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iPhone5 issues with WPA2/AES Wifi

I am using a Dual- Band Linksys E2500 router with WPA2 Personal (WPA2/AES) enabled. None of my other apple products (iPhone4S, iPhone4, iPad2 and the New iPad) have had problems connecting to my router. But everything changed when I got my iPhone5.


Basically the iPhone5 is capable to connect to the WPA2-Personal wifi network but after 1-2min starts to drop network packages, hence, I cannot browse any page (not even the router page 192.168.1.1) even though I still have a valid IP and the wifi icon is shown on my top screen.


I pinged the phone from my router diagnostics page and while I can browse the web with the iPhone5, I can see no packages lost. However after 1-2min the iPhone5 cannot open any websites while still connected to the wifi, it starts to show network packages lost.


A workaround that I found was to create a "Guest" network (which is not WPA2-Personal) or even WEP. There are no issues when connecting to these alternate networks.


Can anyone out there confirm this issue?? Is it software or hardware related?? It seems to me there are issues with WPA2-Personal (WPA2/AES)


Thanks in advance,

C

iPhone 5, iOS 6

Posted on Sep 23, 2012 6:50 AM

Reply
544 replies

Dec 20, 2012 9:16 AM in response to Gabbana

Apple Care gave me a solution for my wifi problem. I have a Netgear router with WPA2-PSK [AES] security enabled. I keep loosing my wifi connection with an 2 week old iphone5. Everytime I have to select my network and reenter my password. Huge pain! Same thing happens if I leave the house and come back or if I cycle power.


The Apple tech told me the OS is loosing the profile that automatically recognizes a known network and enters the password for you. The solution was to manually enter my wifi connection. You do this in the settings menu. Rather than choose the network that the phone finds automatically you select "other". You have to put in the name of your router exactly (caps or no caps) and you have to select the type of security....in my case is was WPA2.


So far it's working. I've turned off wifi and turned it back on and cycled power on the phone. Both times in connected automatically. The Apple tech says this workaround seems to work most of time. He told me to be on the lookout for the next OS version for a fix. I currently have 6.0.2


Good luck!

Dec 20, 2012 2:40 PM in response to C4RLOCO

IOS 6.0.2 fixed the problem for me. I have a Linksys WRT54GL router running firmware v4.30.15. I have the router set to WPA2-Personal. My iPhone 5 has never been able to connect to the router successfully, yet my iPhone 4 always worked. IOS 6.0.2 now allows me to connect and utilitize WiFi just fine. I've only tried it for a few minutes, but so far, so good.

Dec 24, 2012 12:50 AM in response to C4RLOCO

iOS 6.0.2 and same issues.. Well it is a bit worse for real. My iPhone 5 MAC address starts with 78:6C but I'm unable to know who is the manufacturer on hw address. Anyway, I think that is a true sowtware bug of iOS 6.X that is related with some kind and type of modems/routers. For a proof, even my iPhone 4 had the same issues, and all began with the development of iOS 6.

Dec 27, 2012 7:59 AM in response to C4RLOCO

my original iphone 5 would connect to my Linksys router when I selected it, but would not retain the connection long and would not automatically find and connect when I returned home. All other Apple devices in my house work just fine. I talked to Applecare and was sent a replacement, which does not work correctly either. I don't know the production information on that one, but my replacement is a generation 7, production week 38, Factory is F1.


My wife bought one just last week and we are having the same issues with it. This iphone is from production week 46, generation 7, factory is C3.


I have all the updated software on both of these. Why can't Apple figure this out or do they not see it as a real issue?

Dec 31, 2012 12:46 AM in response to C4RLOCO

After a 8 weeks waiting time i got my new Iphone 5 2 weeks ago.

Before i was using an Iphone 4s

I upgraded a couple days ago to ios 6.0.2

Since then my phone is useless since Wifi is not working correctly anymore.

Tried to reset network settings ->> no success

Reinstall as a new Iphone --> no success.


So the problem got worse for me with IOS 6.0.2

I hope Apple fixes this problem soon with a new release, since my phone is unusable for me right now

Seriously thinking about changing to another Phone manufacturer after 5 Iphones

Jan 5, 2013 9:34 PM in response to BigZ12

You are absolutly right BigZ12!


I have the same issue with Wifi, disconnects.


After playing with my config on my Cisco access-point, setting-up to TKIP only without AES solve the issue!


On top of that, Pages with iCloud wasn't working since the begining and it start syncing with iCloud as soon as I change my AP settings.


Thanks a lot BigZ12 !

Jan 6, 2013 7:10 PM in response to pjbatten

Recently I have updated my iPhone 5 to iOS 6.0.2 and found that there was wifi connection problem in certain places, like office, copi tiam. But home wifi is ok.
Discovered if the wifi security type was using WPA2, then the connection is intermittent or super slow.
To resolve iPhone 5 6.0.2 wifi connection with WPA2 security type:
- The solution was to manually enter wifi connection
1. Goto Settings
2. Select Wi-Fi
3. Select Other... (instead of automatically select the predefine network)
4. Enter the network name (the Wifi connection name)
5. Select the security WPA2


It works!

iPhone5 issues with WPA2/AES Wifi

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