You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I picked up my Verizon iPhone 5 today. When it's on 3G ill have full signal (5 bars) and the Internet works great. When I go into settings & change to LTE my signal will drop down to 2 bars. And this consistently happens in different cities. Why is this? Does anyone else notice this on their iphone 5? I tried resetting and turning the phone off and on and still same problem. It even goes as bad as 1 bar of reception on lte.
Thanks
iPhone 5, iOS 6
Shawn, which ATT market are you in? I only tried an ATT iPhone 5 in one location and it worked pretty well, I have tried a Galaxy S III on ATT in 3 states and had very good results w/ it. I did not however try the ATT iPhone 5 in a low-strength area, so it could have similar low signal strength problems as VZW iPhone 5.
For your iPhone 5, do me a favor:
When locked LTE, do a field test *3001#12345#* and check your RSRP value, top left. Then turn LTE off and record RSSI value. Do the same on your wife's 4S and compare her RSSI value vs. your RSSI. (You can't compare the RSSP vs. her RSSI).
I suppose it depends on what carrier you're using. I'm going to assume it's Verizon. If so, they are still working on their LTE network, so there are going to be reception and quality issues.
I don't think it's the carrier. Maybe the LTE antenna or something because I have a friend next to me with an LTE phone on Verizon as well he has excellent reception. And I notice anytime I have good signal and turn on the LTE the reception immediately drops. Doesn't want to stay strong.
I have the same problem too. I'm at home using on wifi and the reception constantly drops to two bars. Never happened to my iphone 4.
My Verizon iphone5 does the same thing. My wife's iPhone 4 will have 4 3G bars and ill have one. But jumps to 4 then 3-2. In other areas at a standstill it'll jump from 3G 1 bar to lte 1-3 bars to roaming. I hope there is no prob with the antenna.
Count me as someone with the same issue. I live in New Jersey, an area confirmed for 4G coverage, and I only get 1 to 2 bars at best. When I turn off LTE, all of my bars return. While at home it doesn't matter, I have my wifi going, but out and about, I expect 4G speeds. Not sure if it's apple's issue or Verizon as I've never owned a 4G phone before.
Same problem here. Lte comes in but not for long switches to 3G and down to one bar Ottawa Canada on bell network
Something else I realize is that when you toggle the "enable LTE". It doesn't always work, you have to do it maybe 3-4 times before it switched the antenna and says LTE at the top.
I have the same problem too and I'm with Rogers (Canada)
They did swap my sim card and the problem still exist, and now they are asking me to go to the Apple Store and replace it with a new phone.
Does your friend have the same problem with enabling LTE? I have the same problem. I think we just to wait till everything cools down. I dont think theres anything wrong with the phone.
I have reception issue with my phone in Vancouver Canada (Bell Network). Old blackberry has 4 bars, new iphone 5 has 1 bar or no service. Possible issues with Antenna - Apple said to go to Apple store and they will test phone or replace it.
I just found something out as well. Take off your case if you have one. Then with lte turned on, wrap your hands around the phone in a death grip and it'll lose signal and lte drops off. Then when you release the signal doesn't go back to lte. Seems like this new iphone has a screwed up antenna. Tried this with my uncles 4s on the same network, his signal didn't move at all, very consistent.
Wow really? Ill have to try that. So unfortunate since its such a nice phone. I hope this is a software issue but for now I might actually return it. I saw some people on youtube with the phone and they had full bars on Verizon's network.
I just have my replace right now I'm going to check if this resolve my problem
Also, if you are connected to wifi it will not say LTE. I thought my LTE wasn't working.
iPhone 5 lte signal/reception problem
