Previous 1 3 4 5 6 7 Next 99 Replies Latest reply: Nov 3, 2015 11:09 PM by ninia_reyes Go to original post
  • DSIMON1 Level 1 Level 1

    What have you done about this? I had the same issue, called support and they suggested doing a restore. (I just assumed this was standard practice when they have no other ideas about what to do)


    I did exactly that -- (restore with new firmware via a USB cable and iTunes) and the issue seems to be resolved.


    PLEASE give this a shot and let me know if it works for you as well!

  • Erik Michaelis Level 1 Level 1

    When I did the restore for the new update, my problem was cured.

  • eliosfederico Level 1 Level 1

    I confirm I have the same problem with the keyboard. Restoring didn't solve the problem. iOS 6.0.1

  • TrjC01 Level 1 Level 1

    Got my iphone5 yesterday and have the same problem, the P being the biggest problem. Really hope they can fix this one with a software update.

  • get2 Level 1 Level 1

    There is a problem with the sensors along the edge of the touch screen.  I bought a stylus because I thought my fingers were too fat for the portrait mode keyboard (actually they're skinny...but not very accurate for the iphone keyboard in portrait mode).  With the stylus I can see the P key only works if I'm 1/3 the way onto the O key.  About 2 mm along the edge of the screen has no sensors.  Defintely a design flaw that makes misspellings frequent, and even backspacing to fix them very frustrating.  It isn't application specific.  It affects the keyboard.  Who cares whether it is a hardware of software issue?  (I don't have any 3rd party apps on my iPhone 5.)  It's an Apple problem, and Apple needs to fix it!  These devices are far too expensive to be poorly designed and manufactured.  I wouldn't be surprised to see this happen in a $20 device.  There's no excuse for it in an several hundred dollar device!

  • Level 1 Level 1

    You are definitely right. It is 2-3mm around the edges of the screen with no touch screen sensor. And I am coming to believe it is an intended design flaw. I've already gotten 2 iphones (one belonging to my spouse) replaced by apple 3 times, but all got the same problem.


    I've also went to half a dozen retail shops to try out. Found out all iphone 5 and even the new ipod touch 7th gen have the same problem too. And I've also met up with 6 other friends and family members to check on their iphone 5. Guess what?.... all have the same problem.


    And the biggest problem here is, folks I've talked to don't even realised it is a problem!! They had adapted themselves to the keypads. This is sad... now I believe why apple tech support said they have not heard anyone reporting about this problem except me in my country. Because people don't complain, they adapt...

  • vilimor Level 1 Level 1

    Hi guys,
    made video about non responding right row:  - test program is free app tonemap: - that's for iphone 4 resolution but nevertheless...

  • Arthie Level 1 Level 1

    I gor the very same problem, until I try rubbing alcohol, I pour some alcohol on my hands rubbing very good and let to dry, I even grab my Ipodd touch wirh hands still wet with alcohol, and clean it very good display and body make sure the divice is turn off, and viola, typing problems with the "p", "o", "l", "q", and so, gone. Also problems to open aps on the right side of screen are been solve. So keep your hands and display clean free of grease and dirt.

  • IgorOzz Level 1 Level 1

    I'm facing the very same problem too. That is disappointing... anything on the edges of screen of the iPhone5 seem to be unresponsive.

  • vilimor Level 1 Level 1

    Got 5 yesterday from service - they made Restore (maybe DFU) but didn't told what exactly. The problem seems corrected a little, but it persist. After that at home I made restore from Itunes (only phone numbers and gallery) and the situation is like at the beginning: 1-2mm shifted pressure point at the right column. After  that I saw that there's update of IOS - 6.02 and made it. The situation is like after I got it from service - problem is not like at the beginning but is there. Still you must type twice or more to activate column at the right - like sensitivity is different from that at the center and pressure point is shifted now around 0.5-1mm.

    Checked how is without SIM card but no difference.

    Anyone tried app tonemap how is working at him/his screen?

  • burchnumberone Level 1 Level 1



    Good news! I think I just had a phone that was a lemon. My power button recently went out and got it exchanged for a new one from an apple store...


    The "new" phone 5 does not have this typing issue and everything is running flawlessly. The spacebar and all other letters are working just like they are suppose to. Hopefully that helps. Maybe anyone still having this issue can exchange just like I did while the phone is still under warranty. This is NOT normal and you don't have to deal with it.

  • AAndrei Level 1 Level 1

    I have big problems pressing the keyboard keys on the edges and most applications buttons on the edges.


    This is a demo with me trying to press accurately on the letters with a stylus. This is realy annoying.



    Anyone else with such problems?

  • Julia2013 Level 1 Level 1

    This video ( discribes the problem I have. It's very fraustrating.


    What can we do besides returing the phone to Apple and getting the same problem phone?

  • vilimor Level 1 Level 1

    Can you guys make fingernail pressing of keys? Here on 5 I cannot make it, but on Galaxy S3 I can...very strange!

  • vilimor Level 1 Level 1

    anyone tryied update 6.1 to resolve the "P" problem?

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