Scuffs/Scratches On New iPhone 5 Right Out Of The Box

just an update

I went to apple store earlier today and got me a replacement

They gave me a new one on retail box

It still has a few blemish (back plate) but theyre not big so i took the replacement

If it'll bug me in the nex few days I might just go try my luck with another one

Genius was in a rush though, coz he left before i got to open the box

The ones that had dents/nicks, I hope you guys get a good replacement phone

Could it be that these workers are intentionally damaging the product due to these conditions?

I was thinking this myself, that this is either a Cry For Help or a deliberate sabatoge too make their point including suicide nets. Now considering the current Foxconn Riots the dots seem to be connecting,

Not sure if this was already mentioned here.

In a german article I read that Apple Support said, this was caused by a defect machine and only the first charge of iPhones is affected.

Some 😎Advice too Apple's iPhone 5 QC Inspection Team....

http://www.youtube.com/watch?v=L7v01QumyqA&feature=related

http://9to5mac.com/2012/09/25/apple-marketing-svp-comments-on-iphone-5-scratches -and-chips-that-is-normal-for-aluminum-products/

Unacceptable! This is why I won't purchase an iPhone 5. We are talking about devices that are scratched and scuffed right out of the box not after the customer has used the phone. And as always, the millions of people who buy this will just accept it like the sheep they are. Enjoy!

I just read an article on macrumors where someone asked Phil Schiller about this mess, and he said "Any aluminum product may scratch or chip with use, exposing its natural silver color. That is normal." Yeah normal after use, not right outta the box. Wow all is ok now! These Apple execs are dilusional.

In all fairness, he is right. Also, he isn't addressing the issue of defects out of iPhones from retail. He is stating that if you use the iPhone, the aluminium is not impervious to scratches. Also there's videos of iPhone 5's withstanding key scratches and knife cuts. The iPhone in that video might have been defective.

Yeah he's right, but Apple better get this under control soon.

Do u think i could get a new one or a replacement if i got a white iphone and it has some like tiny holes in the back that look like someone poled it with a needle?

Nice to know I'm not the only one. Just got mine this morning, and there is a nick on the back bevel in the upper left corner. It's very bright compared to the slate finish. There is also a bit of dried glue extruding from the lower seems on the back, but that's easier to deal with.

I honestly don't know if I will go in and ask for an exchange. I would, but the nick is so small that it isn't noticable unless you look for it, and I really don't want to risk getting one that is any worse.

I have the same problems, I daren't even put it anywhere grrrrr!!!! Has anyone experienced exchanging it to a store in the Uk??

So I went to the apple store yesterday afternoon. They said they could swap my phone but that they were only allowed to open two boxes because they can't sell phones that have been open. Both phones had cosmetic damages. So I had to settle for one that had less damage. I plan on calling apple and see what they recommend. I read in another discussion that they were issuing free cases. Also. My lighting charger has a short. I'll post again after my call to apple.

Chris from FL. USA

@Xnapoleon: Where in FL are you? What Apple store did you go to?

Jacksonville FL. St Johns Town Center Store