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Apple TV Death after update?

Seen quite a few people with this problem. After the update the light just blinks. After unplugging ethernet, it can't find router. Some people reset the router and said that worked. Others restored by plugging into iTunes and got it working. I did all of the above multiple times, still death. Going to have to take it into the Apple Store tomorrow I guess. Unless another update comes that fixes this.

Also the weird part, I know it's under warranty since it isn't even a year old, but I went to check the serial number and Apple said the serial number wasn't found.

Posted on Sep 25, 2012 12:29 AM

Best reply

theFeverDog

Level 1

19 points

Posted on Sep 25, 2012 1:40 AM

Had the same issues. Since resetting didn't work for me, I downloaded an old version of 5.0.2 software and restored that via iTunes (hold the option key when pressing the Restore button, this allows to point to a downloaded .ipsw file).

The old version still works fine, so it can't be a hardware thing. Waiting for a 5.1.1 update now

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367 replies

JRHig

Level 1

0 points

Sep 21, 2013 6:48 AM in response to RandomVillain

Having the same problem on my V3.0 Apple TV. I thought the last update was shoddy (gave my Apple TV a good scare, but worked after several reboots), but this one is totally bricked until I can get it plugged into a computer with iTunes (which not everyone has, note to Apple, and good luck finding the time to drive an hour to the closest Apple store). Disappointed to say the least, since despite re-earning my trust with the latest MacBook Air and a solid update to iPhone, Apple seems intent on burning up that goodwill. Must really be a hobby after all. That's a shame.

Sep 21, 2013 7:34 AM in response to jakob.joergensen

YES!!!!! It was the micro USB that didn't work. Borrowed one from my electro pusher neighbour - it's connected now to iTunes and downloading the update ... erhm, Live in the middle of nowhere in France - 76 minutes. But hey, it's 76 HAPPY minutes 🙂

Sep 21, 2013 1:38 PM in response to RandomVillain

Well, had a AppleTV 2, then got a 3, did an update today, and now it's worthless. Out of warranty now - guess I'll drive to find a cable to see if I can fix it, but this is really annoying.

Starik22

Level 1

4 points

Sep 25, 2013 4:50 AM in response to fungirls

how do you fix it if you do not have a computer or latptop to connect to?

Sep 29, 2013 9:01 PM in response to RandomVillain

I know some people have already mentioned this but for the sake of giving more credibility to the statement, I also had to use a different micro USB cable than the first one I tried to get the restore to work. The first one gave me a "1611" error. Now as to why this happened or why the update would brick my device I have no clue, but atleast it seems to be working fine now.

Jan 9, 2014 1:15 PM in response to RandomVillain

Try using another USB cable . That solved the problem for me 🙂

Sep 19, 2014 6:38 AM in response to SteveCupra

The darn thing should just work. Between my last 2 MacBook Pro routinely overheating (they were always used on tables with decent air and circulation so dont even go there) and several other minor problems, this latest ATV issue isnt surprising anymore, but is still frustrating. Apple quality seems to be steadily decreasing. I cannot even restore my ATV as of now because the connection keeps timing out on Apple servers. (err -3259)

It is supposed to work like this: Unpack, plug in, enter acct info, enjoy. But it is, in fact: unpack plug in, enter acct info, enjoy for a bit, purchased content stops working, go to iTunes, Whoops! i need to agree to new TOS, but I had to discover that by going to desktop. no alert on ATV, it just stopped working. device breaks, spend hours finding issues, try to fix issues, discover more issues.

I dont have hours to spend watching TV, let alone wasting that time fixing the **** thing so I can watch TV. I dont care if it is Apple's 'hobby', it should still 'just work'

disappointed.

Apple TV Death after update?