You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 5 not charging

Hi,


My iPhone 5 will not charge has anyone else got this problem?

When I plug the lightning cable in its as if the phone registers this but it will not charge.

I am also unable to transfer any data across to the phone.

The phone has been rebooted several times but still no luck,


Thanks

Jack

iPhone 5, iOS 6

Posted on Sep 21, 2012 12:55 PM

Reply
417 replies

Aug 3, 2016 12:20 PM in response to Phammond68

This happened to me too - power cord was very much positional - had to get it in just the right position to get it to charge. Used the end of a paper clip with a single layer of thin cloth tape, moistened in rubbing alcohol, to clean the port. As others here stated, pulled out an amazing amount of lint - no idea it could even hold that much in that small space. Cables that I had not been able to get to work for months are now working.


Thanks so much to whoever got the solution out there for us to share!!

iPhone 5 not charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.