error 4002 in itunes match do you have a solution?

I was just having this issue and 'updaitng' genius didn't work. What I did was:

1. Turn off iTunes Match.
2. Turn off Genius.
3. Turn on Genius.
4. Turn on iTunes Match.

When I turned on Genius, it actually had a new user agreement that I had to agree to. Don't know what I had to disable it and enable it to see that new user agreement....

Hi,

What do you mean by new user agreement. What was exact message?

Normally if you have turned of match, you will be asked to add this computer again. Al you are doing is re activating your existing match agreement.

Jim

Thanks for that. It worked for me perfectly.

Monkoflight, I did the same thing and it worked like a charm.

Yes - worked for me!

This was what did it. Thank you!

Have iTunes 11.0.2 and OS X 10.8.2 and was having the 4002 Error issue. I turned off iTunes Match which allowed me to then turn off Genius. After doing this I turned on Genius again and then iTunes Match. The error is now gone! Thanks all for your excellents posts.

Updated: After working at first, Error 4002 came back after just turning on and off Genious/iTunes Match. Now I have deleted the cache as mvest20 suggested. The error has now been gone for over 2 weeks. Yeah!

This did the trick! Thanks for posting, Gsleeroy!

Worked for me, Gsleeroy! Thanks for posting!

I believe the error is caused by having too many songs for iTunes Match to hold. I have 30k songs and get this error message constantly even when I'm not doing anything but playing songs through iTunes. It must be constantly trying to add the rest of my songs, but can't. So, it errors.

I've noticed that it can not put into iTunes Match audiobook album and put to books -> audiobooka lubrary atbthe same time. I did it and I had a troubles. 1 audiobook album has been uploaded by iTunes Match and now I can't delete it from iCloud anymore. After deleted the second copy of the same album from audiobooks library, iTunes Match started work correctly.

Sorry for my poor English (I'm from Poland).

Hi,

You need to reduce the number of non itunes purchased to below 25K.

You could create a second blank library and turn on match. This will show you all tracks with icloud status matched, uploaded or purchased. You can delete tracks from the cloud using this second library. When you go back to your main library, those tracks will still be in your library BUT the icloud status will be shown as "Removed". Match will ignore them for subsequent scans.

Once you have deleted those extra track, you should try selecting update itunes match. Once the latest tracks have been added to can manage your library using this method to keep numbers at an acceptable level.

Jim

The most annoying thing about these forums is all the folks saying "ME TOO!!! ME TOO!!!"

Yeah, idiot, we know there's a problem, so you don't need to chime in.

Thankfully, there are folks like Gsleeroy who actually offer SOLUTIONS!

So, thank you, Gsleeroy.