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Apple TV Death after update?

Seen quite a few people with this problem. After the update the light just blinks. After unplugging ethernet, it can't find router. Some people reset the router and said that worked. Others restored by plugging into iTunes and got it working. I did all of the above multiple times, still death. Going to have to take it into the Apple Store tomorrow I guess. Unless another update comes that fixes this.


Also the weird part, I know it's under warranty since it isn't even a year old, but I went to check the serial number and Apple said the serial number wasn't found.

Posted on Sep 25, 2012 12:29 AM

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Posted on Sep 25, 2012 1:40 AM

Had the same issues. Since resetting didn't work for me, I downloaded an old version of 5.0.2 software and restored that via iTunes (hold the option key when pressing the Restore button, this allows to point to a downloaded .ipsw file).


The old version still works fine, so it can't be a hardware thing. Waiting for a 5.1.1 update now

367 replies

Feb 24, 2013 6:32 PM in response to topfly

I am REALLY fed up with this. I have a 3rd gen AppleTV. The first time I tried updating, it bricked it. Took it into the store and they ended up giving me a new unit. Well, I accidentally told the new one to update. ANOTHER F***ING BRICK. It just ends with the usb cable image. EVERY TIME I try and restore.


I have a Genuis Bar appointment AGAIN. This time, THEY are doing the update. If they give me another... it may be time for me to give up on AppleTV and go with another brand. I love that I can use it for my iTunes, but this is ridiculous.

Jun 14, 2013 12:35 PM in response to mcarterBOOM

Hello Users and Hello Moderators,

I am trying to ascertain the authenticity and relevance of something called the Apple TV Replacement program

of which many have noted in other posts. It appears the affected Apple TV machines were made Jan-Sept 2012

and they simply have a problem with Wi-Fi when using the software update that came in Fall 2012.

(No link is allowed to be included with this posting)

Thanks!

Jun 18, 2013 12:45 AM in response to ChaunceyB

Well, you only have my word but the "Replacement Program" is Real.

I posted my experiences in the following thread:



3rd Gen ATV dropping Wi-Fi and replacement Pgm solved (hopefully)



liwang26,

You may want to look at the thread. It affectes the 3rd Gen ATV's with SN's as described. Also they are replacing units up to two years after purchase.

As far as my satisfaction with the "new" ATV's goes, I am a VERY happy camper!! It's like it was before this mess started. There hasn't been a hiccup one. ATV is, once again, reliable!

Thanks Apple!


Eric

Jun 19, 2013 6:01 PM in response to davidalanwilson

It will still go wrong eventually.


I was able to fix it via restore at first. After a few weeks, the WiFi died completely, and zero network connection.


I hope you that doesn't happen to you too.


Anyway, Apple has issued a list of defective serial numbers. If yours is in it, it's better to bring it back to the Apple store


http://9to5mac.com/2013/04/15/apple-says-small-number-of-apple-tvs-have-wifi-iss ues-opens-replacement-program/

Sep 8, 2013 10:33 PM in response to RandomVillain

Ole so this is my story I didn't update my Apple TV but I was watching via AirPlay on my iPad and the movie stopped saying on the Apple TV that there is an error loading this content I tried a couple More times but still the same error signed ou and than it happend...couldn't sign in anymore cannot AirPlay anymore can't restore can't reset can't even connect tommy wifi ...my Apple TV can't do anything anymore tried everything....nothing works...please I need answers

Apple TV Death after update?

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