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Hi, my iphone 5 keeps crashing like every 2 - 3 minutes

I received my iphone 5 yesterday and it crashed within 2 - 3 minutes of switching on, i didnt think anything of it at the time and connected it to itunes to activate it and copy my apps across. Yet again, whilst synching it crashed every 2 - 3 minutes. i let it finish sycnhing and tried the handset whilst disconnected but the problem remained. So i put the phone into recovery mode and fully restored the phone, but yet again the problem persists. It happens no matter what you are doing, or even if you arent using the phone. The screen basically freezes for a split second and then red or green (faint) vertical lines appear before the phone instantly shuts down and reboots

Posted on Sep 22, 2012 3:42 AM

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19 replies

Sep 24, 2012 5:38 PM in response to leekirlew

Just set up my appointment with the Apple Store for later today. Hopefully, they will have some replacements in stock so I am not left with a broken phone...Also, I am having the charge issue as well and after speaking with Apple Customer Support, he suggested I restore the iphone through iTunes. If that doesn't work (it didnt) then he said it is a hardware problem and will need to be replaced. Good luck!

Jan 23, 2013 1:29 PM in response to leekirlew

Hi


I have this problem too.


I had problems with it getting really hot when the battery is charging, and it Frequently freezing and showing the verticle lines then restarting.


The guy at the Apple store said he would not switch my handset and he told me I would have to wipe the phone and start it as new. Even though I want my messages and photos on there.

Jul 17, 2013 7:08 AM in response to leekirlew

I have had my iphone 5 3-6 mounths now and have had no problems with it untill yesterday it now keels freezes then the screen either displays vertical lines & goes a shade darker and then proceeds to reboot / resett itself. Seems to be doing this every day now & is really annoying. Any help?

Hi, my iphone 5 keeps crashing like every 2 - 3 minutes

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