AT&T Microcell M-Cell not working with iPhone 5
Hi, has anyone tried their iPhone 5 with the AT&T Microcell? mine won't work, I have tried switching LTE on and off and it's the same, the iPhone 5 does not see the M-Cell. Thanks
2 replies
Hello Megalaser/others...
I've --HAD-- the same issues as you. I bought a microcell when they first came out/offered in Kansas CIty area, maybe 2 years ago. My Microcell worked great for maybe 6 months till I upgraded from 3gs to a iphone 4. It stopped working when I bought the iphone 4 and upgraded to IOS 5.0, then 5.1. It (microcell) still did not work with the 4S. I purchased iPhone 5 and microcell still did not work. All the time calling ATT customer -DONTcare.
I noticed that a lot of blogs said their Mcell did work,, while others (like mine) did NOT work. I spent hours with ATT --upgraded/escalated- tech support in California,, still not working. but they (ATT tech support CA) did say to --DISABLE-- the Automatic Hand out. https://www.att.com/3gmicrocell/unauth/login.do?target=FOAMM (log in and deactivate). THey said the Iphone 4s and 5's do not reconnect after having handing off to a real cell tower vs Mcell. So, if you disable hand off, she said, once locking into a Mcell (like when you get home),, the Iphone does NOT release from that Mcell till you go 500-1000 feet from your Mcell device. That said it still did not work. I called them (ATT escalated support) last friday and for the first time got a decent answer, that you and others may find helpful. The EARLY generation Mcell devices are --NOT-- the same as today's. The newer ones are HARDWARE upgraded from the originals, and better interact with the newer phones. They suggested I go to ATT and purchase a new Mcell. I did do that. I then deactivated the old Mcell, and then activated the new/purchased Mcell. It has worked like a champ for over 6 days with my Iphone 5, son iphone 5, wife 4s and daughter 3Gs.
All I can say, since the new Mcells are returnable in 14 days from day of purchase,, you can try a brand new Mcell to see if that corrects your issue. It did mine.
I'm going to -try- to return my old Mcell back to ATT later this week. Wish me luck ! !
FYI,, Kansas CIty is a 4gLTE market. I usually get 1-2 bars of cell strength if NOT connected to Mcell, in my home/neighborhood. I have all settings (settings-general-cellular) turned ON, and with new Mcell,, all (phone, data, etc.) works great.
Good Luck to ALL! !
AT&T Microcell M-Cell not working with iPhone 5