You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No 4G Bell ????

Apparently LTE is avaiable in a pocket full of places here in Toronto as I found out today but no HSPA+ or HSPA, nor 4G display showing. It's either a quick bleep of LTE then back to 3G. What's up with that Bell? Or is it Apple to blame? Back to Rogers I go?

Posted on Sep 21, 2012 7:29 PM

Reply
112 replies

Oct 10, 2012 9:18 AM in response to sharx88

Update #5

I guess it was too good to be true 😟 Now 6 days since I got my replacement iPhone 5, I'm still having the same issues. I'm losing service 2-3 times per day. I've been paying more attention to when it happens, and it will occur when there is a switch from 3G to LTE. Clearly this phone has problems switching between the two. After I lose service the only way to get it back is to reboot the phone. Short term solution is to disable LTE, which will eliminate the problem. Of course, the iPhone 5 shouldnt' be advertised as an LTE phone if it doesn't work properly! This is the first time I'm very unhappy with an Apple product. I know people will say this is a network issue, and I agree that LTE coverage is spotty. But the phone should still be able to manage switching between 3G and LTE much better. Should've just stuck with my reliable iPhone 4.


Apparently many are having these same issues:

http://www.iphoneincanada.ca/iphone-5-2/iphone-5-users-dealing-with-3glte-switch ing-issues-and-dropouts/

Mar 14, 2013 4:19 PM in response to Runch

My friend has an iPhone 5 on the Telus Mobility network in Ottawa, Ontario, Canada (more specifically in Kanata). His iPhone actually is able to hold a LTE connection depending on the tower we're nearest (his LTE speeds are close to 40 Mbps down and around 20 Mbps up), which makes me wonder if some of the Telus towers have problems broadcasting LTE signals. When we're at the Kanata Centrum (basically the centre of Kanata) he gets almost full LTE signal from Telus (there's a tower within a kilometre of the Centrum), but in several other places in Kanata (not near Kanata Centrum) it depends on the tower. According to the Telus website all of Kanata (and the rest of Ottawa) should have LTE, but the fact that my friend gets LTE with some towers (and is able to hold a LTE connection) and not others almost makes me believe it could be a Telus tower issue.

No 4G Bell ????

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.