Can receive Viber messages, but not send?

Question

Can receive Viber messages, but not send?

Hi all,

Last week my friend in the UK lost her phone, got a new one and re-installed Viber.

Since then I can receive her Viber texts, but when I try to reply I get a pop-up saying that 'this contact no longer has Viber installed...'! This obviously seems nonsensical.

She can also call me on Viber, and appears in my Viber contact list. However if I attempt to send her a Viber message and get the pop-up above, her name suddenly disappears from the contact list!

I have today updated my Viber to the latest version, in case my Viber was somehow out-of-date with hers, but the problem persists.

Any thoughts?

Thanks,

Posted on Sep 21, 2012 7:39 PM

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Answer 1

archait

Level 1

4 points

Oct 22, 2012 7:52 PM in response to Brownleatherchair

I started having the same problem today. I have been using Viber for some time now without any problmem both on wifi and 3G and starting today I'm not able to use it. I have an iPhone 4s and have the latest version of Viber installed on it.

The messages get stuck at "Sending" and after a while turns put to red color with an error "Not sent".

I tried uninstalling and re-installing viber but of no use. After the re-install it is not syncing my contact list nor working. Could some one help?

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