iPhone5 issues with WPA2/AES Wifi

I would like to report that my Wifi issues with WPA2 networks HAVE BEEN COMPLETELY RESOLVED with 6.0.1

I would like to thank the Apple Engineers for responding to this issue which has been plaguing me no end for weeks.

I just wished that they could have been more willing to give us more info along the way.

But hey, all's well that ends well.

Will be still supporting Apple products after this.

🙂

The update one hundred percent solved my previous Wifi issue whereby i could only connect to TKIP protocol and not WPA2 AES.

So for the past 4 weeks i've been living without wifi connection in my office as i could not downgrade the encryption used by the router.

After today's 6.0.1, my Wifi has been blazingly fast on WPA2 AES and not a single dropped connection at all.

Absolutely amazing update/ fix for my iPhone 5.

Update: 24 hours after applying iOS 6.0.1, my iphone 5 is still connecting to wifi (with WPA2 AES encryption) very well.

(Previously, it will only connect and show 1-2 pages, after which it starts hanging)

No dropped connections, no paused loading pages, Apple Store works perfectly.

This update ROCKS.

@Morty This thread is about a very specific problem the iPhone 5 had with WPA2/AES encryption. This issue was fixed in 6.0.1.

Since you are experiencing general WiFi issues, you should be posting in an appropreate thread if you expect help.

Out of curiosity, have you tried your phone with other WiFi routers, or even public routers at places like Starbucks?

6.0.1 did nothing to fix the AES issue , at least with my iphone 5. it still drops packets and the 4s next to it doesn't .

iphone is on top of the router, so no rf intereference is possible

switching to wpa/tkip fixes the issue.

I was having the exact same issues with the except same set up (other than I had a 4S). I went in and changed the wireless encryption to TKIP from AES, and it works fine now. Give that a whirl and hopefully that fixes it.

Apple Care gave me a solution for my wifi problem. I have a Netgear router with WPA2-PSK [AES] security enabled. I keep loosing my wifi connection with an 2 week old iphone5. Everytime I have to select my network and reenter my password. Huge pain! Same thing happens if I leave the house and come back or if I cycle power.

The Apple tech told me the OS is loosing the profile that automatically recognizes a known network and enters the password for you. The solution was to manually enter my wifi connection. You do this in the settings menu. Rather than choose the network that the phone finds automatically you select "other". You have to put in the name of your router exactly (caps or no caps) and you have to select the type of security....in my case is was WPA2.

So far it's working. I've turned off wifi and turned it back on and cycled power on the phone. Both times in connected automatically. The Apple tech says this workaround seems to work most of time. He told me to be on the lookout for the next OS version for a fix. I currently have 6.0.2

Good luck!

It's not just a hardware issue: it's a hardware-software (iOS6.x) conflict. We have 3 iPOD/iPADs running iOS5.x that work fine with AES, but both iPhone4 and iPAD retina using iOS6.1 do not STAY connected with AES, but do fine with TKIP.

The iPhone worked fine with iOS5.0 and only had problems with the switch to iOS6.

It's much simpler for all involved, customers and Apple, to fix iOS6 than replace hardware, obviously. I'll bet they're working on it...

UPDATE: Talking to Apple re this issue:

Hi all,

First of all, thank you for the advice on the AES issue. I have been losing connection since my upgrade to iOS7 and the iPad2s that suffered this have almost been thrown through a window. Changing encryption from WPA with AES to WPA to TKIP works for me perfectly.

APPLE: I have spoken to Apple Support Europe about this, and the advisor was brilliant. Whilst he has not come across this particular fix, he is happy that it can be re-created and will send the details up the chain. He said that Apple engineers DO read through the forums and a lot of the iOS fixes are based on what is seen on the forums - so DONT lose hope. Apple do listen, even if they are really bad at letting us - their customers - know that they are listening.

It will be interesting to see how long this takes to become a fix.

I changed the encryption from AES to TKIP and I am finally connected. Fully this time with data transmitting. This was really helpful. Also changed the channel from Auto to a set channel 6. This has been a nightmare before this resolution. Used up all my cellular data. I'm fine now! Thanks again! :-)

I was having same problem with my iPhone 5. The problem was the AES encryption, so I changed the security settings on my router to

WPA/WPA2-PSK (TKIP/AES)

and I was then able to connect.

Long thread, not sure if it's been mentioned, but I hope it will help anyone else who is having the same trouble.

Best regards,

Drachen

Dear Frank,

resetting the network settings totally solved the issue. The signal strenght changed from one to three bars immediately.

Thank you🙂

After updating to 6.0.2 and reseting the network settings, it does seem to be fixed.

my ip5 is no longer loosing packets when connected to a WPA2 / AES cypher wifi network.

hurray for apple.😁

Good afternoon all, rang apple support and after going through all the different things to do, confirmed it was a hardware issue. Will exchange from store I purchases tomorrow. Hope all goes well for everyone.

One has to wonder how it came to pass that, on top of the new Apple Maps fiasco, a problem with connecting via Wi-Fi came to be present in Apple's latest iPhone. There are now almost 20 pages here: https://discussions.apple.com/thread/4322714?start=255&tstart=0 of loyal iPhone users expressing their frustration with being unable to easily connect via Wi-Fi, often to Apple made routers.

My sense is that this is a software issue, as it's hard to believe that so many users ended up with defective phones. That's good news because it means that Apple should be able to fix it once they acknowledge that the problem exists and is serious.

Until then, iPhone 5 users may have to either do without WI-Fi, or reconfigure their router to a less secure setting. Obviously not an option when in other Wi-Fi networks.

This never would have happened had Steve Jobs still been alive... sigh...