iPhone 5 / iOS 6: Can't sync music via iTunes anymore (Screenshot attached)

I use iOS 6 on iPhone 4s and Mac OS X with iTunes 10 and have the same problem. Tryde resyncing in a bunch of ways and nothing seems to work. Had my music on the phone when I upgraded to iOS 6, than on next sync the phone automaticaly deleted all the songs and started downloading them again (which takes forever). Not the song appear to be on the phone, but are grayed out and can't be played. I've tryed a bunch of things and nothing seems to work.....

I saw in one of the other similar posts that a person said to unclick the "sync music" box, sync, re-click sync music, disconnect, reconnect, and then re-sync. I missed the disconnect and reconnect part, so it didn't work, but when I disconnected/reconnected, it worked. It was as if my phone didn't fully sync previously because it literally had to sync all of my music. However, now the endless shuffling and greyed out lists are gone. It works just as it should! Hope this works for you too! 🙂

Hello!

I seem to be in the same situation as you. I also handles my music manually since I have far more music in my PC than I can have in my telephone. After IOS6I can not delete my music from the telephone but it´s gone from the ITunes library. Incredible annoying! I can not add music either. A message appears in the phone that says the memory is nearly full. I have tried with USB and WiFi, no diffrence.

Hi

Well I've battled for days with this one, and tried many of the above suggestions.

I told iTunes to sync selected playlists, abulms, artists, genres and then selected a few artists at a time

In doing this (and watching my iphone)I discovered that the process seems to be

- each album is added initially, using first track only (other tracks greyed out)

- as process continues, tracks are added

- for no apparent reason sync process stops, at a (repeatable) offending track

- all tracks not yet synced are left greyed out on the phone.

I tried unselecting the offedning artist, applying (re-syncing) which worked intermittently, but not for all offending instances..

What has 100% worked for me now is to run mp3 Scan & repair to identify offending albums/tracks with ??corrupted mp3 tags.

Each one it identified I deleted from library/iTunes and then re-ripped from CD or FLAC, and then added back into iTunes.

This has resolved all problems:-

A week ago I had partner & my iPhone 5's with no music.

After one week of trying, my partners phone eventually had a full library, after painstaking trial and error until I stumbled on the above. (yes, it has been a mammoth 100+ hours of waking time)

Now my own iphone is happily syncing all 6000 tracks from the same library with no hiccups, should be finished in around 4 hrs, a total of about 10 hours.

Phew

HTH

I had the same problem. Ended up being a simple fix for me: From iTunes, I clicked on "Music" under 'my device' and then clicked on the "Autofill" tab on the bottom right and it began to sync the music over when it hadn't prior. Super easy for me atleast, hopefully you'll have the same luck...

Thanks! This fixed it for me.

MS0724, this worked perfectly, thanks for the information, just made me happy.

I received the iphone 5 for Christmas. Initially I was able to sync my music from my windows PC to the phone with no problem. However, the next day I downloaded iOS 6 before downloading a few CDs, this time around, they would not sync to the phone. I tried just about everything, except ensuring that music match was activated on both my PC and iphone. I had already activated this process on the phone but not my PC, once I did this, the new music synced to my phone with no problem.

In Itunes, click on Match (middle of screen after videos and radio) and simply follow the prompts.

I hope this helps.

I'm having a similar issue... I think....

I had a new iPhone 5 arrive today. I sync my old one to ensure that all my song ratings, data and contacts were up to day.

I then plugged in my new iPhone an was told to update iTunes, which I didn't want to do, but I did.

iTunes then sync'd with my phone and my contacts, messages etc etc were transfered. However my apps and music were not.

I struggling through the apps now as it seems incredibly slow to do. I'm watching it painstackingly deal with a large 250meg app, which it seems to want to download whether i tell it to remove it or not.

However, below are the views from my itunes when my iphone is plugged in:

[IMG]http://i50.tinypic.com/efs9rn.jpg[/IMG]

I don't seem to have half the options that others do. I have not upgraded my iPhone software to the latest one as you can see as I am only operating on a dongle at the moment and that is likely to cost me £25 or so!

But I don't have this autofill thing.

The playlists that can be seen on the music screen are the play lists from my old phone. I have tons of songs, way way more than I would even consider putting on this phone, so these play lists are the only things I want, but there is not reference to songs/music, only to voice memos.

Any advice?

Lee

I found a soloution on another thread....

https://discussions.apple.com/thread/4752411?answerId=21071682022#21071682022 that is my post and the link is in there along with the explanation that worked for me.

Hi there,

Your assistance is greatly appreciated, although I struggle to follow the instructions to get ALL my music to sync to my iphone 5.

Please can someone explain to my in layman terms?

Thank you

When the problem first happened, I noticed the capacity bar dropped 2 gigs. I have almost full capacity on my iPhone so this was strange. When I checked the songs tab on my iPhone, all the checked songs on my iTunes was there. But when I click on a song it bounces me right back to the songs tab. For some songs, its fine. But for most of them this happens.

Please, any type of help would be extremely appreciated!

I had the same issue since I purchased the iPhone 5 three months back. I finally broke down and called Apple technical support, and my problem is actually solved. It took a good 90 minutes or so, but the end result worked out great and there was no lingering pain afterwards (I was very pleasantly surprised!!!)

You basically need to do a full reset of your phone after doing a full backup on itunes and ensuring that all your apps are also available on itunes. The backup and restore procedure does work well, so you need not be worried about loss of data or settings.

The steps are:

1. Connect your phone to your computer, launch iTunes.
2. In iTunes preferences->Devices tab, turn off the automatic syncing for ipad, iphone, ipod.
3. Take a full backup of the phone through iTunes (click on the device and the option is available on the Summary screen).
4. If your iTunes doesn not already have a copy of all the apps on your phone, then copy the apps also to the iTunes library.
5. Disconnect the phone from the computer.
6. Please make sure that there is a wi-fi connection available for the phone, because the next steps will basically reset your phone to the factory settings and you will have to reactivate the phone as it's just out of the box.
7. Do a full reset of the phone by holding down the power and home buttons simultaneously for about 10 secs. The Apple logo will apear and you will have to follow the on-screen instructions to set up the phone just like you did when you first got it out of the box. A wifi connection is needed for this.
8. Once the phone is ready for use, reconnect to the computer and restore the phone from the backup taken in step 3. This ought to restore all the settings on the phone (your mails, bookmarks, etc should start working now). You can also try to sync/download some music at this point to see if your problem is solved.
9. You will now need to restore all the apps on the phone from the iTunes library. Select all the apps you want to put back on the phone by clicking on the Install button next to each app. Once done selecting, hit the Apply or Sync button at the bottom of the screen
10. Once the apps are done copying, perform one more restore from the backup taken in step 3. This will restore all the app level data as well as the look-and-feel of the screen layouts, folders, etc.

This entire process took about 90 minutes, but worked like a charm. I did not have to do any configuration or settings changes to bring my phone back to the state it was in, prior to the process.

None of the directions posted here work for me because I don't have the autofill to turn on option nor the autosync option to cut off.

Now what???????????????

Which version of iTunes are you using? Anyway, if your devices are not auto-syncing, then don't worry about turning it off. The detailed procedure I have shared above on Aug 6, should work, if you have not already tried it.