Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV photostream "unable to sign in"??

Just purchased and installed Apple TV today but when I try to launch Photostream, I keep getting the same error message


" Unable to sign in The icloud Terms of Service have changed. For more information, go to http://www.apple.com/support/icloud/."

which would be fine if it allowed me to read AND accept the terms and conditions. I've gone to the Terms of Service page, but there is no way to acknowledge and accept.


I've check my Login and password several times

I've restarted the Apple TV

It has the latest update

I've signed in and out of iCoud on several devices without incident, and none of them mention anything of terms of sevice change


iCloud works just fine on my iphone,ipads,and macbook pro.


I've noticed this in a few other posts, but have yet to see a satifactory answer or solution.


Any help out there?

Posted on Sep 24, 2012 4:54 PM

Reply
167 replies

Dec 5, 2012 8:05 AM in response to Loftee

The Loftee solution of Oct. 17th did the trick for me.


Visit an Apple Store and find a Mac with OS X v10.8.2:

  1. Choose Apple () > System Preferences.
  2. Choose View > iCloud.
  3. sign in to iCloud with the Apple ID that you use on your Apple TV
  4. After a moment, the latest iCloud Terms & Conditions should load.
  5. Read the iCloud Terms & Conditions, then select the checkbox for "I have read and agree to the iCloud Terms of Service".
  6. Click Continue.

And for security reasons afterwards 7.: change your Apple ID password afterwards on one of your own computers/tablets/phones

Dec 26, 2012 3:15 PM in response to PaulD70

This is a reply to all that are having this current problem. I confirm that the only way to get the photostream working on the 3rd gen Apple TV is to unplug your ethernet cables and run on wi-fi connections. For those who have managed to get the T&C's trick to work, well done and you are lucky as I spent an absolute age trying to get this to work/happen. I gave up and unplugged the ethernet cable and setup wifi. Hey Presto it worked. For those who report a slower setup in wi-fi I am curious what hardware you have including broadband speeds.


I live in the UK and I have 30mb cable broadband going through a Virgin Media hub. I actually find my wi-fi to give me better streaming than the ethernet connection. Strange really.

Jan 1, 2013 6:31 PM in response to Synist

Got photostream to work again on my Apple TV (5.1.1). This is another ethernet vs. wifi problem. It will only allow me to login to a photo stream over the wifi.


Hope this gets fixed with the next 5.1.X update. I don't want to have to switch to wifi to get new pics on my screen saver. I prefer to have ethernet plugged in for fast streaming from itunes on my computer.

Oct 9, 2013 10:37 AM in response to Synist

Also have this problem accessing my photo stream from my Appte-TV. It's unbelievably untalented of Apple to let this happen. I only bought Apple gadgets because it (used to) "just work", because of that I accepted proprietary lock-ins and limited functionality. But the "just work" paradigm is not true anymore.

Cannot access my photo stream from Apple-TV, Safari on iPad crashes frequently, functionality of iTunes is just a joke,...


Seems like it's time to move on.


Bye!


/AÖ

Sep 22, 2014 2:57 AM in response to Synist

I Was having the same problem since I updated the software!

i I simply ( after many try outs) signed out from I cloud ( on Apple TV) and signed in again, same password and account.

after that, I got, invalid password, so I re - entered it again, then it showed me the terms of agreement, clicked on agree, wooooohooo I have my pictures back!!!!!

it was fast and simple.

I Hope it works for you.

Apple TV photostream "unable to sign in"??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.