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iPhone 5 time and date issues

So, I activated my vzw iPhone5 Saturday. Very much enjoying it. Woke up yesterday and was very confused because my phone thought it was 8/26/12 and 30 minutes later than the actual time. I reset network settings and it self resolved...until this morning. I woke up and looked at my phone and had a melt down because my alarm never went off. I hurriedly got ready and looked at the microwave as I ran out, and it was 30 minutes earlier than my iPhone said.

My iPhone apparently is doing something weird and reverting to 8/26/12 + 30 minutes while I (and it) sleep. It throws off iMessage and I'm sure the rest of the date/time dependent apps, so I've turned off the automatic time setting for now, and its fine now (so far lol). But I would like to know what the real issue is if possible!?! Is it my phone? VZW? Does it matter?


Thanks in advance :0)

iPhone 5, iOS 6

Posted on Sep 24, 2012 12:22 PM

Reply
742 replies

Oct 3, 2012 6:58 PM in response to Garrett Murray

Garrett,

Sorry to hear that, but it was what I was expecting. When it worked for me for those 14 hours or so, once it went back to the incorrect time, iMessage and all the other apps were not working properly again. Glad to read that you have been sent to the next level in escalation. I've got an iOS Senior Tech working on my issue now and he's sent all my info on. I've been keeping anecdotal evidence about everything I can think of in hopes that it will facilitate finding the problem. We're all in this boat together until Apple figures it out. I gave up trying to prevent the time shift days ago and there was a certain liberation to just accepting that it was going to mess up eventually throughout the day. I'm resolved to wait now.

Oct 3, 2012 7:32 PM in response to Hyperyellow

I'm one of what appears to be two SPRINT users with this issue. It has happened several times to me - but I never noticed a date change (but I'm sure it has). Time varies but is usually several hours off in advance of current. Today it has happened three times. Neither time was I connected to wifi. LTE - is hard to determine as at work, I must be on the border thus I bounce back and forth and once I was driving and hard to determine when the time fiasco changed.

Each time for me a simple re-boot fixed the problem...uhhh temporarily fixed the problem. This doesn't happen every day. It has never happened as of now anyways while on the charger.

I do hope a fix is upcoming, as of now I have not encountered a major problem, but I do fear the regularity of this problem will escalate.

Oct 3, 2012 7:34 PM in response to SHolder

SHolder wrote:


I'm one of what appears to be two SPRINT users with this issue. It has happened several times to me - but I never noticed a date change (but I'm sure it has). Time varies but is usually several hours off in advance of current. Today it has happened three times. Neither time was I connected to wifi. LTE - is hard to determine as at work, I must be on the border thus I bounce back and forth and once I was driving and hard to determine when the time fiasco changed.

Each time for me a simple re-boot fixed the problem...uhhh temporarily fixed the problem. This doesn't happen every day. It has never happened as of now anyways while on the charger.

I do hope a fix is upcoming, as of now I have not encountered a major problem, but I do fear the regularity of this problem will escalate.


Sprint user--interesting! First time I've heard about it. That actually gives me a little bit of hope, because it might mean it is not in fact a Verizon problem but an iPhone 5 problem. But who knows at this point.


When this issue happens to you, does it break iMessage, FaceTime and APN?

Oct 3, 2012 9:23 PM in response to Hyperyellow

Happening to me too, but only twice so far. Once on LTE overnight while charging- date, time and year were wrong. Rebooting didn't fix it, but resolved itself shortly thereafter. Second time was off the charger and happened sometime during a drive when I went back and forth between LTE and 3G- just date and time were wrong this time and rebooting did fix it. 16gb black 5 on VZW. First happened on Oct 1 and then again today. Will call Apple and VZW and report back if I learn anything different.

Oct 3, 2012 10:35 PM in response to Sam1984

More people posting good but that doesn't fix the problem. Sorry guys I'm just disappointed that I have givin up on trying to find a solution to stop it. I've sent an email to cnet.com to see if they can dig in a story. 2 things I'm noticing that might help. When my date and time is incorrect toggle off and on airplane mode. It will fix the time. Someone post earlier and it did work but doesn't stop it from doing it again. Also it seems like there is a second clock. My date changes. Sept 9 next day sept 11 then 12, 13. I bet when I wake up it will turn 14. I had my alarm set to 6am this morning and I woke up at 230am! Why because my phone had the wrong time. Gah! This is frustrating.

Oct 4, 2012 12:42 AM in response to jayR02

@Jay


It is frustrating but I keep posting any bit of info I find in the hopes that the collective knowledge on this forum may spark some ideas leading to a fix. It helps me to know that there are other people having the same issue and that they are calling Apple/VZW and raising awareness about the issue to have these companies work out a fix.

Oct 4, 2012 5:54 AM in response to Pancake Bill

This is driving me crazy!! This is my alarm clock and time keeps shifting and the dates change so my alarm does not go off!!! Obviously I have switched to another source to wake me up but I have apps that use a countdown to remind me of things. Of course everything g gets thrown off when this happens. Apple needs to fix this as I am a Verizon customer but I doubt it has to do with the carriers as apple uses their own time servers. Very disappointed.

Oct 4, 2012 8:03 AM in response to Hyperyellow

I too have this same issue on Verizon. My wife and I both upgraded from iPhone 4 -> iPhone 5's last week and have both been experiencing the same date/time and iMessage/FaceTime issues since. The date/time on my wife's phone can actually be off more than 8 hours on occasion while mine might drift 2-4 minutes here at home. She commutes 30 miles one-way to work while I work from home so moving from tower to tower might help explain why the time drifts so much more on her phone than it does on mine.


The last time my phone had an issue was yesterday morning when my alarm went off at the correct time of 6:15am. I turned the alarm off and set the phone down to watch the news. It strangely went off again 4 minutes later. The phone again thought it was 6:15am when in reality it was 6:19. Switching to Airplane mode and back corrected the time. Haven't had the problem (that I've noticed) since.


My old iPhone 4's are still in service with my kids and they never see these issues.

Oct 4, 2012 8:27 AM in response to Hyperyellow

I updated all three of my iPhone 5s and I still have the issue after I checked my data usage from last night. All the three phones were at home all night connected to WIFI and they show high amounts of data usage. I also have an iPhone 4 connected to WiFi and it does the same thing. My son was watching NETFLIX on his phone Sunday with his iPhone 4 while connected to Wifi and it used a ton of data. This is not just an iPhone 5 issue. I just hope Verizon doesn't ding us when we go over.

iPhone 5 time and date issues

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