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iPhone 5 keyboard problem - typing issue 'Q s' & 'P s'

Anyone having problems with missing letters while typing Q or P at the left or right end of the screen keyboard?


If you type with your finger a little closer to the edge you get no response on iPhone 5. I just tested this isue against my iPhone 4, and the difference is really noticeable. Try touching Q or P in english layout with 'half' finger the other 'half' closer to the edge...it simple doesn't recognize the type (in iPhone 4 works lots better definitelly).


As I am left handed, can maybe have some conflict with the screen calibration, but I keep on missing 'P' and 'Q' while typing all the time, which never happened with iPhone 4......


Any feedback/comments? I know it is maybe not a bug, but a big comfort issue, affecting only actual Apple long time users, and it is keep annoying me


Here the example with iPhone 4, the 'Q' is recognized with the finger in that position (sorry folks, the picture was taken with Blackberry):


User uploaded file



And here with my new iPhone 5, 'Q' not detected with finger in 'the same' position:


User uploaded file

iPhone 5, iOS 6

Posted on Sep 22, 2012 6:44 AM

Reply
100 replies

Oct 18, 2012 7:19 PM in response to Patagonier

I'm also having problems with the keyboard on my iPhone 5 that I didn't have on my 3GS. My issues are primarily related to the letter A, the letter Q, and my backspace key. These keys stick, and the result is that I get multiple letters typed when I press the A or Q. When I press the backspace key, it sticks, and my whole message gets erased.


I've also experienced a problem inconsistently, where the keyboard is not nearly as sensitive on my iPhone 5 as it was on my 3GS. The result is that I get letters that don't make sense, because the letters I press don't register.


Anyone out there having these problems? Any recommended solutions? I'm started to get very frustrated with my iphone 5!

Dec 4, 2012 11:51 AM in response to Patagonier

There is a problem with the sensors along the edge of the touch screen. I bought a stylus because I thought my fingers were too fat for the portrait mode keyboard (actually they're skinny...but not very accurate for the iphone keyboard in portrait mode). With the stylus I can see the P key only works if I'm 1/3 the way onto the O key. About 2 mm along the edge of the screen has no sensors. Defintely a design flaw that makes misspellings frequent, and even backspacing to fix them very frustrating. It isn't application specific. It affects the keyboard. Who cares whether it is a hardware of software issue? (I don't have any 3rd party apps on my iPhone 5.) It's an Apple problem, and Apple needs to fix it! These devices are far too expensive to be poorly designed and manufactured. I wouldn't be surprised to see this happen in a $20 device. There's no excuse for it in an several hundred dollar device!

Dec 4, 2012 11:14 PM in response to get2

You are definitely right. It is 2-3mm around the edges of the screen with no touch screen sensor. And I am coming to believe it is an intended design flaw. I've already gotten 2 iphones (one belonging to my spouse) replaced by apple 3 times, but all got the same problem.


I've also went to half a dozen retail shops to try out. Found out all iphone 5 and even the new ipod touch 7th gen have the same problem too. And I've also met up with 6 other friends and family members to check on their iphone 5. Guess what?.... all have the same problem.


And the biggest problem here is, folks I've talked to don't even realised it is a problem!! They had adapted themselves to the keypads. This is sad... now I believe why apple tech support said they have not heard anyone reporting about this problem except me in my country. Because people don't complain, they adapt...

Dec 17, 2012 5:02 AM in response to Patagonier

I gor the very same problem, until I try rubbing alcohol, I pour some alcohol on my hands rubbing very good and let to dry, I even grab my Ipodd touch wirh hands still wet with alcohol, and clean it very good display and body make sure the divice is turn off, and viola, typing problems with the "p", "o", "l", "q", and so, gone. Also problems to open aps on the right side of screen are been solve. So keep your hands and display clean free of grease and dirt.

Sep 27, 2012 11:20 AM in response to Patagonier

I honestly don't think this is a software issue. I honestly believe that this is hardware. The sensor, in my opinion, is not the same size as the screen or it performs weaker at the edge. A mm doesn't seem like much but it is when keys are spaced so close together. I have an iphone 4s and this was not an issue. It's embarassing when a company, who has so much money, cant even get all the letters on the keyboard to respond properly. I hope people can make enough noise about this issue so that it can be fixed. I'm willing to wait for an iphone 5s if I have to for this issue to be resolved. Thank you to the original poster of this message for bringing this to Apple's attention. "P" lease fix this Apple!!!!

Jan 8, 2013 9:04 AM in response to Odawgg

I'm not sure if this is a software issue.


You can download "Color Pencil" app to see if you can draw around the edges. Here's my result:


User uploaded file


As you can see, I have no problem drawing on the left edge. But on the right edge, I just can't draw on it. The right edge doesn't show the drawing at all. I used my index finger for this drawing.


No wonder people have problems typing the letter "p".


Apple, please fix it.

Sep 22, 2012 4:58 PM in response to Patagonier

I have also had issues while typing. I first accredited it to just becoming used to the longer keyboard but what I'm finding now is that it's a sensitivity/calibration issue. Sometimes the keyboard doesn't respond when I'm pressing the lower keys like numbers/spacebar. I've also had similar loss of response near the top of the screen as well. The more I use it, I'm beginning to think that the whole screen has touch response issues. Not severe by any means but enough that I have to hit certain areas more than once to get it to respond.

Sep 23, 2012 9:45 AM in response to Patagonier

Having the same problem as well. When setting up a new contacts list we also had several instances where the key selection graphic would stick and prevent selection of another character (e.g., the letter "A" will block the selection of "Q". The only way to clear it was to select another character (not good!). Perhaps the sensitiiviy issue with the Q and P characters (and the delete key) will be improved when the phone is in a case (sounds familiar!!!). Has anyone noticed a difference when the phone is in a case?


Another observation when comparing to the 4/4s is that the keys appear to be closer. This may be due to the sensitivity/calibration issue or an illlusion due to the larger sceen size.

Sep 24, 2012 9:52 AM in response to KyraMorgan

I've found out more info on this issue thy points to a software issue and not a hardware issue.


If you use an app that isn't optimised for the iPhone 5 (so the app is letterboxed) an then you use the keyboard within the app (for example the eBay app hasn't been upgraded yet). You'll notice only half the spacebar works - even though the space bar is definitely in the main part of the screen.


I hope I'm understood.

iPhone 5 keyboard problem - typing issue 'Q s' & 'P s'

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