Chipped iphone 5 back, paint peeling offffff!!!!

I have the same problem with you guys. After using couple hours, the paint on the rear start felling off. So sad :( .

Edge color was chipped off...noticed when I saw the phone more closely under sunlight.

Could not make out the defect in the store!

I also experience the same issue with my BLK iPhone 5 and was told by the Apple representative that Apple became aware of the issue the day of launch as customers got their device. Even the person from the Genius bar had the same issue with their device. I was also told that they(Apple Store) could do nothing for me since I did not purchase the phone at an Apple store, and was only able to be serviced at an ATT store since that is where I made my purchase. What HORRIBLE customer service. I have been a loyal Apple enthusiast for the past 6 years, and that lack of ownership really make me think of where to spend my money. See the pic for my issue.

Ok. I dropped my new iPhone 5 10 mins ago and after finding 3 small now silver chips I searched the web and found all of this. If the paint chips this easy now what's my phone gonna look like in a years time after being in and out of my pocket, car keys, kids getting hold f it. I mean it looks like anything could chip the paint.

Ay tips to cover chips?

My pic that i posted is how the phone came out of the box!!!

I too received a nicked/chipped iPhone 5 straight OOTB, exposing the bare aluminum, beneath the anodized surface. I'll be going to the apple store tomorrow to see if they have any replacements available. It's superficial damage, but peeves me nonetheless. I was planning to put the phone directly into a case to avoid damage like this and worse.

this is really sad and unacceptable poopoo from apple..

i hate the fact that apple has taken so many people for granted and put in stupid ios maps and now this totally pathetic chipping issue..

i am sticking to my iphone4s and have stopped atleast three people from upgrading to ip5..

Apple boys don't take your fans for granted...

<Edited By Host>

Update: I scheduled an appointment with the genuis' at my local Apple store. I called ahead of time to determine whether they had any replacements in-stock. They told me, "no," but that "[I] should come in anyway to log the issue and get in the queue for a replacement." To my surprise, they did have a replacement, and they replaced the phone for me, on-the-spot.

I've noticed there are a lot of people online complaining about having to ship their phones back to Verizon because Verizon won't allow them to return their phones in the store. I ordered the phone from Verizon. Apple replaced the phone, in the store.

Really disappointed with Apple. The executives are saying that it is "normal", yeah it is if the phone is been used for months, not on a brand new one. I found a very small chip on mine too and taking it back to Apple.

How big of a chip was it? Mine is a size of needle head, and first I thought it was dirt but cleaning with a cloth didn't do much. Then realized that it's a paint chip.

This issue is mainly happening to all BLACK IPHONE 5, I pre order mine through verizon and it was in perfect condition, minutes after using the phone a little tiny portion of the phone came off, so it got chipped, I also kept having problems with the text messaging and I went to apple and they couldn't do anything other than tell verizon to reprovision my text messaging, the next day I went back to apple and finally got the phone replaced, it only solved the fact that my first one got chipped, the next day verizon contacted me via text saying my text is good to go and it worked, the problem was the fact that my new phone wasn't register with their system a 100%, that same night I take the case off the new iphone apple already had replaced and guess what, the paint is coming off already, so I am going back to apple hoping to get a another replacement.
not to mention I seen the black iphone at best buy and other retail stores and they all have the same problem, they are either chipped or paint is coming off.

i wonder if this issue happens to some white iphone 5 users? i'm now in doubt if i'll replace my 4s because of this quality.

Thank you for the reply. I went to the apple store and the lady who helped me told that they could replace mine but there's no guarantee that the new one is gonna be without any blemishes. So basically I may exchange a bad apple for another bad apple. A company like apple couldn't even back their own products. wow!!!!

No problem. yeah, it all depends on who you get and if they are willing to help you but that really shouldn't matter because their product is falling apart I am sure apple is coming up with something to all those people who had problems with their new iphone, like this is my 3rd Iphone 5 already.
1st came chipped
2nd one paint was coming off on the edges
and this one has a lil tiny spot but I m not really worry about it anymore because the case covers it, other than that the I love the phone, it's so much faster, ligther, bigger, and 4g with verizon is so fast. I love it 🙂

Unfortunately this is going to happen ANY iPhone 5 you guys get, whether it's original or multitudes of replacements.

Frankly I'm surprised Apple went and used anodized aluminum when it's common engineering knowledge that Al is a soft metal. The anodization is a surface treatment and any slight dent or ding to the surface will remove the anodized coating, letting the bright shiny aluminum show through.

It's an inherent design flaw in the body of the phone, even though it looks AMAZING, it's going to look terrible after a short time of regular use when the body gets all chipped up.

I saw a friend's phone last night, the edges were ALL chipped and shiny. Looked like the phone was 5+ years old, and he only had it for a week!

I'm treating my black phone with super careful kid-gloves till I get my outer case for it.

A protective case is the only way to protect these extremely vulnerable phones.

Operation-wise, I LOVE this new phone with i)OS 6. It's worked great so far.....and maps has been surprisingly ok.

Cheers!