Previous 1 2 3 Next 117 Replies Latest reply: Nov 29, 2013 12:29 AM by Aunty Poll
Daivian825 Level 1 (0 points)

I just purchased my iPhone 5 yesterday and randomly I have been seeing a weird screen glitch that goes horizontally across the screen, has anyone else had this problem? P.s. if you google iPhone 5 screen glitch there is a YouTube video that someone elSE posted with the same problem that I am having.

iPhone 5, iOS 6
  • Daivian825 Level 1 (0 points)

    After looking at a couple of YouTube videos of the same problem it seems to happen when using the keyboard or using the keyboard to access iTunes or input your iTunes password. Is anyone else having this problem? And a reboot does nothing because it goes away on it on after a while or if you just hit cancel. However I have rebooted the phone more than once and this will be the third time it's happened.

  • HDFreak Level 1 (5 points)

    Yeah.. just happened to me, too.  Encouraging that it only seems to happen when putting in Apple ID.  That means it's a software glitch.  Should be easy to clear up. 

  • gmutt26 Level 1 (0 points)

    Yeah found that mine is doing the same thing. Only happens in App Store when putting in apple I'd password. Looks likes line of distortion but as soon as you click a button it goes. Hope it's software and apple fix it quick. Dose anyone think its the screen?

  • gabrielpenfield Level 1 (0 points)

    I had the same problem with mine. After some extensive research on various blogs and calling apple CSR, I remedied this with a fix by allowing my new phone to make a high velocity contact with the hardwood floors of my den. Now I don't have the problem anymore. Hope this helps everyone!

  • gmutt26 Level 1 (0 points)

    Sorry forgot to mention. It dose not do it on the new iPad. I'm running ios6 on it and its fine.

    Anyone think its just an update fix?

  • JamieLee2k Level 1 (0 points)

    Are you having the same issue as me, I have uploaded a video to YouTube


  • gmutt26 Level 1 (0 points)

    Yeah the same but the line on mine is just under the password. Really annoying apple haven't posted anything yet about this. I'm worried its the screen but its happening to alot of people so hopefully an update will fix it

  • tobeychris Level 1 (0 points)

    I am seeing this too. I tried to take a screen capture but that didn't work. I am guessing only external videos can show it, but the video posted above is exactly what I am seeing.

  • Daivian825 Level 1 (0 points)

    While I don't think I'm going to chuck my new phone across the room, I do have an appt at the apple store and if need be they will just have to replace this one.  The KOP store seemed to have plenty yesterday.

  • Daivian825 Level 1 (0 points)

    This is exactly what my phone keeps doing and I am as I said making a trip to the apple store to see if they can fix or replace my phone.  It does sound like it might be a software issue from what I am reading but I just don't know enough about that topic to even attempt any off beat ideas.  I'll let apple fix their product and I'll let you know what happens my appt is for tomorrow.

  • opeka Level 1 (0 points)

    I am having the exact same problem. Happened three times so far. Hard to believe that something like that can be a software issue. Check it out:

  • victim187 Level 1 (0 points)

    Just for grins I tried this out on my 4S running iOS6 and was not able to replicate the issue when typing into the Apple ID password field inside the App Store.

  • opeka Level 1 (0 points)

    @victim187: The problem does not reproduce every time even on my iPhone 5. I tried entering Apple ID password couple dozen times and it doesn't reproduce but definitely happens from time to time. The way the screen starts to flicker it just doesn't "feel" like a software problem. We'll see. I'll give it a bit more time to see what Apple comes back with and if nothing happens I'll take it in for a replacement.

  • acurtis83 Level 1 (0 points)

    I have also had this happen several times....but only when entering my password in the App Store.

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