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upgraded to iOS 6 and now I can't sync my phone

I upgraded my iPhone 4S to the iOS 6 and now I can't sync my phone to iTunes because I can't upgrade to iTunes 7 with my Mac OS X 10.5.8... anyone know a way around this?

iPhone 4S, Mac OS X (10.5.8), iOS 6, iTunes 7

Posted on Sep 21, 2012 8:06 AM

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42 replies

Dec 3, 2012 6:35 PM in response to tdubway

Might not be an iPhone 5, but it's iOS6 -- and my brand spankin' new iPad Mini WILL NOT SYNC with iTunes 10.6.3, after upgrading as suggested. Also, this DOES NOT show up as an upgrade in Apple Update. What the **** is going on Apple? This is nuts. I still have an '06-07 Macbook Pro which works fine for what I do, and now you guys decide I need Lion to run iTunes 10.7? I will not comply. You guys need to fix this problem immediately for fear of loosing your loyal base of Apple customers whom frequently buy apple hardware. I have 6 Apple computers in my office, and not one of them runs Lion -- nor do I intend to do so. There just aren't enough new features that will save me time to warrant an upgrade from Leo, to Snow Leo, and then on to Lion. This is crazy. Maybe I need to go back to PC since you guys are going the way of Micro$oft and demanding an upgrade to use a new device, which I paid nearly $400 for. NOT HAPPY.

Jan 4, 2013 8:56 AM in response to tdubway

I think this was a very bad move from Apple. In a similar fashion, a few years ago, I was forced to buy a new xbox360 console, jut becasue fifa08 was not available for old xbox. They were basically pushing people to buy the new console... I didn't buy the new console, and I'm not playing that game since 5 years....


Here we are in a similar stand off... Should I buy a new Computer just so I can hook up with my iphone5, where as Apple can just send a software update to fix this bug!! Heck, I even am ready to purchase snow leaopard for an extra 20 bucks, however it just wasn't made for good old powerpc. 😟 ... Apple... You're losing out on the very founding fan base that what made you a big company in the first place...


Unless you guys release a fix for this iphone5 to powerbook g4 issue of course...

Jan 29, 2013 2:23 AM in response to tdubway

My support for Apple goes back to when I wrote software fore the 6502 processor in the Apple II. Now they are slowly loosing my support. When G5 dies I will not go with Apple again, same for my 4s, having to hunt around for iTunes 10.6.3 to get it to sync is unacceptable. average public has no hope. What happened to Apple, have they lost sight of the market and long term supporters. It take 10 times more effort get a customer back than to loose one. Bad bad move to stop support for the PPC. If you read this Apple it's about as crazy as Microsoft stopping support for XP. We are in a depression, not a resession as this has gone on for 7 years now. Time to keep your core business for when things get better, not force changes that will drive you core support away. Wake up before your share slide any further. People disconnectd from the consumer and 'yes' men have done too much damage now, stand back and take a real look because in these times people buy new based on the legacy products still working at home. Bad news travels fast, good news is not worth mentioning.

Said my bit for what it's worth.

May 4, 2013 9:17 PM in response to baris13

PB G4 user trying to use my new iPhone 5. I had a Mac Mini available to me so I copied the iPhone 4s backup data to this computer but it is not recognizing the Application Support/MobileSync/Backup files when I try to use the Restore feature. Sadly my iPhone 4s was stolen (and I didn't trust to use the iCloud) so I can't get the data over using iCloud. Has anyone else actually upgraded to a new computer since the G4 is too old to support iTunes 10.7 and had success getting data to the iPhone 5? I spent 90 minutes in online Chat and the Phone with Apple Technical Support and they so far can't figure out a solution. They said they'd call me back in 3 days with an update/solution if they have one...Ugghhh!!!

upgraded to iOS 6 and now I can't sync my phone

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