Level 1

13 points

Categorizing iPhone 5 WiFi issues

I have noticed a lot of people responding to my original post and several other posts about WiFi connectivity issues but only about 1 in 3 are describing the situation I'm experiencing or the main topic situation. There seems to be a great number of inconsistencies regarding what problems users are experiencing so I'd like to try to get the problems categorized. Here is what I've seen from users so far:

Iphone 5 connects to WiFi networks just fine but in WPA (any kind) or WEP networks there is no transmition of data or data drops after 30 seconds to 2 hours of regular use. turning off cellular data, WiFi, or flashing airplane mode on/off will regain data momentarily but same issue occurs. Unsecured networks transmit data just fine. Only solid solution I've seen is a phone replacement. (This is the issue I'm experiencing)
iPhone 5 forgets the network it is connected to and the login information needs to be re-entered.
iPhone 5 is experiencing extremely slow network speeds while using WiFi connections.
iPhone 5 disables WiFi upon going to sleep mode.
iPhone 5 is unable to connect to any WiFi network.
iOS 6 WiFi is disabled
iOS6 redirects to a login page when attempting to connect to the internet.(This was determined to be a problem on Apple's end and should be corrected.) http://www.bgr.com/2012/09/19/ios-6-wifi-problem-iphone-ipad-cant-connect/
iPhone 5 is unable to detect the wireless network unless it is nearly on top of the router. Anything further than about 6 feet away will not detect the WiFi signal.
iPhone 5 is confusing wireless data transferred as cellular data

Has anyone else seen any other issues or problems I haven't noted related to wireless connectivity issues?

iPhone, iOS 6

Posted on Sep 24, 2012 11:52 AM

40 replies

Feb 28, 2013 1:12 AM in response to Nilotec

I am having same problem since i did latest update is there a fix for this

Feb 28, 2013 12:06 PM in response to Nilotec

Is there a Apple fix coming out ?

Mar 17, 2013 9:35 AM in response to HansVandamme

I'm having a problem connecting to my home network as well. I did all of the forementioned remedies, and none worked for me.

My cousin did a resetting in the broadcasting channel, etc. He asked for my WiFi Address found in the ABOUT. It then, worked perfectly for me!

yukon9

Level 1

0 points

Mar 17, 2013 9:52 AM in response to everydayhero

could you tell us how your cousin did?

jdi5

Level 1

0 points

Mar 27, 2013 7:00 PM in response to Nilotec

i had the same issue "can't connect to network" found this link and it worked for me.

http://forum.radioshack.wdsserve.com/t5/Mobile-Product-Support/Unable-to-connect -to-WiFi-on-iPhone-5-or-iOS-6-WiFi-FIX/m-p/42292

A quick fix on how to get WiFi working:

-Settings app

-Wi-Fi

-Blue icon next to the network you’re connecting to

-Scroll to the bottom HTTP Proxy to Auto

-Enter the URL [ http://www.apple.com/library/test/success.html ]

When an Apple iOS device (iPhone, iPad, iPod) connects to a WiFi network, the first thing it does is make a request to the URLhttp://www.apple.com/library/test/success.html.

The purpose of this request is to discover if there is a “captive portal” in the way. A captive portal is when, after connecting to the WiFi, any web request you makes gets redirected to a login/ToS page.

May 20, 2013 3:43 AM in response to Nilotec

I've got problems with this as well.. can't connect to any networks, "unable to join"...
At home, I've tried WPA2 PSK TKIP and/or WPA2 PSK AES but unable to join.. did get to join last night after I did a total restore of the iphone 5 and put the backup in.. but this morning, nope.. can't join with no securety either...

got 2 routers at home (one router and one AP), and unable to join both of them.. can't join any networks..

when it worked (back when I just got the phone) I had slow speeds, my old 4gs/3gs is faster..

I'm running 6.1.4 now..

aslo tested this, with out any help: http://www.apple.com/library/test/success.html

so, tips? Should I send it to apple and ask for a new one? Need a phone that can connect to wifi...

wacilee

Level 1

0 points

May 20, 2013 10:28 AM in response to infinitymail

Hi, I met the same problem today. But my iphone 5 had worked well for 8months before today. I have tried everything as you know and it did not work yet. I am so angry to hit the stupid phone without doing anything else. But what surprises me is that it works now.😁

Jun 14, 2013 9:31 PM in response to Nilotec

Hi,

I too had a similar issue for no apparent reason. I found by rebooting both the phone & my modem it fixed the issue.🙂

jowanale

Level 1

0 points

Jul 14, 2013 6:16 AM in response to Kyryl Lakishyk

wow- I just read this! I only went into Settings last night and logged into the Iphone facebook app and today? Guess what -not connecting to Wifi... read this! Quickly logged out of Facebook in the settings. And wifi comes back on!! weird.....

stacy97

Level 1

0 points

Aug 19, 2013 2:51 PM in response to Nilotec

so I have been having same problem. It is my daughter's phone and I think it was working it is only 2 1/2 months old. I went to Apple store and they gave me New phone. It connected in apple store, and other places even in Cable Hot spots, Now at home will only connect when in same room as router, however 4S connects all over house.

I added the URL, no change, I rebooted phone no connection still.

Anything else?

I only got her IPHONE 5 because I thought it would be better and not cause problems. Also now it has been around awhile.

Also, it usually doesn't even bring network up to select.

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Categorizing iPhone 5 WiFi issues