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iPhone 5 Bluetooth issues with car

My iPhone 5 is having issues with Bluetooth and my car. It pairs with no problem and I can make calls with no problem. If my phone rings and I try to answer it with the car Bluetooth controls the call picks up then immediately goes back to listening to the radio... But the call is still connected and the phone thinks its still connected to "my car". So I need to quickly pick up the handset and switch the source to phone or the other person will hang up. If it helps the car is a 2010 Infiniti. Any ideas? I already tried re-pairing it. I also tried resetting the network settings.


Thanks in advance

iPhone 5, iOS 6

Posted on Sep 24, 2012 5:31 PM

Reply
535 replies

Oct 13, 2012 5:01 AM in response to applelot

Applelot: When you get in the car, disconnect your bluetooth streaming. The hands free will work fine. You can reconnect the audio streaming once you disconnect/reconnect. You have to do this each time you get in the car. I have a feeling it has to do w/ the intial synch and something is happening when it connects to both at the same time (or the audio first). I reported it to Apple, not sure if that will do anything. I confimred my bluetooth was working properly at the store.

Oct 13, 2012 2:09 PM in response to reidman1

SOOOOO, has anyone figured out that you'll need to go to your dealership for software updates for Bluetooth software in your car???? #duh iPhone 5 & iOS 6 has 4.0 Bluetooth technology, so common sense says...."hmmmm, if I have New software and my car is older than 6 mos. I PROLLY SHOULD CHECK FOR SOFTWARE UPDATES with my dealership about updates for my car's CPU...O YEAH" 😮

Oct 14, 2012 6:48 PM in response to Reign765

Reign765,


Thanks for your condescending and inaccurate reply. Both the iPhone 4s and 5 have bluetooth 4.0, and since the 4s with iOS6 works fine, it can't be a bluetooth 4.0 issue. Besides that little tidbit, Bluetooth 4.0 is backwards compatible with earlier devices, so it shouldn't matter.


You were right about one ting. If Apple can't/won't fix their own error, other folks may have to develop a workaround to compensate for Apple's mistakes.


Personally, I'd avoid the using an insulting tone on message boards. If you had worded things differently, you could have come off as a nice guy trying to be helpful. Instead, you are now perceived as an idiot who's a jerk, too. Too late now...

Oct 14, 2012 10:01 PM in response to BassLowAndLoud

Sure....I'm sorry forgive the attitude I just get frustrated with....nevermind that's my opinion, so I'm certain that I wouldn't have posted a resolution if I hadn't tried it first...lol! YEAH.....SOOO AGAIN...check with your dealership for software updates. I Mean AGAIN if we just use common sense it says "Hey, I bet he had atleast 1 if not 2 of the issues listed in this discussion...HEY I bet he even has 1 if not 2 of the vehicles listed as well, So he must have tried it....must have worked for him...what the hay let me just give my dealership a call and see if they can help... afterall...what could it hurt?" Sorry you had to get the answer from sucha jerk, but Hey if it doesn't work for you it certainally will for other's....like ME. Good Luck!

Oct 14, 2012 10:12 PM in response to reidman1

I also have this problem with my iPhone 5. My car's computer system was only upgraded two weeks ago.

My iPhone 4 was running iOS 6 for six months and was functioning perfectly, so it is definitely isolated to the iPhone 5 unit itself, not iOS 6.


It is extremely frustrating. Apple better fix this in their iOS update.

Oct 15, 2012 11:59 AM in response to mateh

Although the 4S and the 5 both have Bluetooth 4.0, the 4S uses the Broadcom BCM4330 chip whereas the 5 uses the Broadcom BCM4334 chip to provide the functionality. It is possible that the problem lies in the difference between these chips or in the software "stack" that forms part of iOS 6.


In any event, my Infiniti dealer is aware of the problem and I was told that Infiniti corporate has been informed. My service technician told me that a similar problem was encountered with Android "Ice Cream Sandwhich" release phones and that an OS update ultimately solved the problem. I can't confirm or deny this, just passing along what I was told.

Oct 16, 2012 12:37 PM in response to reidman1

The problem is probably connected to this:


Bluetooth 4.0 in iOS 6 uses AVRCP1.4. Before this, it was AVRCP1.3. And a few months ago, the Bluetooth SIG certified AVRCP1.5.


So... somehow the backward compatibility broke between 1.4 and 1.3 devices. There are several ways this could happen - it could be Apple's fault entirely, or it could be the stereo manufacturer's fault, or both. The bug showed up with the iOS 6 update, so it's clearly connected to that.


Some stereos are working fine, others partly, others not at all. I suspect that the stereos (read: Pioneer, for example) are using firmware which fails to work with anything newer than 1.3. Pioneer's response has literally been that "everyone uses 1.3, Apple just changed to 1.4, and we only just found out about it" - but iOS 6 betas have been out for months. And it ignores the fact that version 1.5 was ratified months ago too.


Other manufacturers' stereos work fine (like a lot of Kenwoods or JVCs). Even a few Pioneers work fine. This is all listed on the manufacturer websites.


Pioneer has already listed the stereos they plan to update, but they give no other details (like dates).


Bottom line - it's not a simple issue from the user standpoint, and the fix may have to come from Apple, but I suspect it's more likely that the fix will come in form of stereo firmware updates. This has happened before, where an update from Apple, which used the standards correctly, uncovered a flaw in the 3rd party approach (which was subsequently fixed). Some people have speculated that the stereos relying on Parrot for bluetooth connectivity are the ones having problems (which is used by several brands).


Frustrating, and none of it makes it any easier for anyone to deal with.

iPhone 5 Bluetooth issues with car

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