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iPhone 5 flash and shutter out-of-sync

I have recieved my new iPhone 5 today and have a problem with the camera. When taking photos in dark places, whether on Auto or On the flash will fire but the shutter lags and only opens when the flash turns off. All photos are subsequently dark.


Any others experiencing this or have a fix?

iPhone 5, iOS 6

Posted on Sep 21, 2012 2:19 PM

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Question marked as Top-ranking reply

Posted on Sep 21, 2012 2:42 PM

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

69 replies

Oct 14, 2012 12:51 PM in response to greymatt

i noticed my iphone 5 has this problem too. i can usually take one picture where the flash is in sync and then every subsequent picture is out of sync. the only way to get it working again is to turn the phone off and then back on. it will then take a picture in sync with the flash and then go back to being out of sync.

my iphone is a 16gb version so i can't see the problem can be hardware related.

it's a poor showing though and hopefully there'll be a software fix for it soon.

Oct 18, 2012 11:38 PM in response to Red Day

I got my phone on 09/27/12. I took a photo with my iPhone 5 64GB Black using flash for the first time tonight and I did have the same problem. Flash was out of sync, I tried rebooting and now it works fine. I'll keep trying and see if it comes back again. If it does comes back again, I'll take it to the apple store and complain about it. I was going to complain about the yellow screen and decided to wait, but now that there are 2 issues with my iP5, I'm definitely going to ask for a replacement.

iPhone 5 flash and shutter out-of-sync

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