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iPhone 5 not charging

Hi,


My iPhone 5 will not charge has anyone else got this problem?

When I plug the lightning cable in its as if the phone registers this but it will not charge.

I am also unable to transfer any data across to the phone.

The phone has been rebooted several times but still no luck,


Thanks

Jack

iPhone 5, iOS 6

Posted on Sep 21, 2012 12:55 PM

Reply
417 replies

Aug 15, 2013 7:14 AM in response to Ath3rs

Try this: If you have your old iPhone cord from iPhone 4 on down, then go and drop some more bucks to Apple for the iPhone four cord to to iPhone 5 adaptor that plugs into the old card. I have been lucky that I have not had any problems so far with any of these cords. I am however mad that Apple would change the cord out of any other reason than money... More money for them, as if they need more! They already have more cash than the US government! I hope that greed does not create another flop like this one!

Aug 18, 2013 4:09 PM in response to Ath3rs

My charging problem is the charge cable works in one direction ONLY. That wouldn't be such an issue (I get it right 50% of the time- ha) but I ALSO can't get ITunes on home Mac to "find" my phone (it doesn't show up in the leftside panel to sync too).


I have cleaned out the charge port, but found no lint or anything else within.


I'm assuming though that its the charge port on phone, because all 3 charge cables we have work ONLY one way and not the other.

Does any genious out there believe this is ALSO why ITunes doesn't recognize my phone when plugged in (either direction)?

Thanks for any help!

Al

Aug 19, 2013 7:09 AM in response to Ath3rs

Lint in the connector hole was my problem.

After reading a number of posts, I got out my flashlight and dental probe (toothpick should work too) and started digging. The lint from my pocket had deposited and packed down to the point where the cord wouldn't seat. It apparently doesn't take much! After removing all the lint, I could see the white base.

Now all my connectors/adapters/charge stands work perfect, even my cheapo $3 ones from China, and I haven't even electrocuted myself.

I remember having the same problem with the speakers on my old iPhone3 way back in '07

Aug 19, 2013 1:47 PM in response to egul

This is why I'm so glad I use a Griffin Survivor case for my iPhone 5. Yes, it's bulky, but I have small kids around me all the time, so my phone is well protected...and the lightening port and earphone jack are covered and protected. So I shouldn't have this problem, and if I do it will be rare/after a long time. Had the problem once when I got the phone at first, haven't since.

Aug 21, 2013 9:58 AM in response to egul

I had the same problem after about 6 months of use. I also cleaned out a huge amount of lint. Now, however, even with the port clean, I'm getting a very flaky connection. If I gently push the connector toward the back of the phone, the cable disconnects. It is to the point that I can simply have the phone on a desk with the cable connected and then thump the top of the desk with my hand and the phone spazzes out and chirps away from the bad connection. Guess I'm getting to an Apple store before my 1 year warranty is gone.

Aug 27, 2013 3:28 AM in response to Ath3rs

I have the same problem, in addition to more bad histories with apple Iphones, first my brand new iphone 5, that I have use it for less than 1 month is not charging even by computer USP or by electrical original plug, suddenly the plug itself exploded on the same day, I’m trying to get explanation for what happen, the problem was the original lightning socket is not well made and very weak and easy to internally damage, the week welding for the thin wires made a short circuit caused that explosion to the plug, the is unsafe cable to use when I decide to buy another one I search for another brand cable to avoid that imperfection, so when you buy a new cable you should be sure that the cable is well casted with socket.

My old bad story with apple that I have iphone 4 before I my 5 one, suddenly when it is in my bosket I feel there is heat inside it, and the phone become very hot and the metal side approximately burned my hand, I can’t even touch it to close, a warning triangle colored yellow appear informing that I should close for the high temperature. I lost this phone and sell it with too cheap price.

Sep 17, 2013 4:29 AM in response to Ath3rs

Hi,


my iphone 5 charger will not work at all no matter if i bend it or push it in! now the rubber has come away from the end and the wire is sparking. i Have had every iphone thats ever been out and never had problems with the charger. why change it? im not happy and am looking for a way in which this problem can be reasolved with out me having to pay for a new one due to your poor design and manufactoring!


Elliot

Oct 7, 2013 10:21 AM in response to Ath3rs

CLEAN OUT THE LINT!..........until you clearly see the base of the connector socket on the phone...use a flashlight if you have to.



Then, if you are running IOS7 on your iPhone5 be sure the cable is 'certified' or you'll get a msg from the OS telling you that you should have paid $19.99 for the cable from Apple or from a 3rd party who had licenced the lightning cable chip technology and become 'certified' before selling it like all those cheap ones I bought that now don't work right anymore.

Oct 14, 2013 12:58 PM in response to Ath3rs

I have used 3 non-apple charge cords made for Apple, one Rocket Fish from Best Buy, another one from TJ Maxx and one recommended charger from the Sprint Store. All 3 initially worked for a period of a few weeks before they stopped working. All cords except for the Rocket Fish started out with a message that "This cable is not certified and may not work reliably with this iPhone". Eventually the Rocket Fish one gave the same message before it stopped working. I see several cases where people say they bought a new charger and everything was good, but we have had the same experience only to have the charger stop working again. It would seem that there is a compatibility issue with these chargers and the phone. It seems highly unlikely that I have 3 broken cords. Anybody else with similar experiences?

iPhone 5 not charging

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