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Sound problems since IOS 6 update

147351 Views 317 Replies Latest reply: Feb 26, 2014 4:43 PM by kodcx RSS Branched to a new discussion.
  • Nitelight Level 1 Level 1 (0 points)
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    Sep 25, 2012 8:51 PM (in response to JannieRatke)

    It's happening to me too. 4s-and iOS 6. No sounds then it works then it doesn't again. It's been happening ever since I trusted this stupid update. No sounds from keyboard, ringing, texts, also the volume buttons are blank, show nothing. I've turned off the phone, nothing seems to work permanently. Help!

  • kobejustice Level 1 Level 1 (0 points)
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    Sep 26, 2012 6:28 AM (in response to JannieRatke)

    try doing a reset.. hold down button on top of phone and the circle button .. we did this and it fixed the sound problem.

  • AppletonAJ Level 1 Level 1 (0 points)
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    Sep 26, 2012 8:08 AM (in response to kobejustice)

    I thought I had fixed this but I hadn't. Apple have told me that the problem with no sound on my IPad3 is a known software fault with IOS 6 and can't be fixed until Apple release a software fix. He didn't know when this was going to be. I haven't got this problem on my ancient iPhone 3gs and instead of buying a new iPhone 5 I will be now getting a Samsung!

  • Vandle Stoneheart Level 1 Level 1 (0 points)
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    Sep 26, 2012 8:55 AM (in response to JannieRatke)

    It appears that the sound control for notifications (email messages, texts, etc.) is no longer 'attached' to the same sound control as the ringer (for phone calls).  Instead, notifications are 'attached' to the sound control for iTunes.  So, on my phone at least, I have to use the iTunes volume to control the level for music and notifications and the volume controls on the side of the phone only adjust the ringer for phone calls.

  • RoseMatias Level 1 Level 1 (0 points)
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    Sep 26, 2012 11:07 AM (in response to JannieRatke)

    I'm having the same problem I have an iPhone 4S and as soon as I updated to Ios6 my phones speaker have stopped working. It's not that I ruined them because when I get a call they work perfectly fine but as soon as I try to play music they won't work nor will they sound when I receive a text it's pretty aggravating. My phone also says its connected to a dock. I do not own a dock. I wish I can downgrade to my previous iOS -.- but this speaker problem only happens sometimes

  • ZafarKhan Level 1 Level 1 (0 points)
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    Sep 26, 2012 5:28 PM (in response to JannieRatke)

    Hi there i know alot of ppl having this same problem and Since i have updated my iphone 4S to IOS6 i been having problem with my Volume buttons they are not increasing or decreasing ringer volume and if i play music it does not even showing the volume slider...only works with headphones and its really annoying

     

    Apple Please Help to improve your IOS 6.... OR anyone else have any solution for that Please Reply

  • Melisa90 Level 1 Level 1 (0 points)
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    Sep 26, 2012 5:59 PM (in response to JannieRatke)

    Hi I have the same problem as well. My speaker stopped working the day after I updated to iOS6. The ringer buttons won't work at all. I can only listen to music through earbud which is very inconvenient. Really hoping Apple will make improvement for this problem ASAP. It seems many iPhone users are struggling from the same problem .

  • Nateydee Level 1 Level 1 (0 points)
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    Sep 27, 2012 8:26 AM (in response to JannieRatke)

    Not gonna lie, i feel a little bit better now knowing im not the only person this has happened to, but seriously how long will it be until i can listen to things again, like ringtones work fine, so why can ipod, youtube or anything like that work?

  • smynio Level 1 Level 1 (0 points)
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    Sep 27, 2012 12:19 PM (in response to Nateydee)

    Same problem.

    Updated my iPhone 4S to iOS6 on 19 sept.

    On 25th first problem with sound, but only for few hours, than back to normal.

    Yesterday again but for good.

    Works only ringtone, timer, SIRI and sometimes unlock sound.

    No sound on music, videos, apps, txt messages, keybord cliks etc. The volume buttons are blank, show only speaker with no bars like just to do.

    I had set up Apple Support phone appointment.

    They called me 12.15PM and asked to restore my iPhone to factory settings.

    Didn't worked.

    Then called me again 6.15PM and asked to do back up and restore via iTunes.

    Didn't worked.

    Set up another call for tomorrow 12.30PM.

    Let see what they gone to say this time:/

  • Sororca Level 1 Level 1 (0 points)
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    Sep 27, 2012 12:29 PM (in response to JannieRatke)

    Hi, I have had the same problem. The sound is simply gone, and so is the voulme slider in the bottom of the screen. It seems like a software glitch. Very annoying though!

  • William Gallagher1 Level 1 Level 1 (5 points)
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    Sep 27, 2012 12:42 PM (in response to JannieRatke)

    Reading these replies makes me conclude that the sound problems are idiosyncratic. I had none of the speaker problems, but - aside from some difficuty syncing gmail on my devices - I have only one problem: the "alert" sound for new mail cannot be turned off or changed. I have done everything to try to select something else - and no other sounds seem to have the same issue - just New Mail. It's driving me nuts because it's the same sound I use for calendar reminders, and I keep thinking I'm missing something.

  • Sororca Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 27, 2012 2:11 PM (in response to JannieRatke)

    I found the solution!

    The error was caused by a confusion in the iOS software. My iPhone 4 had no sound from the speaker, so no YouTube or music. When I tried to select what source I would like to play on, I could choose between my Apple TV via Airport or "Dockstick". No iPhone!

     

    I tried to reset the iPhone. No luck.

    I restored it. No luck.

     

    Then it hit me, and I plugged my iPhone into the USB charger that came with the iPhone. I also have a 30-pin connector cable in my iMac which I use to sync my iPad 2 and iPhone once in a while (security backups). My devices are set to normal iCloud backup.

    After connecting my iPhone to the wall charger I left it there and then tried to play a video from the web - while sending the sound to my Apple TV. Then I double tapped the home button and switched source - and now the iPhone was back! No more dockstick !!!

     

    So, to fix this, simply grab your iPhone and connect it to your USB/wall charger and play something. Hopefully the software then realises that there is NO dock connected and lets you use the internal iPhone speakers again.

     

    Regards,

    Soren

  • shreeramj Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 27, 2012 8:53 PM (in response to JannieRatke)

    My phone seems to have the same problem. After I upgraded to iOS6, the volume buttons on my iPhone 4 have stopped working. I tried reseting the phone (Power & Home button) but that did not help. Any suggestions Apple?

  • Jean Claude Killy Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 28, 2012 2:47 AM (in response to JannieRatke)

    Same issue. Took the phone to a repair place and had the switch replaced.

    This would have cost $75 to fix but the guy changed the switch and it still didn't work so didn't charge.

    Apple needs to get onto thgis ASAP as there will be a flood of bad press before they know it.

  • RDeFilippi Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 28, 2012 4:15 AM (in response to William Gallagher1)

    William I have the same problem with the New Mail tone. I have a brand new 5 with iOS 6. I tried restarting and rebooting...no luck. Sounds like a software glitch. Hopefully Apple will fix this soon.

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