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iPhone 5 not charging

Hi,


My iPhone 5 will not charge has anyone else got this problem?

When I plug the lightning cable in its as if the phone registers this but it will not charge.

I am also unable to transfer any data across to the phone.

The phone has been rebooted several times but still no luck,


Thanks

Jack

iPhone 5, iOS 6

Posted on Sep 21, 2012 12:55 PM

Reply
417 replies

May 3, 2013 3:17 AM in response to Ath3rs

This problem reared its ugly head for me too yesterday.


Both the iPhone and cable are only 3 months old, no signs of wear.


I cleaned out the charging port (a bit of lint in there), tried the cable on several USB ports, rotated the orientation; nothing.


Took the phone and cable to the Genius Bar and they replaced it without question. Got back home and... nothing.


Still wouldn't charge (2012 iMac, both from rear USB port and keyboard USB port).


However, upon restarting the iMac, it suddenly started charging again.

May 5, 2013 7:00 PM in response to Ath3rs

Hi!


Another disappointing accessory from Apple. I did manage to fix the problem, though, by straightening out the cable with my hands. There must have been some kinks in it from when I wrapped it around the adaptor.


Very disappointing that the cable from my old Nokia brick never had this problem, but the advanced iPhone does. Seems like designed obsolescence to me again, Apple.

May 7, 2013 3:40 AM in response to Ath3rs

I had the same problem as many people here... And I don't think it's the Cable that is the problem.


Both time I figured I had an issue related to "USB Connection" I just rebooted the phone and all worked fine after.


The second time (charging problem) I shutdown the phone and plugged in the cable while it was off and *POUF* the little apple appeared and all was good after that!!!

May 8, 2013 2:03 PM in response to Ath3rs

I too am having issues with the IPhone 5 not charging. I bought a new IPhone 5 for my son just 30 days ago and it simply stopped charging. We took it back to the Verizon store where I bought it and they said it is a loose port issue that Apple is aware of. They said to take it to the Apple Store in Tysons Corner Mall, VA for repair. However, the Apple store claimed it must have been damaged and it would cost $229 to get a replacement. Over my dead body! I have two more kids with IPhone 4s that are due for upgrades. I will switch to the Galaxy if this phone isn't repaired for free. Apple needs to stand by its product!

May 12, 2013 11:17 AM in response to Ath3rs

I had the issue where the charging got more difficult as the weeks went by. Got sick of wiggling the charger cable for twenty minutes trying to get a connection. Bought a new cable and still didn't work. Was due to go to apple genius next week. Today at lunch decided to pick at the docking socket with a cocktail stick. Unbelievable how much lint came out! The socket became at least 2mm deeper. Got home and both cables work perfectly.

May 12, 2013 11:29 AM in response to poppokat

Thanks. According to Verizon and Apple, the prongs inside the port were bent so it was considered damaged. I had the port replaced for $73 at a cell phone repair store in Arlington, VA. I still say that if the charger fit snuggly into the port, there would be no "wiggle room" and therefore no damage could be possible. But alas, I don't have time to fight this battle. But I won't be buying anymore IPhones either.

Jun 8, 2013 5:55 AM in response to Ath3rs

I live on a boat and charge the iPhone5 in the cockpit. I've found that the insertion end with the exposed contacts is not robust. The least bit of damage to one of the exposed, copper colored pads caused my iPhone5 not to charge. The previous design had the contacts recessed and thereby protected from minor damage.


So, I now have a second charging cable and I'm looking for some type of protection for the tip when not plugged into the iPhone5. The connector is basically not a good design, it's too exposed and fragile.


Bob

iPhone 5 not charging

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