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iPhone 5 time and date issues

So, I activated my vzw iPhone5 Saturday. Very much enjoying it. Woke up yesterday and was very confused because my phone thought it was 8/26/12 and 30 minutes later than the actual time. I reset network settings and it self resolved...until this morning. I woke up and looked at my phone and had a melt down because my alarm never went off. I hurriedly got ready and looked at the microwave as I ran out, and it was 30 minutes earlier than my iPhone said.

My iPhone apparently is doing something weird and reverting to 8/26/12 + 30 minutes while I (and it) sleep. It throws off iMessage and I'm sure the rest of the date/time dependent apps, so I've turned off the automatic time setting for now, and its fine now (so far lol). But I would like to know what the real issue is if possible!?! Is it my phone? VZW? Does it matter?


Thanks in advance :0)

iPhone 5, iOS 6

Posted on Sep 24, 2012 12:22 PM

Reply
742 replies

Oct 5, 2012 2:26 PM in response to kf4usq

It is also happening in Oregon, and only commenced after the update to Verizon carrier version 13.1. It makes many features of my phone unusable. Calandar jumps backwards a day, hours jump backward six hours without warning. I get error messages that say a message cannot be delivered until my date and time error is corrected. Some messages are permanently lost. Reminders fail. Alarms are worthless. This should be fixed yesterday (the date my phone has twice showed today). APPLE? VERIZON? Are you there?

Oct 5, 2012 3:47 PM in response to Seedeeuu

Update: I called Verizon. They suggested it might be a fluke that occurred when the new carrier version Verizon 13.1 downloaded to my Iphone5. Did a warm reset and download/install and will check with me tomorrow night to see if I had any more of my daily date and tirme errors. The Tech was very helpful and tested carefully with me after the reinstall. Now, we will see.

Oct 5, 2012 4:48 PM in response to tokenblakguy

I have the same problem as everyone else. White 16g Verizon iphone 5.

My time is fine until around 12pm everyday then it's just stays the same time all day.

I'm not going to restore again as this is my second iphone in 10 days. Even after using icloud to restore my settings still have to be manually fixed which takes a lot of time. I guess I'll start wearing a watch again.

Oct 5, 2012 8:04 PM in response to Hyperyellow

I spoke with a buddy of mine who works at an Apple store and he informed me that literally HUNDREDS of people have come into his store complaining about this problem... All VZW subscribers. We have 3 Apple stores locally and the one he works at is the smallest... If his store is seeing hundreds of complaints I refuse to believe anyone in Apple or VZW customer service is unaware of this issue. Keep prodding them for answers and insisting on a fix... With this many people having this problem why isn't the issue more talked about on the web... Why haven't tech reviewers written articles about it.

Oct 5, 2012 9:27 PM in response to Hyperyellow

Update from Oregon...called AppleCare on Thursday. They were aware of the problem and suggested I get a replacement phone (based on this problem and some other issues).


Got one at the apple store that afternoon. The guy at the Genius Bar said only one other person has come in about the problem. Ironically, HIS phone was doing it too, though he wasn't concerned. He said it was an issue of the phone loosing connection with the cell tower and the internal clock getting confused.


I haven't had the problem occur yet on the new phone. I have Auto Update Time Zone turned off in Date and Time, Setting Time Zone off in Privacy /Location Services/System Services, and Time Zone Support turned off for all of my email based calendars. I'm cautiously optimistic.

iPhone 5 time and date issues

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