked fine through several upgrades and works fine on most iPhone 4s, but this bug killed the sound. Its also killed the sound on many iPhone 4S and iPad 2s. The hardware isn't the problem.


I'm elligible for an upgrade in a week or so, so I will be getting a new iPhone 5, but I have plans for this iPhone 4 so I'll be awating a fix which I'm sure will eventually come.

Sound problems since IOS 6 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.