Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 5 keyboard problem - typing issue 'Q s' & 'P s'

Anyone having problems with missing letters while typing Q or P at the left or right end of the screen keyboard?


If you type with your finger a little closer to the edge you get no response on iPhone 5. I just tested this isue against my iPhone 4, and the difference is really noticeable. Try touching Q or P in english layout with 'half' finger the other 'half' closer to the edge...it simple doesn't recognize the type (in iPhone 4 works lots better definitelly).


As I am left handed, can maybe have some conflict with the screen calibration, but I keep on missing 'P' and 'Q' while typing all the time, which never happened with iPhone 4......


Any feedback/comments? I know it is maybe not a bug, but a big comfort issue, affecting only actual Apple long time users, and it is keep annoying me


Here the example with iPhone 4, the 'Q' is recognized with the finger in that position (sorry folks, the picture was taken with Blackberry):


User uploaded file



And here with my new iPhone 5, 'Q' not detected with finger in 'the same' position:


User uploaded file

iPhone 5, iOS 6

Posted on Sep 22, 2012 6:44 AM

Reply
100 replies

Sep 29, 2012 2:45 AM in response to rayminster

@ray


I agree mate, I have exactly the same problem as you... At first I thought it was a software issue but now I'm kinda thinking its hardware. I also tested all the iPhones in the Apple store and they also had the same problem. I swapped out the phone in hope more than anything but still the same. Always get missed presses on 123 button, 1, 0, q, p and caps lock. Dunno if I should swap out again;(


Bill

Sep 30, 2012 10:13 AM in response to Patagonier

I'm having similar problems typing on my new phone - was always fine on the iPhone 4. Characters at the edge of the keyboard don't respond or else double trip. In my case it is the A - I get multiple As or upper case As, or even the A diacritic selection, double trips on space bar and also on the delete.

I think it is a sensitivity issue. I don't have a bumper on my new phone, and hold it right handed and type with my left. With a slight wrap-around grip, I think the fingers of my right hand are also being recognised. Placing on a flat surface and tapping with a single finger seems to improve it, but that isn't a solution. I need to hold the phone. Currently looking to find a bumper for it to see if that improves the situation.

Sep 30, 2012 7:09 PM in response to Patagonier

We are also noticing the same issues with the iPhone 5. I see one user has said it is the apps that aren't updated. I don't belive this is the issue either. We notice it when using text messaging or anything within the phone. The space bar doesn't typically respond the first time ever. Also several of the other keys don't work. I also thought it was due to the little bit different size, and my husband just wasn't used to it yet. I was able to confirm though that they keyboard really isn't working correctly.

Oct 1, 2012 11:37 AM in response to Patagonier

I had this issue on my iPhone 4. It was extremely annoying. I haven't had it at all on the 5. I have been trying to reproduce what u guys are seeing by hitting all the buttons around the edge but to no avail. My phone seems to work perfectly.


They did sell 2 million on the first day. If even a handful were affected that would be thousands of phones. This sounds like a hardware issue that will be resolved through replacement.


Some of the posts above especially the "bugginess" describes my iPhone 4 keyboard experience perfectly. Just throwing my 2 cents in.

Oct 1, 2012 12:59 PM in response to himoura

I think this affects all phones.... dont think there was a small batch.... I had my iphone 5 replaced and it is still happening... i wouldnt be surprised if apple quietly updated the hardware to address this issue. One way to see this issue is to slide thumb from right edge of phone screen to left....starting on the upper keyboard row (the row with the "p" key) and slide your thumb until the "p" key is recognized and note where on the "p" key your thumb is. Now do the same test with the second row of keys....place thumb on the far right edge of phone and slide towards the "L" key....notice where your thumb is when the "L" key is responsive. You'll notice that the "L" key responds much faster than the "P" key becaues it is located properly over sensor (away from edge).

Oct 1, 2012 2:06 PM in response to deceive.us

@ deceive.us


I sent several call back requests and only got one back the first time. The call got disconnected and I never got a return call despite sending several.


Very strange. I can't imagine there bring a global hardware fault, surely tests are done to prevent this. Hopefully software patch to fix this but I would like apple to at least acknowledge people's questions?

Oct 3, 2012 6:16 PM in response to Patagonier

Overall, I find that iphone 5 screen just isnt as sensitive or accurate as the old screens. Of course i have all the problems typing, which is the most noticeable but I also have problems when playing games or surfing. The old screen was able to pinpoint what I was trying to click on. But not so the case with the new screen.


Hopefully they can fix this problem!

iPhone 5 keyboard problem - typing issue 'Q s' & 'P s'

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.