Apple TV photostream "unable to sign in"??

Just purchased and installed Apple TV today but when I try to launch Photostream, I keep getting the same error message


" Unable to sign in The icloud Terms of Service have changed. For more information, go to http://www.apple.com/support/icloud/."

which would be fine if it allowed me to read AND accept the terms and conditions. I've gone to the Terms of Service page, but there is no way to acknowledge and accept.


I've check my Login and password several times

I've restarted the Apple TV

It has the latest update

I've signed in and out of iCoud on several devices without incident, and none of them mention anything of terms of sevice change


iCloud works just fine on my iphone,ipads,and macbook pro.


I've noticed this in a few other posts, but have yet to see a satifactory answer or solution.


Any help out there?

Posted on Sep 24, 2012 4:54 PM

Reply
167 replies

Oct 4, 2012 8:11 PM in response to Synist

This is one of the weirdest glitches ever. Have ATV3, on LAN. Before latest software, photo stream fine. Tried as others suggested changing country on my iPad 2. When I press change country, screen does not load. No country list to choose from. Tried changing on iTunes. Allowed me to do so. Did trigger new TOS on iCloud control panel. Still did work. What the f*** is going on with Apple? Fix this stupid problem!

Oct 5, 2012 2:18 AM in response to Zeina29

Mine is now working..........at last I managed to trigger Icloud T&C.......I had not upgraded to IOS6 on the phone as the phone was telling me I did not have enough memory. But when I was on Itunes last night on the desktop, I plugged my phone in, and Itunes asked if I wanted to upgrade phone software. So I said yes, expecting it to kick me out. But it didn't, it loaded IOS6, crappy maps and all, the phone re-started, and Voila, I was prompted to accept the new T&C. Straight away photostream started loading on my ATV.

Oct 5, 2012 2:20 AM in response to Synist

Mine is now working..........at last I managed to trigger Icloud T&C.......I had not upgraded to IOS6 on the phone as the phone was telling me I did not have enough memory. But when I was on Itunes last night on the desktop, I plugged my phone in, and Itunes asked if I wanted to upgrade phone software. So I said yes, expecting it to kick me out. But it didn't, it loaded IOS6, crappy maps and all, the phone re-started, and Voila, I was prompted to accept the new T&C. Straight away photostream started loading on my ATV.

Oct 5, 2012 2:50 PM in response to Synist

I am getting this issue. Just bought my ATV3 a few hours ago. Worked fine. Then asked me to update software. Now no photos. I cant do the country change thing as I have itunes Match. Tried to restore, it hung and wouldnt complete. I then lost my music, wouldnt connect to iTunes Match. So I tried to reset all settings. I have been staring at a screen saying "Activating..." for the last half hour. Getting seriously wound up!!!

Oct 7, 2012 8:07 AM in response to TwoBobRuss

Same issue and solutions for me as well.


Mine was hooked to eithernet, after upgrade to 5.1, photostream won't sign in. Did restore (won't restore), rest, power cord unplug, called apple support, took it to apple store... all Apple craps 😟 ... at the end of day, unplug the ethernetcable, just use wifi will make photostream "work", not as fast as ethernet.


The funny thing is that with eithernet cable connection, everthing else works but photostream.

Oct 7, 2012 11:29 AM in response to Synist

Yup, same issue here. My story is in another thread, but essentially the 5.1 software will not work correctly on the Apple TV 3. In my case, I can't login to PhotoStream, NHL, MLB, or WSJ when connected via the LAN Ethernet cable. Seems ok by wifi but not an option in my case.


I called Apple, visited Genius Bar, swapped the unit out with a brand new one and the problem is there too.


I downgraded to 5.0.2 and everything is fine and like it should be.


Now if I can just prevent the annoying screen from coming up telling me to upgrade!


Anyway, along with everyone else, I'm extremely disappointed with Apple on this one.


Hoping for a fix to 5.2 since the shared photo streams is great... Sadly unusable for me for now.


Cheers...

D

Oct 7, 2012 11:55 AM in response to dcaranci

Interesting guys. Thanks for sharing.

I don't have a modem. I use a central ethernet connection so this modem setting that might be causing this is something that is also applicable to routers/switches in that case. I'm not sure of my ISP's configuration of course there might be a modem in the basement for all I know.

It seems weird that a modem setting should prevent this feature but I've seen stranger things happen.

Oct 7, 2012 1:02 PM in response to Synist

New iCloud term requires OSX 10.8 or iOS 6 too.


Apple is forcing users to upgrade their software and hardware.


- Many Mac are not compatible with Lion.

- These few features of Lion would not require a better hardware.


- Many iPad or iPhone are not compatible with iOS6

- These few features of iOS6 would not require a better hardware.


This demonstrates that Apple is now focusing on new customers and sell more, losing focus on what made ​​it great, "user experience".


I do not belong to this new generation of Apple dedicating their efforts on many products and services, ridiculous competition, patents, failures, errors, viruses and stockholders.

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Apple TV photostream "unable to sign in"??

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