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iPhone 5 bad call voice quality

Got the new iPhone 5 and have bad phone call quality. The recipient of the call seems to be able to hear me ok, but their voice either isn't there or drops out or sounds grainy like when you have bad cell reception. Many times, the calls have just not connected. I know that that my cell reception and the recipients cell reception were excellent. This has occured when calling other cell phones, land lines, and toll free numbers. Anyone else having this issue? Have an appointment at Apple tomorrow morning to see what they think.

iPhone 5, iOS 6

Posted on Sep 24, 2012 4:54 PM

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931 replies

Sep 26, 2012 4:42 PM in response to joos8123

Hi iam having the exact same problem but in germany with T-mobile. Never had this kind of a problem with any of my old iphones . Original / 3G / 4... Its getting really frustrating. In some german forums you are hearing about this more often right now. Hope there will be a solution since it called i PHONE and a phone is there for calling...



In my opionion this problem is software related since carrier service is pretty much ok !

Sep 26, 2012 5:13 PM in response to funk daddy

it could have something todo with wifi/lte bandwidth but its just a guess. I think more people have that than you think ! There are still tons of phones shipping right now so we will see.



BTW: was at our locas apple store today to get an iphone for my girlfriend...showed that problem to the guy , he put out his 5 out of the pocket and said he knows but they dont know why but i could arrange a meeting a genious bar...probably gonna do that if their wont we news

Sep 26, 2012 5:33 PM in response to benfromholyhead

Seems to be pretty much all of the time. I rarely have full bars which is also odd. I'm in the San Francisco Bay Area, in which Verizon is supposed to be great. I have one bar in my house, so Verizon is sending me a network extender (femtocell) which will definitely help with signal. Maybe it will help with voice quality as well.


It's all so odd, because all of the reviews laud the iphone with claims of superb voice quality (better than previous iphones or Android devices). Not so much in my case. Would be fantastic if it's a fixable software issue (probably too much to hope for). At best it might be a limited hardware issue, at worst a design issue.


Anyone know if the iPhone5 will support VoLTE?

iPhone 5 bad call voice quality

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