Apple TV photostream "unable to sign in"??

Just purchased and installed Apple TV today but when I try to launch Photostream, I keep getting the same error message


" Unable to sign in The icloud Terms of Service have changed. For more information, go to http://www.apple.com/support/icloud/."

which would be fine if it allowed me to read AND accept the terms and conditions. I've gone to the Terms of Service page, but there is no way to acknowledge and accept.


I've check my Login and password several times

I've restarted the Apple TV

It has the latest update

I've signed in and out of iCoud on several devices without incident, and none of them mention anything of terms of sevice change


iCloud works just fine on my iphone,ipads,and macbook pro.


I've noticed this in a few other posts, but have yet to see a satifactory answer or solution.


Any help out there?

Posted on Sep 24, 2012 4:54 PM

Reply
167 replies

Oct 2, 2012 7:05 PM in response to Synist

I am on a windows 7 machine and just fixed the problem by doing this:


-update iCloud control panel from v1.1 to v2.0 (2.0 was released 9/12/12)

-sign in again after reboot, you will be asked to accept terms and conditions

-go login to photostream on your apple TV


in other words, updating the iCloud control panel triggered the new T&Cs.


good luck.

Oct 2, 2012 8:05 PM in response to davidbatesuk

David,


Someone further on in this forum suggested that all you have to do is update to the most recent version of the iCloud control panel. See: https://discussions.apple.com/thread/4348939?answerId=19869646022#19869646022


It's just a matter of getting one of your devices to prompt you with the updated terms of service. See my earlier link: https://discussions.apple.com/thread/4369968?answerId=19855327022#19855327022&ac_cid=sa123456#19855327 for more ideas on workarounds.


Josh

Oct 4, 2012 3:42 AM in response to Joshua Braun

Updating the iCloud Control Panel didn't work for me. I think this may have been because I updated the iCloud Control Panel before updating my Apple TV.


Once I'd upgraded the Control Panel, no amount of uninstalling and reinstalling seemed to prompt me to accept new Terms of Service.


It seems I was only saved by the fact I had an iPhone that hadn't been updated to IOS6. It was this that finally prompted me with the new Terms of Service.

Oct 4, 2012 9:43 AM in response to Synist

https://discussions.apple.com/thread/4369968?answerId=19886391022#19886391022

Try the above link it solved my problem by changing the country form store to another one and reverted back to the original country, go to the iCloud it will show the TOS agree and viola it worked on photo stream, the only thing apple must do the fix not the community which we list hours and days effort to fix this.

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Apple TV photostream "unable to sign in"??

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