Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone5 bluetooth not working

Bluetooth in iPhone 5 is not working. It is not recognizing the bluetooth devices even though its turned on.

iPhone 5, iOS 6

Posted on Sep 21, 2012 7:04 PM

Reply
605 replies

Sep 23, 2012 6:38 AM in response to praveenkay

There are other issues surrounding Bluetooth on the iPhone5. My first hint of problems came while texting someone while wearing my Jawbone Era headset. The keytouch clicks were not only out of sync but lagging several keystrokes (very disorienting). I then switched to my Jawbone Icon, same results. I unpaired both headsets, powered cycled BT, power cycled the iPhone, re-paired my headsets, not change. I have tried both 2.4 and 5GHz Wifi as well as LTE connection (ie to isolate if the Murata Wifi/BT chip was overloaded by Wifi operations), but no difference. I then tried to watch a movie while listening via the BT headset and the voices are lagging just like the clicks. Apple obviously has problems with BT in general after reading all the issues posted here and elsewhere. Hopefully it is something that is correctable with a BT stack update.


FYI, this is NOT something generic to iOS6 as my spouse has an IP4S running iOS6 and the BT is in perfect sync over the exact same headsets and there is NO lag on keytouch (other than a slight delay when the BT link to the headset has gone into standby but that simply drops the initial sounds, it does NOT cause a lag)

Sep 23, 2012 5:41 PM in response to praveenkay

I can not pair the iPhone 5 with my 2013 Mazda CX-5. I called Apple and they didn't know much about the issue. I told them that there were quite a few threads with people having similiar issues. She put me on a hold for a bit and talked to her supervisor and came back and told me that this issue is just becoming noticed and I should keep trying and call back in a few days if it still isn't working.


I asked if there would be a software update and she said if enough people have the issue.. grrr..


So please call if you have the issue!!!! At this point, there is no solution.

Sep 23, 2012 6:26 PM in response to Sc2939

I am having issues with iOS6 upgrade on my 4 phone. When connecting via BT to my Alpine head unit, I have lost the ability to control track forward/back and the automatic play after the two connect. I have to hit play from the phone and I can control play/stop/pause after that. Hands free phone still works for at least the features I use. I have not looked at all of it. I have not upgraded my wifes 4 phone, and it still works great with the Alpine unit. There has to be an issue with BT on the new OS. This really hacks me off, as I like to keep my hands on the steering wheel as much as possible when changing tracks rather than fumbling with the phone while driving in order to change tracks. Apple folks, a resolution fix if you please.

iPhone5 bluetooth not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.