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Apple TV Death after update?

Seen quite a few people with this problem. After the update the light just blinks. After unplugging ethernet, it can't find router. Some people reset the router and said that worked. Others restored by plugging into iTunes and got it working. I did all of the above multiple times, still death. Going to have to take it into the Apple Store tomorrow I guess. Unless another update comes that fixes this.

Also the weird part, I know it's under warranty since it isn't even a year old, but I went to check the serial number and Apple said the serial number wasn't found.

Posted on Sep 25, 2012 12:29 AM

Top-ranking reply

theFeverDog

Level 1

19 points

Posted on Sep 25, 2012 1:40 AM

Had the same issues. Since resetting didn't work for me, I downloaded an old version of 5.0.2 software and restored that via iTunes (hold the option key when pressing the Restore button, this allows to point to a downloaded .ipsw file).

The old version still works fine, so it can't be a hardware thing. Waiting for a 5.1.1 update now

View in context

367 replies

Nov 27, 2012 7:43 AM in response to dchao99

Yes restored successfully, back to running 5.0.2 but no change to the lack of my icons

vamsi.ac

Level 1

0 points

Nov 28, 2012 12:43 AM in response to RandomVillain

Went to apple store and got a new replacement with 5.1 version. Cant imagine what if i am not in warranty? Scary:(

Nov 29, 2012 1:35 AM in response to vamsi.ac

Is Apple actually doing anything about this? Or does anyone know how I can get my icons back?

Nov 29, 2012 1:40 AM in response to Barry8905

Would jail breaking be an option?dont know what else to do...

Nov 29, 2012 11:08 AM in response to RandomVillain

Anyone of those affected by the bugs in 5.1 tried their luck with 5.1.1 yet? ^^

Nov 29, 2012 12:45 PM in response to theFeverDog

I just installed 5.1.1, and no blinking light :-)

My Ethernet that didn't work in 5.1 works like a charm again. Cannot say anything about Wifi however, can't test that at my Apple TV's location

K.D.J.

Level 1

0 points

Nov 29, 2012 1:37 PM in response to theFeverDog

Just did the update 5.1.1 (ATV3) works on both Ethernet and Wifi🙂

Dylotic

Level 1

5 points

Nov 29, 2012 2:31 PM in response to K.D.J.

I just updated but the atv updated to 5.1 not 5.1.1

Is there a download link for the 5.1.1 firmware so i can update with itunes?

Nov 29, 2012 3:55 PM in response to Dylotic

Just updated to 5.1.1. Unfortunately same result as with 5.1 and 5.0.2 - works on wifi but not ethernet despite resetting, unplugging etc (ethernet connection works on other equipment). Appointment with Genius Bar Wednesday.

Nov 29, 2012 4:06 PM in response to RandomVillain

Just updated to latest version as well. Won't connect to network via wifi. Tried restarting modem and Apple TV repeatedly.

crh24

Level 3

930 points

Nov 29, 2012 4:16 PM in response to Dylotic

Dylotic wrote:

I just updated but the atv updated to 5.1 not 5.1.1

Is there a download link for the 5.1.1 firmware so i can update with itunes?

My 2nd gen updated in about 15 minutes. The first 10 was the update to 5.1. I then selected Settings->General->Software Update and updated to 5.1.1 in about 5 minutes. I don't use it on anything but Wi-Fi and it works fine after the update.

My 3rd gen ATV is still in the 'Preparing update" and the progress bar is at about 80%. It was already at 5.1 so this is the 5.1->5.1.1 update. It has been updating now for over an hour. Maybe it will finish sometime this year. The 3rd gen is exclusively Ethernet so I'll soon know if the update to 5.1.1 breaks that aspect of my 3rd gen.

DexxaDK

Level 1

0 points

Nov 29, 2012 4:21 PM in response to K.D.J.

Just did the update 5.1.1 (ATV3) works on Ethernet but NOT on Wifi after 20 min.

Wifi stills drops out after 20 min here.?? Restart it and it back on for 20 min or so, then Dead.!!

Nov 29, 2012 8:40 PM in response to DexxaDK

ATV3 - upgrade worked fine as it did with the previous update.

ATV2 - after the upgrade I got this big icon on the screen of the USB cord pointing to the computer. So I unplugged a tried to restore on iTunes. First attempted failed. So I rolled back to 5.02. That failed, then I tried a third time and that worked. Even though I chose the 5.02 package, when I went to About in the AppleTV, it says the version is 5.1.1. Weird.

Figaro78

Level 1

4 points

Nov 29, 2012 8:49 PM in response to RandomVillain

Just updated my AppleTV 2 and now Netflix is really messed up. Cannot disable Closed Captions unless I disable subtitles

which means I get no subtitles with foreign language movies OR I get closed captions whether I want them or not.

Any suggestions?

Nov 29, 2012 11:39 PM in response to RandomVillain

Mine on 5.1 was running great. Yesterday I updated to 5.1.1 via wifi and it loaded and booted perfectly. But then it failed to see any wifi network. I tried rebooting the ATV, the modem, the Airport express, nothing worked. Going to update it again via ethernet tonight and see if that brings my ATV back alive, otherwise it's back to the store.

Apple TV Death after update?