Previous 1 2 Next 24 Replies Latest reply: Mar 12, 2014 7:48 PM by Yumbo
nigelp Level 1 (0 points)

I have the latest Apple TV 3rd gen with version 5.1 software installed today (a clean factory reset install).

 

A couple of days ago I added a movie to my Wish List on Apple TV - it was the only movie in the list.

 

Today I also installed the latest version of software on the Apple TV. Also, from iTunes on my PC, I decided to buy the movie (through iTunes Store) that I'd put on the Apple TV Wish List, and left iTunes to finish downloading.

 

Later I was using my Apple TV, and as expected the movie showed up under purchased films. I went to check my Wish List and the film was still there. But now if I click on the film in the Wish List view its details, I don't seem to have the option to remove it from the Wish List now that I've bought it. This option seems to have been replaced with an option to Play the film. (I'm fine with how to remove a film that I *haven't* yet bought from the list, that all works ok and I know how to do that..!)

 

Anyone know how I can remove the film from the list?

 

I know it doesn't matter much as it all still works, but I don't really want stuff I've purchased showing up there !


Apple TV (3rd generation)
  • vincefromtemecula Level 1 (5 points)

    I have this problem too but wanted to add a little more info. If you purchase the film ON the Apple TV it gets removed from your wish list automatically. This only happens if you purchase on another device, or if you purchased the film prior to the latest upgrade.

     

    I used to purchase films but leave them in my wish list, that way I could view everything I purchased along with other things I may want to watch all in one place. Can't do that any more

  • nigelp Level 1 (0 points)

    I tried contacting Apple Support, but that got routed to iTunes Support who didn't really understand what I was getting at!

     

    I think until they fix it, I'll have to add all films I purchase to my Wish List first, then buy on iTunes so at least it's consistent - and as you suggested to gather together everything I may want to watch in one place.

  • Joe Vorndran Level 1 (0 points)

    What really Apple needs to do is make our Wish List at the account level, and not just limited to the Apple TV device, as there as been countless times I want to review my wishlist from something other than my Apple TV.  This was just short sightedness on their part, and has thus led to this bug that also was short-sighted in thinking.

  • nigelp Level 1 (0 points)

    Just had a very helpful support call with someone from Apple TV support. They said they were going to escalate the issue and try and replicate it at their end for engineering to investigate. Can't ask for more than that

  • nigelp Level 1 (0 points)

    Just an update - the 5.1.1 update still has this bug.

  • kingyip Level 1 (0 points)

    Same here.

  • Uma Umai Level 1 (0 points)

    I just had the same unfortunate issue. It's not a big deal, just a flaw in the way the software is designed.

  • __John__ Level 1 (10 points)

    Hi,

     

    I had the exact same problem as you.  I had a movie on my AppleTV wishlist, then I bought the movie from within iTunes, and then I could no longer remove the movie from my AppleTV wishlist.  I found your post while trying to solve the problem.  Then I had an idea.. and it worked.  To remove the purchased movie from my AppleTV wish list I had to:

     

    1. Go to iTunes on my computer, go to the iTunes Store, then click Purchased under the quick links on the side.
    2. Once you're in your purchased items, go to your movies, and click the X that appears in the top right when you hover over a movie. -- this will hide the movie from iTunes and your AppleTV
    3. Now, go back to the AppleTV, go to your wishlist and pick the movie - the Remove from Wishlist option is back!
    4. After you remove the movie from the wishlist, go back to iTunes on your computer, and click your account name in the top right, scroll down to iTunes in the Cloud and click the link for View Hidden Purchases
    5. Once inside the view hidden purchases, go to your Movies, and then unhide the movie
    6. Now if you go back to the AppleTV the movie is back in your purchased movie collection and it has been removed from the AppleTV wish list.

     

    I know it is a lot of steps, but it's the only way I could find to get it out my wishlist, it was kind of annoying..

     

    I hope this helps.

     

    All the best,

    John

  • Uma Umai Level 1 (0 points)

    You are the man! Thank you! This totally worked!

     

    It was such a small thing, didn't effect how the device worked, but it was so aggravating to see those movies in the wish list when I had alread bought them.

  • nigelp Level 1 (0 points)

    Thank you John - an inspired and genius workaround - and a very helpful step-by-step set of instructions.

     

    Those stuck films were annoying me every time I watched a film - only yesterday I was wishing they'd fix it !

     

    Solved at last !

  • vincefromtemecula Level 1 (5 points)

    Worked perfectly, thanks John!

  • tincha Level 1 (45 points)

    Thanks for posting the workaround. I am having the same issue in v. 5.2. I sent a bug report to Apple.

  • rishkaxavier Level 1 (0 points)

    Things do not get removed from my wishlist when I purchase them on the apple TV

    I've tries your step by step method described above ... they disappear for a moment and reappear the moment I exit and return to the wishlist

    any ideas?

  • Klenzor Level 1 (0 points)

    Hello, there is a very easy fix.

    1. log out itunes account from apple tv.

    2. go to wish list, select movie, "remove" option is now available.

    3. smile, be happy

     

    This only works if you do it the first time (without restarting);

    somehow the wishlist wasn't removed when I logged-out, so

    I was able to remove them.

    But if you restart apple tv this no longer works.

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