iPhone 5 time and date issues

Having the same issues in Honolulu.

Verizon, 32GB iPhone 5.

Time & date seem to change between leaving work and reaching home (but prior to charging).

Time changes have been variable.

Yesterday was minus two weeks and 8.5 hours, before that was minus 12.5 hours.

I have been having issues connecting to itunes & found it seems to be a time date issue with ios6 - resolved by setting date forward one year & then back. This issue was also affecting iphone 4s on ios 6.

@Kiahuna,

That is interesting... I am on Oahu as well and both my wife's and my phone are consitantly 14 days 18 hours 48 minutes and 19 seconds off. I assumed I was getting the time from something because it moves through time at a regular pace. I am in Lanikai, a known VZW trouble area, when it happens most but it has also happened to me in town. I was starting to suspect it had something to do with poor signal strength

Pancake Bill wrote:

I have tried this adjustment before and it did seem like - initially - it worked for an extended period of time. Maybe even 14 hours, but then it messed up despite all that being toggled off. Good luck, but I wouldn't put much hope in it.

Interesting. So you're saying for 14 hours the time/date worked, but then the time/date reset to an incorrect value, or did it also break iMessage/Facetime/APN?

@rocky

I'm having the problem in Olomana - so we could be dealing with the same tower(s).

I haven't been as precise as you in noting the differences, but they have been oddly random.

The first time it happened I was at work (central NC between the Triad and Triangle) and this past weekend I went to visit family close to the VA border and it happened there.

It's happening in Honolulu too.

I am in Eastern North Carolina and I have been experiencing the same problem. I have an iPhone 5 with Verizon. My phone will sporadically fall 10 minutes behind. While I am not 100% sure, it does seem to happen when I move between 3G and LTE. I purchased the phone Sept. 21st, but I did not notice a problem until Oct 2nd.

In order to correct the issue I go to Settings>General>Date & Time and turn off/then turn back on the 'Set automatically' switch. Once I back out of the screen the clock will reset to the correct time. The correction my last a couple of hours or half a day.

I called Apple support (800) MY-IPHONE (800-694-7466) and they told me to temporary turn off "Set Automatically" and also call *228 to set time zone. I tried calling *228 and it said, "This number is not allowed". They said it would be escalated.

Everyone call Apple support and make this more known to them!

I'm not sure if this makes any difference, but I paid full price for my phones. I'm sure VZW isn't messing with me because I wanted to keep my unlimited data plan. . . or are they!

I got an email back from the iOS Senior Advisor I've been talking to and he indicated that the technicians at Apple are now going to be speaking with Verizon about this issue since it is a problem, apparently, only with VZW customers. So that's at least good news. Hopefully the ghost in the machine can be worked out.

@ceslar

Apparently doing a *228 update is not needed and will ruin the sim card on an LTE phone and that is why its disabled.

From VZW customer service...

"Our 4G devices no longer support the *228 option. All updates are OTA (over the air) thru the sim card. We do recommend periodically shutting off your phone and pulling the sim card. This will also refresh your device as well as the Network. If you feel that you aren't receiving coverage, the iPhone allows you to reset Network settings. This will assist you phone in located the nearest Verizon "network" tower. You are able to do this by the following steps: settings, general, reset, reset network settings."

https://community.verizonwireless.com/thread/783735

@Rockyrikoko

Good thing they disabled *228!

So I imaged you already tried the procudure recommended by Verizon and it doesn't work.

I just ran through the steps recommended by VZW customer service in my previous comment (settings, general, reset, reset network settings) and when the phone turned back on after the reset the date/time was off but after it aquired the tower and reestablished a connection it corrected itself.

I wonder if the phone has an internal clock that is off and when the signal isnt telling the phone the proper date/time it defaults to the internal clock. If that is true than it also self corrects the adjustments that are made in manual mode.

Can anyone verify this?

@Celsar,

No, I hadn't tried it until just now. I was intrigued by your post and did some research to see what the problem was and posted my findings.

Also, I think ruining the sim card would just be a minor annoyance... When I replaced the sim cards I was told they are so inexpensive they dont even have a code to enter in the system for handing them out. You just have to have VZW activate the new ones... It took about 5 min per phone and I was on my way

So my big Apple store "fix" of reinstalling the firmware and the location didn't work. Was running errands and the time is now off by 1 hour 13 minutes (says 4:22 when it is 5:35).

Pancake Bill wrote:

I have tried this adjustment before and it did seem like - initially - it worked for an extended period of time. Maybe even 14 hours, but then it messed up despite all that being toggled off. Good luck, but I wouldn't put much hope in it.

Sadly, you're correct. After about 16 hours, the problem is back. Called Apple again, escalated it to their higher engineering group, won't hear back for 2 days.