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FaceTime iOS 6 Poor Connection message

I never had any FaceTime issues until I upgraded my iPhone 4S to iOS 6. Now I'm constantly getting the following error message:


"Poor Connection

The video will resume automatically when the connection improves."


I just tested with SpeedTest and I'm getting 19mbps download 2.5mbps upload.


It happens with anyone I FT with iPhone or iPad


Anyone else having this problem?

iPhone 3G, iOS 4.2, iTunes 10.2.2.12 for Windows

Posted on Sep 22, 2012 11:48 AM

Reply
126 replies

Apr 18, 2013 7:18 AM in response to gonsalvr

Same problem here. As I've tested my 5 with my mother's ipad mini(both IOS6), we got this problem. but when I was testing my wife's 4s(IOS5) with my 5, it is fine. and my wife's 4s(IOS5) with my mother's ipad mini, it is fine as well. so I think this problem happens when you are using facetime between two IOS6 devices.

May 22, 2013 7:01 AM in response to dj_views

My guess is still that the IOS 6 clients are routed to a bunch of servers that can handle the wifi and 3g based streams and these machines are suffering under the load, things like running out of streams resources and issues like that. I expect it will get better only if Apple starts charging for this service, more bucks for more server resources are likely then. That's the problem with offering a free useful service to everyone, it gets overloaded fast!

May 27, 2013 12:34 PM in response to SteveTheTechGuy

I was using Facetime intensively on iOS 5 (everyday arround one hour for nearly a year) and was always amazed about the quality in comparison to skype, hangouts or other video services (which I also used intesively in work surroundings). Since iOS 6, independently of being on wifi or on 3g, I get the poor connection message from time to time, actually quite often. Even though this message seems to be new, interestingly it was never necessary on iOS 5 as I never had a problem there.


Apple: Pleeeeeaaaaase fix this issue!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Facetime was one of the killer features of iOS (I was wondering why not promoted better as the competition was far away before iOS 6).


Did this change happen because of the VirnetX lawsuit?

FaceTime iOS 6 Poor Connection message

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