iPhone 5 wavy lines on the screen

Just got my iPhone five out-of-the-box and I noticed there is a wavy line at the bottom and the top of the screen that is slightly discolored. Not very noticeable when running some apps but when you have your email or your message app it's very noticeable. Appears that it's a screen issue. Anyone else have this?

iPhone 5, iOS 6

Posted on Sep 21, 2012 11:24 AM

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23 replies

Sep 23, 2012 11:48 AM in response to p.r

Getting this too. So far, it only seems to happen when I let a password prompt sit idle for a little bit. Otherwise I have not noticed it happening. Haven't done the research, but I wonder if it's a fault of the iPhone 5 or iOS 6. But definitely happening on my iPhone 5 -- did it last night and I thought I screwed my phone up already!

Sep 23, 2012 10:11 PM in response to ShaneDLM

i'm hoping that it's not a problem in the new one... I'll be installing Apps over the next few days. I only seen the defect during when the Apple Id password prompt shows up -- but not all the time. So I'll be checking in the next few days to update you all.


BTW: I got a iPhone screen Matte cover (looks better anti-glare) and a case. The aluminium on iPhone black can scratch. E.g. on my earphones port, i scratch it accidentally with my Fingernail ! and now the port has the paint removed !!!

Sep 24, 2012 12:40 AM in response to p.r

Did genius bar give you a brand new phone or a "like new" one? I'm wondering because I'm having insane voicemail issues with my device and the download upload speeds is horrible, even via USB transfer from iTunes. I think there's a problem with the device but im concerned genius bar is going to simply grab one from the back that's "like new" but not out of the box.


picky i know, but hey, you spend this much money on a phone it'd be nice if after 48 hours you got a new one as a replacement


I was on with sprint for 6 hours today, no one could fix the vmail not receiving issue. Thought it may be software, seems now that it's hardware

Sep 24, 2012 12:58 AM in response to rafiki52

Brand New Sealed Unlocked Phone only (ie no cables etc). Note: the defect phone was locked to Virgin mobile and the replacement is an unlocked phone. The apple employee who booked me in for a genius said that if a replacement is required then it will be brand new because the iPhone 5 just got released 3 days ago. The tech support genius actually opened a drawer full of brand new iPhones each in a white box and these were allocated specifically for swap outs eg they had no stock to sell but had a few for swap-outs.

Sep 24, 2012 7:21 PM in response to mickelsona

So my issue isn't necessarily a flickering issue, but it's a discolored spot accross the lower to middle part of the phone and to a lesser extent on the very top of the screen as well. I took my phone to the apple store where they said it looked like water damage, but they couldn't tell for sure because they didn't have the tools in yet for the iPhone 5. So they are ordering me a new phone and I believe they intend to sell mine as a refurbished one when they fix the screen. Kind of disappointing the one i got had this issue but am glad they are fixing it. I explained to the apple tech that the phone was this way from the very first time I powered it on, but I'm sure they hear that all time time, and they are taking care of it. Here's about the best picture of it I can get: http://instagram.com/p/P-zQ2-ktuy/

Oct 7, 2012 10:35 PM in response to mickelsona

I am having this problem too. I noticed it right away after I activated the phone. I spent 2 hours on the phone with Sprint, they had me restore the phone and finally decided to send me out a new one. I'm still under the 14 day return policy.


Did anyone else still have this probem when they got their new phone? And will the new phone they are sending me be brand new? How do I tell if it is brand new?

Oct 15, 2012 3:16 PM in response to mickelsona

I was on another thread dealing with the same glitch and have seen it on other forums as well. I am experiencing it as well when typing my password mainly for downloading apps. This seems to be the norm.


I've seen others have had their phones replaced but that this issue still shows up! Seems like it is a software issue and hopefully will be fixed with the new update. That would be nice!

Oct 28, 2012 8:36 AM in response to mickelsona

This is a known issue. Apple employees are asked not to issue repacement iPhones for the lines on the screen.

I was at the genuis bar yesterday and although the issue was unknown to the genius I spoke with, he did return with orders from HQ (which I read on his iPad) with the message "do not issue repacement iPhones for the lines on the screen. This is a known issue and will be addressed in a software update."

So there you have it. Good News!

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iPhone 5 wavy lines on the screen

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