Currently Being ModeratedJan 22, 2013 9:21 PM (in response to Jimjolli)
If it hangs like that... I heard quitting all running apps before backing up and restoring has solved this for some people.
Currently Being ModeratedMay 16, 2013 2:45 AM (in response to Jimjolli)
I'll take you through all the possibilities of restoring iPhone 5 from backup.
=> Check for iCloud backup if you have any so that you can restore the data saved on iCloud.
=> Check for iTunes backup. Download and install the free software "iPhone Backup Extractor" and launch the app. It will automatically search for any backups on your computer.
=> Check for your lost data in Windows/Users/Contacts folder. There are times when iTunes saves the data in this folder.
Hope one of these methods will help you.