Temp fix for iOS 6 not pushing Exchange mail

Well this is an instance where I wished I was wrong. We all must wait for 6.1 and hope it really is the fix as the notes suggest. Anyone have any good information on when 6.1 will be released?

I have been running iOS 6.1 (beta 4) for the past few days, and my Exchange email push has been working perfectly! Fix is confirmed!

Can you confirm that this bug also affects the cellular iPad using 6.0.1?

Been tearing my hair out trying to get push email to work for more than 10 minutes at a time.

I've tried everything from removing /adding accounts to reset and wipe.

Really disappointing.

I've turned off cellular and used WiFi only but no joy.

I'll add to the positive vibe for 6.1 b4. No problem with ActiveSync push since I installed it on my Verizon iPhone 5, moving between WiFi, LTE, and 3G.

Called Apple support today using the 90 day "free" service for iPad 4 cellular with this problem.

Not a good experience.

Told at one point to just set email to fetch every 15 minutes! 😮

Told also to factory restore device (iPad 4) which I did.

Told also that I would be emailed information on how to factory reset and backup the device. I was not sent the information. Rather I was sent a case open and case closed link in an email.

Hasn't helped although it is now working very intermittently - for 8 hours - whereas previously it was hardly working at all.

When I send test emails both an iPod and Android phone pick up the emails instantly - the cellular iPad 4 iOS 6.0.1 may or may not pick them up within 10 to 20 minutes.

Can anyone confirm whether or not this problem only happens once a wifi signal has been left? Does it only appear once a cellular signal is used or is it pretty much constant?

This is really shoddy service and a very poor quality product.

On 6.1 b4 and push worked well for around 3 days - it hasn't been working at all today. So it's a 'no' from my end

Are you using iphone5? Corporate exchange environment? Need more info to evaluate your experience.

I just bought an iPhone 5 on New Year's Eve from Verizon. I missed a bunch of after hours support emails this morning because of this.

We use exchange 2007

The emails show up as soon as I open the inbox of the account.

They best get this fixed soon. I can't miss these important emails.

Very strange. Just turned off pass code and email is flowing again. I know this isn't an option for most enterprise people - so hopefully Apple gets this fixed soon.

Craig. You speak too soon. Give it 5 days or so. Changes to the phone such as rebooting or pass code lock cause a temp fix. Not permanent. Need to wait for apple to fix with ios update. Trust me.

As soon as push fails I'll be sure to let you know. But nothing at all (reboot, reset network settings, remove and add exchange account, etc) allowed push emails to work until I removed the pass code. All I can do is tell users of my experience which for the time being is allowing me to get push notifications with my email.

I don't think it is a replacement for Apple figuring this out.

iPhone 5,2 - iOS 6.1 beta 4 -work email uses Exchange 2007. All settings set to push etc.

I can report that it started working again after reseting and setting up my device as new - but the problem's returned again today.

I have an iPad 2 on iOS6 and exchange push email work's fine on that.

Strangely enough google's new 'Gmail' app pushes email perfectly fine on my iPhone 5. I set my iPhone aside and sent a test mail to my work address and i didn't get the notification in on my iPhone - but instantly got it on my iPad. Around 30 minutes later i sent one to my Gmail address and got the pushed notification instantly on my iPhone. Around a minute later,while the lock screen was still on, i received a notification of the email that i sent to my work exchange account 30 minutes ago.

Here's hoping they permanently resolve this in the full 6.1 release.

Just spoke with support. They are now saying they are well aware of the problem and it will be fixed with the new release. "Should be before the end of the month".

Best news I have heard all day.

😮

Right as I was reading this, my "senior advisor" from my open Apple case called me. I was hoping to hear the same thing, but he told me, "The engineers have said that they have identified the issue." That was it. WhenI pushed him on what that means, he said he didn't know. I asked if that means that they are fixing the issue that they identified he said he didn't know. When I pushed him further (as what he told me doesn't help me one bit), he finally said that it was related to "Exchange Active Sync."

Again, he could not tell me anything more, and my case is still open, despite the engineers telling him they have identified the issue.

Sigh.

I hope your support rep was right, Steve!