Apple TV Death after update?

Seen quite a few people with this problem. After the update the light just blinks. After unplugging ethernet, it can't find router. Some people reset the router and said that worked. Others restored by plugging into iTunes and got it working. I did all of the above multiple times, still death. Going to have to take it into the Apple Store tomorrow I guess. Unless another update comes that fixes this.

Also the weird part, I know it's under warranty since it isn't even a year old, but I went to check the serial number and Apple said the serial number wasn't found.

Posted on Sep 25, 2012 12:29 AM

367 replies

dchao99

Level 4

2,092 points

Feb 24, 2013 1:45 AM in response to fungirls

Apple have fixed the problem with the latest firmware. However, if your ATV was bricked by the update, You should take your unit back to an Apple Store for an exchange.

Mar 12, 2013 2:14 PM in response to dchao99

Nope.

Apple have the update listed as a problem they will fix for free even if you don't have apple care.

I don't imagine they would do that unless it was their fault

Mar 16, 2013 2:00 AM in response to topfly

FYI. Have been hitting my head about this update and getting NO where. I saw someone comment about trying the update on a PC. BAM my 7 hr problem is gone. Worth trying

1898-pfc

Level 1

21 points

Sep 21, 2013 6:16 AM in response to jakob.joergensen

They both look the same unless you can power them up I guess you wouldn't know.

Sep 21, 2013 1:38 PM in response to RandomVillain

Well, had a AppleTV 2, then got a 3, did an update today, and now it's worthless. Out of warranty now - guess I'll drive to find a cable to see if I can fix it, but this is really annoying.

Starik22

Level 1

4 points

Sep 25, 2013 4:50 AM in response to fungirls

how do you fix it if you do not have a computer or latptop to connect to?

Jan 9, 2014 1:15 PM in response to RandomVillain

Try using another USB cable . That solved the problem for me 🙂

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Apple TV Death after update?