Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 5 will not turn on

My iPhone 5 was working perfectly yesterday. Then I wake up this morning and it is completely dead. I have tried to charge it. I have tired plugging it into iTunes. But it will not come on. It was fully charged last night. Nothing happened to it over night and the only thing I have done with it is sync it to itunes and send some tweets and texts since I got it.

What can I do?!?!

PLEASE HELP?!?!

iOS 6

Posted on Sep 22, 2012 12:25 AM

Reply
Question marked as Best reply

Posted on Sep 22, 2012 1:57 AM

Just happened to me, exactly as you described and I was panicking! Just tried a hard restart (hold down centre button and lock button) and it's come back on. Phew!!

110 replies

May 26, 2015 7:47 AM in response to oscarforest1

Mine was a little different. I was on a road trip and the maps app was having a hard time finding me (fortunately I knew the route well enough that it wasn't a major concern). I first closed all my idle apps, and the phone froze for just a few seconds. I decided I needed to restart my phone, so I held the power button and nothing happened. I tried it again three or four more times and the screen went blank. Nothing I tried could get it to do anything. I knew it had just over 50% battery, so charge wasn't a concern; but I tried plugging it in anyway and it vibrated just like it normally would. I then went to bed with it charging.

This morning I played with it again, I noticed that the mute switch also made it vibrate, but nothing else did anything. I even plugged it into iTunes, but my computer came back with an error.

I looked on this forum and found the idea to hold both the power button and the middle button, that worked. I'm happy to have my phone back, but I'm not really convinced that this will never happen again...with 7 pages of posts I hope apple takes a serious look at the problem.

May 26, 2015 8:14 AM in response to Ttabor

Having to do a reset occasionally is not really anything out of the ordinary. Sometimes things just get jammed up and just need to be cleared out, so the reset process does just that - like a reboot of a computer.


Unless your device begins to have continuous problems, it's really not anything to worry about.


There is really nothing to fix. There are 7 pages of posts because, as I indicated, it is not uncommon. Not any more uncommon than needing to do a reboot on a computer.


Best of luck,


GB

My iPhone 5 will not turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.